Staff+

As we booked all inclusive so it shouldn’t be any paid option inside the resort but there are paid games inside.

My recent stay at Serenity Fun City Hotel in Hurghada, Egypt, was an absolute delight. This hotel truly exceeded my expectations in every way, offering a perfect blend of fun, luxury, and outstanding service. Upon arrival, I was greeted by the friendly and attentive staff, with Ahmed Abdul Menaem standing out for his exceptional service. Throughout my stay, Ahmed went above and beyond to ensure that every aspect of my visit was nothing short of perfect. The highlight of my stay was undoubtedly the Aqua Park. This water paradise was a haven of excitement for both adults and children. From thrilling water slides to lazy rivers and refreshing pools, the Aqua Park provided endless entertainment and laughter. The attention to cleanliness and safety measures was evident, giving me peace of mind while enjoying the water attractions. The hotel itself offered a luxurious and comfortable experience. The rooms were spacious, tastefully decorated, and equipped with all the modern amenities one could desire. I found myself feeling relaxed and rejuvenated after a restful night's sleep. When it came to dining, Serenity Fun City Hotel surpassed all expectations. The diverse range of culinary options available was impressive, and the food quality was exceptional. From international cuisine to local delicacies, each meal was a gastronomic delight. The attentive restaurant staff catered to my dietary preferences with utmost care. Overall, my stay at Serenity Fun City Hotel in Hurghada was truly unforgettable. The exceptional facilities, particularly the Aqua Park, provided endless fun and excitement. The staff, with special mention to Ahmed Abdul Menaem, demonstrated a level of service that went above and beyond. I highly recommend this hotel to anyone seeking a remarkable vacation filled with luxury, fun, and outstanding hospitality.

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We had a great stay. - Friendly and competent staff - All facilities were clean and well maintained - Great variety of the food and it tasted great - Waterslides and lunapark

Gentlemen offering various experience (massage, oils, watersports, photos, trips,...) by the pool were a bit annoying - every 10 minutes someone came and offered something

It was perfect for families! With few amazing aqua park games that were not hard for kids with their parents, to the amusement park that was affordable too, everything was encouraging for families was small kids to have fun without a hassle. Also the place was not big so walking distance between the first to last point was walkable without big effort. I liked the family rooms too as they were separated by a door, and ground floor was better for me. The food was really good in terms of quality and variety. Also I would like to thank Mr. Ehab, the reception manager, as he was checking on our stay daily and thankfully offered us a late checkout! It was amazing from him.

Beach was rocky and it was not really nice for kids to enjoy. But there was a marina that allowed adults to do snorkeling to check the amazing coral reefs that were there. One point to improve, the waiters were not proactive anywhere in the hotel. If I am sitting on a table without any silverware, I’ve to ask. Never happened that a waiter came to ask if we wanted to drink something, I have to go and bring the drinks myself. I know it’s a self service, but in many other hotels the waiters are more proactive and usually check on the guests to see if they need anything.

Had a wonderful stay at and I would especially like to highlight the outstanding service provided by the reception staff—particularly Abdallah. From the moment we arrived, he was incredibly welcoming and attentive. What truly stood out was Abdallah’s daily follow-up calls to ensure that everything was going well and that we were comfortable and happy with our stay. His genuine care and professionalism made a big difference and added a personal touch that we deeply appreciated. Thanks to his efforts, our experience was smooth, pleasant, and truly memorable. I highly recommend this hotel—not just for its facilities and location—but for the excellent service from people like Abdallah who go above and beyond.

The staff is friendly, professional, and cheerful. The hotel is clean and well maintained, and the pool and aqua park are amazing.

The food was okay but not exceptional, it could be better.

This is my 3rd visit to the resort and it is still as solid as it was. Good rooms, good pools, lovely aqua park and theme park. Excellent food in terms of quality and variety. Make sure to experience the natural sea jacuzzi spots at the beach during low tide.

Air conditioning needs to be improved a little. Sea and beach waste needs stronger attention. Lazy river schedule needs more flexibility to accommodate the demand volume. You must pay attention to your beach towels, specially by the pool, as it disappeared twice, 1st time I couldn't find out who took it and the pool team replaced it for me, while the 2nd time it was taken by the people sitting next to me and I took it back from them.

My kids loved the aqua park, snorkeling and pool area. Staff at the dining hall, pool area and reception were extremely friendly and helpful.

The beach had a lot of coral so not much swimming could take place.

This is our first time in Egypt. I did not expect so much. Many people said that the tourists have to be careful. But the real Egypt in my eyes are totally different from what I read on the internet. There are only few people trying to be tricky. But 99% of the people are nice and polite. The epyptian are very on time. Tours are well-organized. Serenity fun city hotel are one of the best hotel that I have been around the world. They are good in every way! Just visit them and enjoy.

The room was clean. The pools, Aqua Park, and Luna Park area were amazing. All the service was so organized and perfect. The staff was so friendly to us and very helpful on any occasion. Especially Ahmed from the buffet, it really made our vacation better. And the buffet itself was more than our expectations. The food was so delicious and there were so many varieties every day.

Little bit nosiy ventilation in room, but no problem for us