The room was a windowless room which is what I always book when staying here, everything in room.was very good once again, extra towels hair dryer lots of tea coffee milk sugar, comfy bed , respectful neighbours instead of drunk morons also make the stay even better! The reception staff were helpful on check in. I would always recommend the hotel to any persons visiting Manchester a 1 minute walk to piccadilly Gardens 5 min walk to the Arndale centre, I have personally stayed here many times in the last 12 months.

Nothing

Was quick and easy checking in, staff on desk were polite, was pleasantly surprised on how big the room was, beds were clean and comfortable, would definitely stay again and recommend it, was in walking distance to shops etc, did hear a few guests buy only as they walked past, plenty of tea and coffee, only thing was the vending machines weren't working or turned off, would be good for a quick snack and drink especially if you're not a tea or coffee person. Other than was a really good place to stay.

We had a lovely time! The receptionists Jazeel and Azik were so friendly and helpful! They made our stay here so much better!

The bed sheets had a couple stains but overall the room was fine

I enjoyed my experience very much however me and my friend struggled to sleep as the room was very very warm and we couldn’t cool it down

The hotel isn't especially modern or fancy but it's clean, the bed is comfy, the price is good and the location is also really good. I was catching a bus to O2 Apollo for a gig but it seems to be just as handy and nearby when travelling by train or tram. Would I stay here again? Yes, without hesitation.

My room was absolutely roasting, the temperature dial was missing from the A/C so I've no idea just how hot it was but as it was a windowless room, opening the window for a bit of fresh air wasn't an option - thankfully there was a rotary fan in the room though. I would've liked a "big light" in the room, although there were multiple lamps in the room, I could've done with the room being just that little bit brighter.

The room was nice and warm it had everything that you would need including extra towels. Reception check in wasn't to bad sometimes it can be slow this time again it was fairly good. The hotel is a 2 min walk into Piccadilly gardens 5 min walk to the main shopping centre it is extremely central and once again i would happily recommend.

The extremely rude evening security officer at the main entrance that was supposedly checking people into the hotel, I have never had to do do this before at this hotel even though my pass key was shown he wanted alternative identification such as a bank card!! I politely gave my room number and told him he wouldn't be checking my.bank card details!

The staff was very nice and welcoming, always putting up a smile and asking how we’re doing. You can ask for a taxi from/to the airport, but we chose not to get it although I think we would’ve saved a lot of money given that a ride was almost 30£. The room is okay, we booked one with windows so it made it look even more appealing I would say. The bathroom is clean and has almost everything you need. The location is a big bonus, you’re close to stores, restaurants and also lots of bus and tram stations. When you check out, you can ask the staff to keep your luggage a bit longer if you want to wander around the city some more and it’s also for free. All in all, this was a nice and safe stay for two girls travelling.

There is barely any heat, even though they provide some blankets, they won’t do much. There is no free wifi and the mobile data was sometimes very slow only in the premises of the hotel for some reason. They don’t have slippers so prepare for walking around the room with your shoes on if you’re the kind of person that gets cold easily :) Outside it was quite loud and at times we could hear a whole conversation going on. Other than that everything was great!

Peace and quite. You get left to yourself. No one anoys you. Place is old looking in decore but it absoulty fine for a few nights, room clean, bed clean , its basic like the iron is on a the 6th floor in a room for everyone to use but to me thats fine , ive been butlins , pontins and that and this place is hands down still better its just basic , yer no gettin room serves fs its no the hitlon for £50 a nyt. But it bang in the town center. a fall out a bed to a mcdonalds or a five guys and the bar in the hotels decent ,better than weatherspoons round the coner anyway, nae crackheads sleep out side for one thing. What way aww the crack heads btw there everywere in manchester.

Nothing absoulty nothing to complain about. The room next door got flooded with bad weather and i still got moved to a better room and it was not effecting me, so there is no compliant here.

I love the location as I was going to a gig on Tib street and it means I can walk there and back from the venue. Room was fine and everything worked and was clean. I've staid before so it was all fine.

I didn't like the fact that they tried to charge me a £50 deposit for my guide dog and as she is a service animal and not a pet this shouldn't have happened. They also put me in a room without a working phone, they did try to fix this and they did wantme to move rooms but by the time this happened I'd already got comfortable. So I was a little disappointed. I think their staff need to read up on their policy about allowing service animals into the hotel.

Everything was generally good with the accommodation, the location and the friendliness of staff. The value-for-money was spot-on! Bar area was good and drinks very reasonably priced. And literally a stone's throw away from Picadilly gardens and Market street!

The only two down-sides were that my room had no window (but I knew that when I booked so it didn't come as a surprise) - however if I came back I'll opt for a room with a window. And the Wifi which was charged at 7.20£ in the rooms PER DEVICE. So I didn't use the WiFi and went to the bar or lobby area whenever I needed a connection.