Fantastic location for the airport. Only took us 5 minutes to walk from hotel to terminal. Staff were excellent and could not do enough for you. The hotel was beautiful. Christmas decorations were beautiful. Just loved the hotel. Breakfast started at 4 am which was brilliant as we could have food before our flight at 6.30am. Will definitely be staying there again with my family.

Nothing.

Lovely staff. The reception, bar and restaurant staff were all very accommodating and went out of their way to be helpful. The rooms were comfortable and the location is a short stroll from departures. Perfect for a 6am flight! The food for dinner was absolutely delicious. It is surprisingly quiet (minimal plane noise/ noise from other guests) which was great as it meant we could have a good night's rest.

The rooms are snug if you (like us!) have a lot of luggage. We had pre-booked parking but I would warn you that the charges for the car park are extortionate. I think that is Bristol Airport's jurisdiction, not the hotel group though. The directions for a takeaway bag for early breakfast were a bit mixed. On check in, the receptionist advised us we could have a takeaway bag made up ready and made a note of this, but when we asked the team the following morning, they said there weren't enough pre-filled bags so they just gave us empty bags to fill ourselves.

The property was clean and convenient to Bristol airport although there is a slight walk too the terminal so if you have mobility issues I would recommend using the shuttle bus as its all uphill from hotel to airport. The staff were friendly and helpful but it is very over priced for food and drinks. This is too be expected at an airport but just bear in mind when booking here as we ended up spending alot before we even left for holiday. The rooms are comfortable and clean but for £175 a night i would expect more as it is pretty basic but again I think you are paying for location as opposed too the actual property. All in all if you have an early flight it is a good place too stay with great staff and nice food but just a bit pricey for what you get.

Great service, friendly, efficient receptionists, easy check-in, and check- out. The room was spotless, and the bed was super comfy. I was chilly and asked for an extra duvet, which was delivered within minutes to my room. Despite the airport location, it was very quiet, which enabled a great night's sleep before an early flight. There is a great choice for breakfast from 5 am. The hotel is opposite the terminal, making it super convenient for pre/ post-flight stay. Highly recommend.

Only provide Yorkshire tea or Coffee as standard in room. No decaf or herbal teas. I phoned Reception and they kindly brought a herbal teabag to my room. Great service.

Staff were friendly and great. Beds were comfortable. Bathrooms very nice. It would be nice to have a protein food like omelette on the menu.

The signs on the gate to the car park were terrifying so because of the £60 fine, my disabled husband and I were dropped off a good distance away, for a charge, in the airport car park, only to struggle back down again with luggage. It later turned out that the gate signs had a sub clause saying that up to one hour drop off was free. Please could you immediately change these signs to say that 1 hour plus incurs a charge and that hotel guests dropping off for up to one hour are free. Please put up a Blue Badge Sign. Please alert all your guests of facilities for the disabled, in the prebooking and post booking information.

The room was very nice, bright, clean and comfortable. The shower took about 60 seconds to heat up but after that it was perfect. Great night sleep - comfy bed. Breakfast was amazing but the dining area was a tad stuffy / warm, probably the heat coming from the kitchens. But everything was 100%. The staff were smiling, friendly and excellent. I do consultancy for hospitality firms so I am always looking for things which need improvement and this is a great hotel.

Just a small bit too-warm while having breakfast. (not a deal breaker) ... we will be back for sure !!!!

Modern, clean, and spacious. Cannot wait to fly from Bristol again just for an excuse to stay here again. All staff and managers were so kind and were always happy to help and talk. 24/7 room service with great meal choices, a snack and drink stand, and a brilliant seating area with private booths. Breakfast was great, which was complimentary, so many choices and delicious! The beds were so comfy, and it was very quiet, I definitely struggled to wake up after sleeping. The bathroom was great, and probably one of the best showers (which was also a walk in!) I've ever had. It also had an iron and ironing board, a hair dryer, and a usb in every single socket in the room, which made it so easy to charge your phone anywhere. Definitely stay here!

The only thing that I disliked is that the bathroom sliding doors did not have a lock, which when I was staying with friends was sometimes awkward. Everything else was perfect.

Location. It was quiet. Staff very friendly. Very clean. Bed comfy. Overall a nice hotel. Will stay again. Dubious about breakfast!!!

Bathroom products cheap in pump containers...like a cheap motel style! I won't name the actual hotel chains!! And although breakfast was ok, it seriously lacked variety and selection. The hot buffet was very poor on selection, the bacon was covered in white salt froth (for a better word!) This seriously let the hotel down. Then Italian chef on duty lovely guy however a personality isn't enough to cover up lack of variety and quality.

Friendly staff, comfortable room, good breakfast, perfect location

The price is rather high for the quality here. It is within easy walking distance of the terminal, so perhaps worth it, but it seems to me they are milking a captive audience. I f you want to stay at Bristol airport, you have to stay here, and you are paying substantially more than the quality would otherwise demand for that. The biggest other problem is that the parking situation is awful. The parking at Bristol is abysmal, and it would be really helpful if the hotel parking was at least competitive, pricewise. Going away for a three or four day business trip, you really want to be able to park at the hotel and pick up your car their upon return. At the current pricing this is not practical,

Breakfast choices were good Dining area not too cluttered Clean room Adjustable aircon Access to Bristol was easy by bus A1

Dining area was very cold, uncomfortably so. Could not escape the cold blast of the air conditioning, despite wearing a few layers. It is not necessary to be that cold. Other diners were complaining and even the staff were aware but said there was nothing they could do. Access to/from the airport is close (but poorly marked), unless you have cases and it is quite an exposed walk. A corridor at road level would be welcome, even if it just lead to a lift taking you to reception. It is very exposed and we got very wet on arrival. Nowhere nearby (not even in the airport) to get a nice dinner. We stayed for two nights because of flight times and it would have been nice to have eaten outside the hotel environment