The hotel was perfectly situated. Close to the train station, buses and trams right outside. I was unfortunate enough to have a bad anke but thanks to the location I didn't miss a thing. The breakfast was brilliant. Fresh and hot. Continually refreshed. Kept us going all day.

I would have preferred a drawer or two to keep things in, like underwear. Especially when sharing with a friend, you need your own bit of space. Couldn't understand why the cleaner kept putting a set of towels away on clothes rails, when 2 people are in a room. Leave things ready for them to use in bathroom. There was room.

Central to the train station and to the shops. Really good location! Staff were all excellent. Attentive, and kind! The Jamboree bar/restaurant is also great to have - we had a really good meal there at a very reasonable price! The waitress had great attention to detail, and even remembered what each of us had ordered as she placed the dishes in front of us correctly for each course without needing to ask! We asked a housekeeper for an extra pillow but said we didn’t need the room serviced and returned to find the extra pillow, and also that our towels had also been replaced and bins emptied - great service!

Easy check in, very welcoming. Basic but clean room. Everything we needed for a 2 night stay for a freinds wedding. Room cleaned again after night one. Quiet and comfortable bed. So clean, the bedding smelled so nice. Fresh towels daily. Breakfast good value, too. Another guests (not with us) complained about the room view. There's not much to see anyway so this was not an issue for us at all. We had a window. Location was spot on for all we needed. Secure lifts with key cards, so we felt safe at all times. Will definitely stay again.

Nothing

Ibis Styles Portland Street is ideally situated for visitors arriving by train - it's just a short walk from Piccadilly Station. Efficient and efficient check-in on arrival in a quirky Reception area - the rainy city theme continued to the bedroom allocated. Room was compact but very comfortable. The décor developed the rainy city theme and the blue umbrella shaped bracket was very impressive indeed - as was the wall covering with the famous 'Rain rain go away...' lyrics. Breakfast offered a good choice of hot and cold items in a very relaxing setting. Loved the choice of cheese from the continental options. Staff were courteous and helpful each morning. Overall, I would recommend this hotel to tourists and business people - great location with easy access to Manchester city centre,

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The decor is quirky AF, which I loved! Bed was comfy, and it was an actual double (some places try to pass off two single beds zipped together as a double and that's not on, but not the case here thankfully!) which is great. Staff were friendly, breakfast was nice, a great choice.

Didn't like that there was only scrambled eggs as egg option for breakfast. But this is the only issue I can think of! And it's not even a major one. Oh wait, shelving of some kind would be helpful, for clothing. I was in for 2 nights and had to keep most of my stuff in my case. Again not the worst thing, but a wee shelf or two would be nice

All the staff were so nice ,I had a good chat with Cindy, she is so friendly, needed help with a lot of xmas pressies and one of the girls helped me across the road to a taxi ,can't remember name ,thank you it was so kind I will be staying again soon ,looking forward to seeing you all

Coffee and orange juice could be better, fruit as well so breakfast could be tasteir, I liked my room ,I will be requesting same room on my next stay,for the price this hotel is great, very safe with key card to get to rooms ,will be staying again and again just needs bright lights in rooms, very dark dull but great hotel

Great location. Excellent staff on reception who couldn't do enough for you. Gentleman working in restaurant at breakfast time was quick, friendly and efficient. Huge choice of food and drinks available, all buffet style. Loved it. The twin room for my daughter and I was excellent. Handy to have ironing board and iron in room. Also nice to have small writing desk which my daughter sat and wrote at. There were nice quality fair trade coffee sachets in the room too! Was a lovely, quiet night in comfy beds. The lady who had cleaned our room on arrival was bubbly, happy with a beautiful smile. In fact all except one staff member was upbeat and seemed genuinely happy although she seemed a little stressed at the time when I asked her a simple question for unknown reason, which I understand, and a minor detail.

There only seemed to be one lift in action throughout our stay, but once in the working lift with other guests from top floor we would try guess which floor someone would stop us at on the decent! All good natured. Also, I would have liked a plug point beside the large bedroom mirror when using hair straighteners - manageable if you have a long lead though! Wonderful hotel. Thank you 😊💯

I came for a concert in June, and booked again for another concert for September. The hotel room in June was alot bigger, sofa and space to get ready. However I paid more in June, and breakfast wasn't included. Yesterday's hotel room was smaller, but usable, clean, no issues. Breakfast was included this time, and it was lovely. Really enjoyed our stay. Staff friendly. We arrived at 12pm and asked for early check in and got it no problem. June hotel room was 3rd floor, September hotel room 5th floor. Photos are of the hotel room in June and then September. Both Queen rooms.

Not enough pillows in the room. And not enough sugar and teas provided. The mirror was not near the table to be able to see yourself to get ready this time. And no plug sockets near the mirror either when trying to straighten my hair.

Beds are so comfortable! Rooms are well equipped with iron/ironing board and space for hanging clothes which is nice! The staff are always happy to come in and change bedding/clean the room which is also really nice to come back to after being out all day

Restaurant wasn’t great and quite pricey for very basic food. The rooms were also a lot smaller than expected, the rooms I’ve stayed in in ibis budget just down the road was a lot bigger just not as brightly decorated which I wouldn’t say warrants the higher price or “style” aspect of the hotel

The hotel is lovely, drinks from their fridge in reception are very over priced but there is a Tesco, spar, Morrisons, Aldi and Lidl all in walking distance. If I was to visit Piccadilly again I'd stay at this hotel

Piccadilly gardens on an evening made me and my daughter feel quite on edge. A place you hold your bag close. Lots of groups, we tried to sit on a bench and they moved so they were surrounding us. Nothing to do with the hotel though. Oh and plenty of homeless so be prepared to be begged at every 3 minutes, if you say you don't have cash, they ask for a cig, if you don't have that they ask for drinks, till you cave in and buy them something!