Property is lovely, beds very comfortable and great facilities

I was surprised that I was based a 10% service charge for staying at the hotel. I have never encountered that before and was not mentioned in my booking.

The hotel is beautiful and everyone is extremely nice and always willing to help. It was easy to feel at home away from home at The Adria hotel. The room was a very decent size with lovely Georgian windows in both the bedroom and bathroom. It is also very conveniently located in the heart of South Kensington next to the V&A museum.

The only flaw with the hotel is the noise level at night due to the underground. The tube is literally below the hotel and the rooms vibrate and rumble quite regularly. This was particularly annoying at night and made sleeping rather difficult. We understand that this is hardly the hotel's fault, but it put a damp on the whole experience.

Anything

The difference between the booking.com price and the final price. The booking included 2 adults and a child. After the confirmation they contact me to announce me that is an extra fee of 50 pounds for the extra bed. There was a services tax of 31 pounds by night- the second unpleasant (and very expensive) "surprise". So the difference between the booking.com price and the price I paid was approximately 500 euros

Upon arrival at the hotel, we were warmly received, and were promptly offered a welcome drink. The staff provided a detailed introduction to all the hotel facilities and services (not in a perfunctory manner). The room was exquisite and comfortable, clean and tidy. What was most impressive was that all the staff were highly professional and the service was perfect. I especially want to commend the delicious breakfast and the service. In fact, on the third day, we changed to Rosewood London. It is well-known but has poor service and the room is ordinary. The whole family (including children）regretted that we should have stayed at The Adria instead. However, there are always regrets in travel. Next time when we visit London, we will definitely book this hotel again!

Friendly and professional staff, always available for your needs. Jack was especially helpful during our stay. Room service food was fantastic. The suite immaculately clean and presented. The room feature listings do not do the suites justice for the service they provide e.g. TV for when you are in the bath and separate massage shower. The rooms are quiet for the central location. 12pm checkout lets you enjoy a lay in on your final day.

The suite air-conditioning was not fully working but did take the edge off the London heatwave. I forgot to raise this with staff but I'm sure they would resolve quickly if asked.

“An Excellent Stay from Start to Finish! I had an exceptional experience at this hotel. From the moment I arrived, the staff made me feel incredibly welcome. The rooms were spotless, and the breakfast was delicious. Without a doubt, this hotel has become my home in London A special thanks to Jack, who went above and beyond to make everything easier during my stay. His attention to detail and friendly attitude made all the difference. I also want to extend my gratitude to the entire team for their amazing service. I can’t wait to return!”

I had an absolutely amazing stay at this hotel! From the moment I arrived, the staff went above and beyond to ensure I had everything I needed. Their hospitality was truly exceptional. The room was beautiful—spacious, impeccably clean, and designed with such attention to detail. The interior design throughout the hotel was stunning, creating a warm and elegant atmosphere that made my stay even more enjoyable. Every request was met with a smile, and the staff genuinely cared about making my experience perfect. I can’t recommend this place enough and will definitely be returning!

N/A

Our stay at The Adria on New Year's Eve was truly enjoyable. After a night out, we returned just past midnight to a warm welcome from the staff, who greeted us with complimentary champagne—a wonderful touch! Our bright and spacious room overlooked the street in South Kensington, and drinking water was supplied in abundance throughout the hotel. The common areas felt like cosy living rooms. The staff were exceptional, making us feel right at home from the outset. We were ideally situated, just a short stroll from our favourite V&A Museum, the Royal Albert Hall, and delightful cafes and restaurants. While we didn’t indulge in breakfast during our stay, the overall experience was delightful, especially the welcoming atmosphere. It was a charming setting for a memorable evening.

Beautiful boutique hotel with sensational sense of detail and very polite and accommodating staff. Exceptional level of detail throughout. The hotel is in a 150 years old building with high ceilings, fireplaces in the common area, a lot of comfortable and beautifully decorated living rooms to take a rest or work. Private sauna in the lower level can be booked, which was fantastic after a long cold day. Breakfast can be ordered and paid for. It’s not a buffet but a restaurant. No need to book it. Great location with 3 subway lines.

You feel the subway as is typical in central London. Otherwise nothing really.

I liked EVERYTHING! Upon arrival I was greeted by Catherine who within the space of 30 seconds had me feeling like I was in the right place. Words won't do this establishment any justice and I cannot recommend this hotel enough. The Adria will be my first choice for any future trips to London. I can say without any doubt that this hotel is contender for the best that I have ever had the pleasure of staying in. As warmly as I was greeted by Catherine I was equally met with a smile and service second to none by Salma who was an absolute joy to deal with, again she is a credit to the Hotel. Thank you Catherine, James and Salma for for making my stay at The Adria a joy!

The fact that I had to leave and didn't stay for longer.