Overall, we really liked the hotel, especially as it is a resort offering a wide range of facilities and dining options. We had a great time at the funhouse and swimming pool, and thoroughly enjoyed the entertaining shows in the Cairngorm Suite, as well as the fireworks. There was plenty to keep us entertained throughout our stay.

We were somewhat disappointed with the room. While the bathroom had been recently renovated, the drainage in both the sink and shower was clogged, resulting in very slow water flow. Upon our arrival, we also noticed that the carpet was covered in ashes and crumbs, I had to borrow a hoover from the reception to tidy up the floor. Other than these issues, we were happy with our stay.

Nice hotel great locations

The beds need attention I asked for toppers on all our beds and only the double had one I think this should be standard in a 4* hotel. Would make such a difference, rooms could do with a wee upgrade hasn’t changed since I was a kid.

Lovely hotel, facilities and surroundings.

Everything was lovely but a couple of small things were being vegan and gluten free the healthy food options were limited. The pillows were very large and a bit uncomfortable

April 2025 Week before Easter weekend. Great location as we had our bikes with us. Stayed in bunk bed family room with connecting rooms. Activities at the hotel a bit hit or miss for timings. Tuesday… pool opens at 8am, closes at 10.30am (so during breakfast and full tummies), didn’t reopen until 2.30pm! Football pitch closes at 7pm? Even though 3 families all at arrived with footballs. Fun factory £6 per child , £1 for adults … Rooms absolutely boiling hot! Had to leave window open all day, then close at night due to noise of boiler room vents(?) Radiators weren’t even on.

We love this dog friendly hotel, excellent facilities swimming pool and gym, dining is perfect with great food and a fantastic range of choices at both breakfast and dinner, the location of this hotel is fantastic with plenty of on site parking, and loads to do in the area. the lounge and bar area are also lovely warm and welcoming, what does make this hotel stand out from others in the area is the staff from the cleaner to the reception, the bar and restaurant staff all excellent and so helpful and friendly this is the 4th year in a row we have been coming and will be coming again next year very happy customers

needed an interpreter for the swimming pool attendant as he was from Liverpool ha ha. seriously he was also a breath of fresh air with his banter and so helpful, i genuinely cant fault this hotel and such a fantastic price for DBB the room was lovely and big, we travel around Scotland a lot on holiday and this ticks all the right boxes and we would certainly highly recommend a stay here.

Breakfast and dinner were on a buffet style "serve yourself" with a very wide selection of items. Staff in the restaurant were very helpful. The bedroom was cosy with good facilities. I soon became accustomed to the long corridors. The link from the main building to the courtyard rooms was decorated with almost floor to ceiling enlargements of photos of the magnificent Cairngorms, including reference to John Muir, the historic naturalist. Truly awe-inspiring. The very large model dinosaurs along the entrance drive made an interesting feature. It's a busy hotel but appears to be very well run.

Nothing comes to mind.

Great facilities, the pool and playpark were fab. We didn’t have time to try all the facilities the hotel offers, but everything looked great and we would love to go back to try out the ski school and bungee trampolines! The food was really good, we had breakfast and a bar meal and couldn’t fault either.

The rooms were slightly small for a family of four, there was a very strong smell of bleach when we arrived in the room, it was quite overwhelming and made me feel chesty!! Luckily it went away once the room had been aired for a few hours. The teaspoons in the room were dirty but this was rectified.

The buffet dinner was excellent value and really yummy. We ate there both nights. Loved the pool and comfy seating in the foyer and bar area. Fantastic location to access the Ski fields

The beds need upgrading although the mattresses were surprisingly comfy

Swimming pool, food, bar, playhouse, mini golf. Excellent location. Friendly staff.

Majorly under staffed. Swimming pool slide has been closed on last three visits. This is extremely disappointing and upsets kids. Swimming pool should be open all day. Needs more staff to man the pool, clean changing rooms regularly and toilets throughout hotel. Reception gets very busy and customers can be waiting quite a while at times. Have been waiting with staff in back room choosing not to come out and help to relieve pressure, whether on break or not, should adapt to the situation, not walk away out side door. Very unprofessional. Staff are generally nice and I do feel it's just massively understaffed, therefore things like the swimming pool suffer. Bed linen could be warmer. Not a great sleep unfortunately, waking up cold at times.

Excellent location. You can cycle from the hotel straight into the Caledonian forest and yet it’s only a few minutes from Aviemore. The staff were extremely friendly and helpful and the ‘family vibe’ was lovely for people with children. Ours are grown up now but the children we saw were having a lovely time using the various facilities. They were also welcome at the bar in the evening which meant the whole family could relax together at the end of a busy day.

Some of the fixtures and fittings in the rooms are tired but they all worked and I’m not fussy. Absolutely fine for the price point.