The hotel is very nice, the facilities and the services. The animation team was super, active and very entertaining It is child friendly also there is kids club and aquapark for kids and minidisco. As we have a one year old. The vartiey of food is very good and it it delicious. The drinks also the cocktails are very good. The staff are very helpful and the room was very clean and luxurious. It is also great for adults and there is senrenity pool for relaxation and fun aquapark for adults. The animation shows at the amphentheater was also great. Definitely coming back again. Thank you Iberotel Redsina♥️

Nothing

The stuff was very nice, everyone was trying to help and make us enjoy, specially, the guy in the reception, he helped us so much changing our rooms to meet our family needs, and the chef (Tarek) was making an amazing bolognese, Stuff in bar and in the restaurant were very welcoming and showing so much hospitality.

Staff are nice but unprofessional, some of the staff were very disrespectful, specifically the guy by the bar on the pool (his name was Abd-elfattah), he was cussing at people in Arabic, one time he was walking by the pool and he said “hey animals” (ايه يا بهايم), another time I was taking a drink and he told other guest „here, stuff yourself” (خد اطفح ياله). I think this guy shouldn’t be around guests.

I had a great stay overall, with many positives and just one disappointing experience at the end. First, the hotel exceeded my expectations in terms of appearance—it actually looks even better than the pictures on booking sites. At check-in, the receptionist was very accommodating, providing the room I requested and even allowing early check-in, which started my stay off perfectly. The room was spacious, newly renovated, comfortable, and clean, with excellent housekeeping service from Fathy. All the staff offered great customer service, especially in the main restaurant and the snack bar. The beach, while rocky, is easily accessible with a short walk, and sea shoes make it safe for kids to swim. The coral reef is one of the best in Sharm el-Sheikh, especially on calm days without wind. The variety of food was good, though it did become a bit repetitive. The kids' club staff were wonderful with the children, and the animation team was fantastic, creating a lively and enjoyable atmosphere. Unfortunately, my experience was slightly spoiled after check-out. About an hour After leaving my room and I had already checked out at the reception and was ready to exit with my car, a security guard at the main gate asked me to wait while they checked the room. I found this unprofessional and honestly disrespectful—I mean, what did they expect to find? Did they think I’d try to take the TV or pillows? I’ve never encountered this in any other hotel, even within JAZ hotels. While I truly enjoyed my stay, this ending left me feeling disappointed and upset, which was a shame after such a lovely experience.

There are always no towels available at the beach, and you have to go back to the pool area to get one. The water served in the main restaurant doesn’t taste good at all.

The hotel staff starting from reception to services team are very friendly and doing the best for support. And I was there with a family and kids. So the kids Club was amazing for kids they like it so much specially the girl responsible for it called (Rym). She is very smart and decent and made everything as a best for them so they liked to go there and playing with her every day. The hotel is very quiet. So if you target a relaxing hotel it will be your best choice.

Everything was good except the foods at restaurants. They didn't have a variety in food and no changes in menu during the whole stay. And taste was bad in many items. Plates wasn't cleaned enough and most of time the food wasn't hot at all.

The hotel is completely renovated and the room is nice and clean. The food in the hotel is very good and could be better. The water games are new and suitable for children. The only thing that I do not like is the design of the outdoor pools and the few green spaces and the large number of rooms and buildings in the middle of the resort.

There is no good air conditioning in the hotel lobby or public areas such as restaurants. In addition, the entire hotel does not have fresh juices!!!! When asked the reception staff, they said that this is the hotel's policy. Another thing that was asked about the entertainment and parties in the evening needs a lot of attention and better work to attract tourists again. Thank you.

Fabulous, we would highly recommend. All the hotel staff, management and animation team were so friendly and so helpful. Food was so delicious. Beautiful room, bed was so comfy, slept so well Unfortunately we only stayed 5 nights, we didn’t want to leave but we will definitely return.

Nothing

Mr.Sobhy the receptionist is the most qualified and wonderful person I have ever met in any hotel. He made our stay so easy and smooth. Everything at the hotel was very good the beach and the food was beyond amazing. The house keeping was very clean and the towels were clean and the stay was so smooth. All workers in the hotel do their very best to keep things top notch and it was one of the wonderful stays. The hotel wasn’t aloud at night compared to the neighbor with us, which was perfect because we wanted a calm night. The hotel is very family friendly and a calm hotel just to relax. They were also so helpful and I asked them to accommodate us in a room near the beach due to health conditions, so that did the most they could to give us such room! A very nice stay and for sure I’ll be coming again.

It was an amazing holiday, warm welcoming and fast check-in, we got very nice and bigger room. Reception staff too friendly and always helpful.

Amazing staff always happy to see us and provide an excellent service. Reception staff and concierge are professional friendly and exceptional. BIG SHOUT TO SOPHEY WHO GOES ABOVE AND BEYOND. Please promote this man as he works tirelessly to provide the best service ever. The entertainment staff work tirelessly too and exceptional. The food needs to be addressed as it isn’t up to the usual standard and was often cold and tasteless. But there was a lot of guests staying and I believe at full capacity. Thank you once again and hope to see you all soon.

Room size is good Bathroom is great View is fantastic Clean , facilities is good

Tv need to fix