View from 15th floor was really something. Beds were comfotable and bathroom, even small, done with a touch. Breakfast offered everything you could wish for (from pancakes, eggs, different lactose free products ...). Special compliments on fresh fruits.

We had a truly wonderful stay at this hotel! Everything went smoothly from the moment we arrived. The room was lovely and exactly what I had hoped for – they took my request for a more thoughtful and quiet room seriously, which I really appreciated. The staff were exceptionally kind and welcoming, both at the reception and in the restaurant and breakfast area. It's clear they care about guests' comfort and experience. I also really liked their approach to sustainability – the rooms are not cleaned daily unless requested, which helps reduce environmental impact. As a thoughtful gesture, they offer a small gift as an incentive, which was a lovely touch. And I have to mention the asparagus soup – absolutely divine! I would return just for that. Highly recommended for anyone looking for a comfortable, welcoming, and eco-conscious place to stay.

The only reason I’m not giving a full 10 out of 10 is the fact that smoking e-cigarettes wasn't allowed on the outdoor terrace. While I understand smoking restrictions, it felt a bit excessive in an open-air setting.

The hotel is new and modern, located in a pleasant and spacious area—without the crowds or cramped feeling you might find at some other places. The staff was exceptionally friendly and always ready to help. We stayed with breakfast included, which exceeded our expectations—varied, high-quality, and plentiful. We especially appreciated being able to freshly squeeze a variety of juices on the spot, and there were also options available for guests with gluten and lactose intolerance. Even the cold buffet included salmon, along with plenty of other food. The rooms were spotless, beautifully decorated, and comfortable, with a lovely view. Bed linen and towels were changed regularly, which gave us extra confidence in the hotel’s hygiene standards. We will gladly be guests of this hotel chain again.

I stayed at this hotel for two weeks. Overall, it was a good experience, rooms were tidy, breakfast was really nice, I liked that they had a lot of vegetables and vegan options. Location is very good as well, near to the city center. Parking had an electric plug for charging electric vehicle and I could keep my bike there, it was safe. You should try Lupo Pasta that is close to the hotel and Miss Kimchi (korean place).

I think that parking was a bit weird because they was a car-elevator so if you want to leave parking then you are suppose to call the reception so they would open it. Also, I was expecting a bit nicer rooms, I think the interior is quite old.

Our experience at this hotel was simply outstanding! The location is very close to the train station, making it extremely convenient for getting around. The rooms were spotless, spacious, and offered a stunning view of the city's skyscrapers. The breakfast was rich and delicious, with a wide variety of options to suit all tastes. The staff was exceptionally friendly and always willing to assist, making our stay even more enjoyable. We will definitely choose this hotel again on our next visit and highly recommend it!

The hotel is located a bit outside the old town, but you can get around quickly and affordably by app-based taxis.

Great location near central railway station.Big choices on breakfast.Modern hotel with good staff

On the 10 th floor the window in the room doesn’t open if you want a fresh air

Location is very good (if you are in town with business in thew newly built area of Warsaw) - it's also very close to the train station (10-15 min walk) and other attractions. Breakfast was great - many options on types of food. We were spoiled for choice. Room size was comfortable, decent bathroom and clean. We appreciated the tea, coffee and kettle available. We were in a room without a mini fridge but was not an issue in the end. The hotel has room service and restaurant on premise. Gym was well equipped with filtered water available (this was great!) and the wifi was stable all day for doing VOIP calls.

the tv was fixed to the wall and i could not reach the hdmi port in order to connect my own computer. The software options for casting to it were not working. Luckily there were tv channels in English

Hotel was able to accomodate all me needs (f.ex. separating the beds). The staff was very professional, helpfull and firendly. As the room was ready eariler I was able to check in 3h before (!!) that was very convenient and I really appreciated this. The room was clean and fully equipped. Forgot a toothpaste? Not a problem! VERY big plus for possibility to leave luggage after check-out. Hotel located in 7minutes walking distance from Złote Tarasy and 12minutes from Warszawa Główna (train station) = perfect localization. Definitely recommend and will visit again

Wifi, of the available wifi networks, one was open (which I didn't quite like, a security issue) For the rest, the password given at check-in did not match. I decided to use my own data.

I had the pleasure of staying at thWarsaw City Centre from August 30th to 31st, 2024, and I was absolutely impressed. The rooms are beautifully designed, spotlessly clean, and incredibly comfortable. Everything you could possibly need is provided, including a kettle and a coffee machine. The bathroom was immaculate, with all necessary amenities readily available. The staff was friendly and accommodating, even checking me in with no issues after midnight. The breakfast buffet was varied and delicious. I left feeling incredibly satisfied and pleasantly surprised by the entire experience!

It was close to old city as advertised. The breakfast wast great. The service was excellent and whenever we need something it was looked after.

The only concern I have is that I was told that if I had to leave earlier we could leave and be given a return on extra. We had to leave one day earlier and we are still waiting for a reply. We talked to you about it and you passed it on to the holiday inn. They told us you had to contact them. I will probably be going back to the same holiday inn in Warsaw on May 27 for one day. If you can settle this by then. Thank you Gerard M Ardanaz