The location of the hotel is exceptional, near all transportation facilities and close to the major city attractions (except the museum area). The staff is very friendly and welcoming. Moreover, their rooms are spacious, and we were lucky to have a room with a view of the canal and central station. They also have a good gym and pool.

We would like the hotel to reevaluate three minor issues: 1) The breakfast options are limited for a 4-star hotel in Europe, especially considering the value for money. 2) The room service should invest more time in cleaning; we often found leftover dust and waste. 3) The room's lighting is impractical and dim, making it difficult to choose the best lighting option.

I brought my family to Amsterdam for 3 nights to celebrate our wedding. I wanted to make sure we chose a hotel that had both big and quiet rooms, a great gym, centrally located, and excellent workspace options. Art'otel exceeded expectations on all of the above! **** Rooms - We booked 3 Iconic View Rooms. The rooms are way bigger than what you would typically find in Amsterdam especially for the price. The king size beds were incredibly comfortable, with a few different pillow options, and high quality sheets. Unlike many hotels these days, the maid service came every single day to clean, change towels, and make the bed. Given how central the location of the hotel is right in the middle of everything Amsterdam has to offer, the rooms were surprisingly quiet with thick glass windows that shut out any sound from the street while still offering the iconic view of Amsterdam Centraal. **** Gym - We've been traveling Europe for 5 weeks and this was by far the best. It's a huge space with brand new equipment including treadmills, stationary bikes, resistance machines, free weights, and yoga mats. We went every day and basically had the place to ourselves. There's also a beautiful pool and sauna downstairs from the gym that was well maintained and a super nice post workout activity. **** Workspace - You have 2 full floors of workspaces including a more secluded lounge upstairs and nice chairs and couches downstairs. The Wifi was strong and more than enough for high quality video calls and streaming. We worked from the lounge every day and never had an issue with being disturbed. **** Staff - The staff was always super friendly and helpful, ready to assist with any guests in a pleasant manner. We did have an issue arise on our floor and the staff resolved it promptly. Niels Erenstein, GM of the hotel, even took the time to have a conversation with me regarding this to ensure we were happy with the resolution.

My stay was great! The hotel is very close to the train station, making it easy to get to the airport. It's also located in the city center, where many attractions are within walking distance. It was a bit pricey for just one night, likely due to the holiday. The staff were very friendly, the decor was modern, and the breakfast offered many options — everything was delicious!

They could improve the cleanliness. I didn’t like the fact that there were a few hairs — not mine — on the bathroom floor. Also, there were no individual amenities provided; just a shared dispenser with shampoo, conditioner, and body wash.

The location is perfect. Just in front of the train station and in the center of the city. Good gym and good breakfast. Very goos stuff

They forgot both days to clean the room. We came back in the late afternoon back at the hotel and the room was not clean. I was very upset. they did not allow to have a 10 year old kid with us and we had to pay an expensive upgrade for a suite. The rooms are vey big and I do not understand why they cannot add an extra bed. We ended up having a very expensive holiday becasue of the extra bed.

Hotel is in perfect location. Walking distance to all attractions. Staff was incredibly friendly and accomodating. Amazing spa and warm pool. Sauna is a must after a long day walking. Breakfast was pretty good.

Room sould be clean by 4:00pm latest. If the door has “do not disturb” sign posted, housekeeping should not call the room at 4:00pm to see if “everything was ok”. On one occasion, my room was available for cleaning all day and i returned around 4:00pm to rest and take a nap and discovered that my room was not cleaned for that day. I placed “do not disturb” sign on the door. The housekeeping phoned my room to check if “everything was ok” as they planned on cleaning my room at that time. So one suggestion would be not to disturb guests if “do not disturb” sign was posted on the door.

Hotel is close to the train station, easily accessible, staff were welcoming and super helpful! Hotel was kind enough to give us a free upgrade, which was so appreciated - a rarity these days! The room was spacious, clean, sound proof, and well appointed. The pool, sauna, and fitness centre are superb, a full gym and semi-heated pool. You won't regret a stay here, highly recommended if you're visiting Amsterdam.

The rooms were serviced daily but it was clearly rushed by the cleaners - the coffee/milk wasn't fully restocked once, there was a cleaners cloth left in our room, and the bed was sort of "thrown together" when made. The pool/spa/gym area is great but it's a bit hard to find as you have to walk through the restaurant to get there - make sure to bring a robe!

AVL style was wonderful. The idea can be felt in every spot of building from plates into restaurants to lobby desks. Reception staff was very kind and polite. They deserve every positive comment ever found. Room was very nice with high ceiling and colors. It gives you a feeling that you are staying in a artist’s house. Open buffet breakfast was average. Location is perfect, you can catch a train, bus metro since its next to central station. Or just simply walk for 5 minutes to catch heart of the Amsterdam.

One thing to complain about; there was an employee at the restaurant i think he’s the man in charge there. Shorty, i guess indian origin. He was very rude, never answering any question nor says hi or anything. He was so annoying that we had to complain him during the stay. They should send him to a basic course to learn how to be polite people who try to stay in pre-paid facility. If there was no charge to hit him in the face i’d love to break his tiny nose with endless joy.

Arrival and Check In was exceptional all the reception staff went above and beyond the call of duty to make the check-in and arrival experience most enjoyable. The visit was a special occasion and the staff had decorated the room to suit. Very much appreciated.

Arrival with a car in Amsterdam was fraught (especially in a brand new Porsche). The arrangements for Valet Parking could be made more clear on the booking instruction/website. The location of the temporary parking in front of the hotel needs to be more clear. However, the Hotel Concierge was excellent in his assistance and made the transfer to the 3rd party Valet Parking seamless.

Location is prime but even better than that was the level of friendliness of all the staff members. We enjoyed interacting with them as they are very helpful and cheerful! The sauna and pool really helped on a tiring day. ARCA the restaurant was really really good. No wonder it is in the Michelin list. It was also very easy to go anywhere with various transportation mode especially train and trem. All the good places to hang out and eat are walking distance too

The pillow could be much better. It was too thin. I also wished they provide more space in the refrigerator for customers.

The location of this hotel is simply perfect! It’s within walking distance of major attractions, surrounded by great restaurants, and just steps away from the train station. The staff’s service is outstanding. From the moment you arrive, they greet you with a smile and are always ready to assist with anything you need, which makes the experience even more enjoyable. The rooms are extremely comfortable, well-equipped, and provide everything you need for a pleasant stay, whether you’re traveling for business or leisure. I would definitely stay at this hotel again without hesitation. Highly recommended.