Perfect location. Just walking distance to South Kensington tube station. Nice neighbourhood. Room was nice. I had a street view. People in the lobby were friendly. They tried to help. All appliances were working properly. Bed was comfortable. The deposit of GBP 150 which was blocked was released as soon as I checked out. I sent an email to ask the situation and quickly I got a response with document which was very professional. Overall, I had a good time. I plan to stay again.

Just bring your soap with you. There was no soap in the bathroom. I asked for one but they said it's not provided. You can buy it in the market on the way to the hotel and also grab water. Only a few TV channels. Not a big deal, but there could be more alternative.

Nice clean. Spa gym provide but didn't know until we arrived so missed opportunity.

Phone and WiFi was down due to change of provider and was expecting reductions TV wasn't that good reception spa and gym wasn't on the advert

The studio we rented was just amazing. Enough space for me, my wife and bavy daughter. Electrical Heater, a bed and a sofa bed, a desk, a closet and more drawers if needed. The staff, especially Adam and the Egyptian guy at night shift were very helpful and flexible. You will meet one "grumpy" reception girl during your stay, but she's collaborative and helpful. We had extra sheet, towel and blanket, upon request. We couldn't expect more. The location is few minutes from Glouster Road tube station with Piccadilly line that can take you straight to central London. Hyde park is at 15 minutes walk. Several restaurants and pubs, Tesco, Waitrose and Sainsbury's around the corner for groceries and dinning out. I wud definitely go back there. Oh and you won't find cheaper than that in the that zone.

There's a 200 GBP deposit that you'll have to pay at the check-in and you will not collect thwm until check out. This is frustrating as Booking mentions this only down the bottom of the page, whereas it should be a PS important note. It wud affect your budget if you intend to do shopping. The Elevator is too small. Bathroom towel drier doesn't work. You got neighbors in the other side of the road, so you will need to lower the curtains to have some intimacy at night time.

I would highly recommend!!! If I go back to London, I will book this accommodation again! There was someone available at the desk 24 hours a day! Along with the door being locked at night, I liked the complete security that I felt! All the desk staff knew who we were so there were not strange people roaming the building! The neighborhood was close to restaurants and several museums as well as a bus stop. It was a quiet and well maintained neighborhood. The staff was helpful with any questions we had the building was clean and well maintained. Our rooms were a good size and spotless when we arrived. Definitely worth the price, especially in Chelsea!

Nothing!

Property was in a great location, only a few minutes walk away from the bus and the underground. Lots of restaurants near by. Staff was friendly and cost compared to surrounding hotels was very reasonable. Was convenient that the property had free laundry machines, fitness centre, hot tub, steam room and sauna.

Could use some updating, our handheld shower didn’t work, our bathroom door didn’t latch closed and we had to slam our room door to get it to close. Would have loved AC in the room after walking around the city all day but they did provide a fan which was nice. There was some mold in the hot tub room on the ceilings.

The apartment is extremely spacious; there is a living area with sofa and desk and a generous wardrobe. The kitchenette is basic but adequate; there is a sizeable fridge including ice box. The bathroom was nicely decorated and a nice size. The building is undergoing improvements which are enhancing the appeal of the place. The location is perfect - short walk to the museums and Hyde Park, with a tube station nearby or bus route no. 14 from the centre stopping a short walk away. Walking south, you soon hit the river and can cross over to Battersea Park. The staff are friendly are helpful.

There's nothing to dislike.

Location was great, very nice area, close to local high street and 2 stations, nice setup to the accommodation, self contained apartment. Clean enough, staff were very helpful and friendly.

Nothing, just remember it’s not a hotel it’s a set of apartments, so anything you need refreshing you have to request. Rooms didn’t get cleaned during our stay, towels and toiletries had to be requested. But that’s the type of accommodation, so isn’t a negative. I plan to stay again.

Great location. We were able to walk to the train station in 5 minutes. There were grocery stores close by, just near the train station. Also close to attractions such as Natural History Museum, Victoria and Albert Museum, Kensington Palace, Harrods, just to name a few. The bath was great to be able to relax in after some very big days of walking long distances throughout London! Plenty of food options close by if you want take away or a restaurant meal. We used the kitchen facilities and fridge to make our own food most days/nights. Free to use washing machines and dryers. Staff were very helpful.

The person in the room above made a lot of noise throughout the night walking around their apartment, which we heard very easily. Also, when they were moving chairs and things, you could hear them dragging along the floor. Only bothered us a couple of nights. Otherwise, it was a relatively quiet place to stay.

We cannot rate this place highly enough. We booked 2 apartments. One for my parents and the other for myself, my daughter and my sister. The staff were great. The lady that checked us in was lovely, my dad is quite dry with his humour and she bantered back. The rooms were clean, spacious and comfortable. Clean bed linen and towels, extra pillows brought up on request. The location was bang on. About a 10 minute steady pace walk from Gloucester Rd tube station. Walking distance to the museums, great restaurants in the vicinity. The pub across the road has a great atmosphere, not overly crowded and noisy. Spent an evening winding down in there after the first busy day sightseeing. This will be my go to place to stay each and everytime I visit London. Excellent value for money and I recommend to anyone looking for a place to stay.

Absolutley nothing to "dislike" but the kitchen could be better stocked with utensils. We made breakfast and missed the spatula to turn the eggs. A tea towel for drying up would have been handy but overall zero reportable issues.

Location,quietness of the room.

Would have preferred some view but not a real complaint as thanks for the room position we found our stay very quiet. As mentioned before dish soap and basic kitchen accessories like sugar or coffee are lacking