We were 2 families stayed in 3 rooms for 3 nights during the end of Ramadan and the beginning of Eid El Fitr. Staff are friendly and cooperative especially Mr. Mohamed from Reception and all Chefs in the restaurant. The kids enjoyed the the heated pool and playing football and volley ball at the volley ball pitch by the beach. The cariokee night was fun and entertaining. We took a long walk along the beach to the adjacent hotels in both direction at the sunset and it was really relaxing. I would like to thank the general chef and restaurant manager/in-charge for their care to prepare iftar meal at the restaurant earlier than the usual dinner time, and sohor meal delivered to our rooms daily. They really made our stay more comfortable and easy. Definitely I would like to stay here again

Although the beach is nice and sandy, the sea is not accessible as it is full of rocks and corals. The family pool should be heated too so the kids can enjoy it when weather temperature is low to avoid annoying other guests at the main heated pool who may like to relax without noise

The verity of the food and the quality as well The hotel location. The staff were very helpful and friendly

The animation team needs improvement. The car parking area was not fully covered.

The resort is beautifully designed, they have lots of flowers and palm trees that really are taken care of. the rooms are spacious, the cleaning couldn’t be better and the staff is very attentive if you tip. The food was delicious and a lot of variety, even at breakfast time. Every evening they have a different specific cuisine so you can’t get bored. we also tried both of the restaurants: vista mare and the fish restaurant and both were delicious. I can’t understand how people can complain about the food, as we read online in Egypt you can really have problems with the food but here it’s not the case. As for the animation, the animation team is fun, we participated almost in every activity and we really enjoyed it. The resort also has a jogging trail that we ran every day. We will definitely come again here because we really enjoyed our stay. Thank you Cleopatra & thank you to all the people that made our stay feel so pleasant. Hakuna matata!

the water in the pool was cold wifi could be also in rooms, but that was not a big problem since we bought sim cards from the airport

Really I was very impressed and satisfied from the resort very cozy all the staff are friendly and have a big smile and very respectful even the resort was about 100% full , there were no differences between Egyptian and foreign , the food was delicious and were variety of food , my room was 3215 and the responsible of the room service Hassan was very nice , the managers of the restaurant also I was satisfied and I will come back sure

the animation team I think they must make more activities and the night show must be more longer

Clean Availability of different meals type everyday

The animation team is so silly

Food was excellent. A lot of varities with good quality. This is the third time i visited Cleopatra Makadi and with repeater guest system, my room was upgraded for free and Spa was fantastic and it was also for free for the repeater guest, thanks to Mr. Mohamed A. Magd for his smooth check in and welcoming. Housekeeping was great. My room was very clean everyday. The hotel has a great landscape and spacious pools. A lot of sunbeds with enough distance between each others. I liked Konafa grilled in charcoal at night, it was amazing. My childrens liked the Floating aqua park. Strongly recommend the hotel, it was great value for money and sure i will arrange to visit it again.

Shows at night was not at the same level of the hotel. Animation team was good, but not like my previous visit since five years ago.

Very friendly staff. Delicious cuisine, you will not be hungry. Rooms are cleaned every day. Drinks are offered by the pool. There is food delivery to the room.I will recommend to friends. I recommend a transfer from the hotel. Clean and comfortable cars. The people working at the reception and in the restaurants are very friendly and will always help you.

Prices in pharmacies and stores. Sellers inflate prices.

Cleanliness of the property, a lot of activities and ample space and pools.

Food at the bar area next to the beach was poor quality. Menu didn’t have many options. When I first booked my stay I was given the option to choose bed sizes. Based on my group size I requested one single bed and two double beds. At my arrival I received three single beds one looked like a rolled out bed with a mattress on top. I got food poisoning, caused me to stay a day and a half of my vacation in the room.

It’s our third time to stay at the hotel We had an amazing stay Really good and friendly stuff especially mr hossam the receptionist made our stay at ease and amazing,he is really helpful Rooms are clean,wide and the beds are comfortable. Many pools and it’s enjoyable for the kids. We had fun and it’s definitely won’t be the last time. Highly recommended resort

The beach is beautiful good to swim with the turtle and corals reef alot fish. The food are delicious buffet style. The staff are friendly and helpful. The bed are comfortable big room, beautiful view of the sea.

None.