Staff are great, friendly and helpful, muti-lingual. Food is good. It has its own beach and a jetty with steps into the sea for snorkelling. Close to dive centre. Feels safe and secure. Rooms with sea view or garden view. Local traditional entertainment good, especially the dancing. I like that this hotel isn't like a resort - some may not find it grand enough, I like the simple design and don't want theme park type pool areas. However, there were still families with small children and parental supervision around the pool is probably easier than at the bigger places.

Loud music around the pool all day, no peace! Also evening music far too loud. Wifi is weak, but adequate if you don't need it for working. Limit of one small bottle of water per day seems odd for fully inclusive. There are lots of steps to different levels, which was fine for me but may bother some less agile people. Some rooms have noisy aircon, some are ok so ask to be moved if it seems to rattle.

The hotel staff is welcoming, friendly, always helps to resolve any issues, room cleaning is good, the food for this hotel is suitable for the price, you won’t go hungry, everything is prepared tasty and fresh, the beach is clean.

The jacuzzi near the pool did not work well

Excellent location (I was diving next door at Emperor divers & the boat was just a 2 minute walk away too). Unusually in Egypt everything in the room WORKED! I stayed B&B only as I was boat diving every day, it was only a short walk to the few restaurants that are still open in Naama Bay (most have been superseeded by the vast numbers of all inclusive hotels in the area), at least (for example) the Hard Rock Cafe is only a 5 minute walk away. The room was a good size & quite comfortable.

The staff were generally efficient, but not very warm/welcoming. I was disappointed to see only one 600ml of water in the room (2 bottles/day were advertised in the welcome letter, but when I asked, I was told it was 1 bottle/person & I was travelling alone)... COME ON LIDO! I was buying 1.5lt bottles of water at the (thankfully) local supermaket for 12p RETAIL! Hydration in the typical Sharm heat it the number one priority & with the tap water unsafe to drink you should do better than this - especially when asked! So many hotels offer 3+ ltrs daily... Not sure why the 'Sunset Lounge' was closed at 17:30 each day? (actually just an area in front of the hotel you can swim off).

Nice location close to Naama Bay. Clean rooms. Very friendly and helpful staff. Good views from the room and balcony. Good breakfast.

Noisy from neighbourhood at night. They have some rooms which doesn't face the Bay, which are quieter. If you're like me with noise you must mention this earlier. Rather smaller size of the room if I were a family. For solo or couples its reasonable. The beach is nice sandy beach but not much sea life. If you dream of swimming over coral gardens Naama Bay isn't the right location for you.

-Location as the hotel near all main Namaa bay entertainment. -Room more than enough for me as a solo. -Staff are really amazing and friendly. -Beach. -Room view was amazing, directly to the beach. -Welcome fruit plate was nice.

-Food “dinner” not expected. -My room was just Infront of the DJ 😂😂 Avoid Room No.121 if you are early sleeping person or you don’t like loud music but after a day u will get used. -No WiFi in rooms.

We were there because the dive centre (Emperor Divers) was next door and we spent every day with them. We had half-board accommodation. The hotel was very convenient for our plans but we cannot comment on anything beyond the room and the meals we took. However, the staff were excellent and very friendly to us.

Staff was very nice and friendly, the view and balcony were great and the sunbeds on the beach were very comfortable.

Prices for food/alcohol were a little high, it can also get quite loud but this goes for all hotels in Naama Bay, they also spray a lot of white smoke chemicals against mosquitos in the evening which seemed a bit much.

location is amazing

the receptionist Moustafa is unprofessional. He is talking in very rude way and say to guest unacceptable words in very tough way . i think he should not work in this job as he lack the sense of customer service . No wifi available

Very nice and helpful staff. Location is great if you like to go to the restaurants and shops in naama bay. Beware, some taxis will not drive to Naama bay area at times and you might need to take a 5 minute walk to Lido. I am not sure why but the airport taxi does come over to the hotel.

Pool was a bit on the small size and the beds were rather stiff. It's ok if you like a stiff bed. Nothing extraordinary, nothing extra bad.

Overall, staff was attentive & courteous.

To my taste, the cooked food was a bit greasy, but I turned vegetarian. Very good. Needs to negotiate (maybe with adjacent hotels?)..cutting down the drum music.. sometimes all day long !!!