Stylish characterful hotel situated within a short walk to the station and walkable or a short tram ride to the city centre. The bedroom was light & airy with a large comfortable bed & great pillows. A fully tiled en-suite bathroom with an excellent large walk in shower and toiletries. The brasserie doubled up as a breakfast room & a bar in the evening.

The breakfast room was very well laid out and had the potential to be excellent. Unfortunately not all of the waiting staff were fully conversed with breakfast service as on ordering 2 full vegetarian breakfasts and coffee was told neither was possible. I chose an alternative breakfast, although enjoyable, would not have been my first choice. I overheard an adjoining table order a vegetarian breakfast and coffee with a different member of staff & was dismayed when this was delivered to the table. I queried this to be told the other member of staff did not usually serve breakfast. I have addressed these issues in a request from the hotel manager but have yet to receive a reply.

Loved the room, the location, breakfast choices

Housekeeping staff didn't make my bed properly and didn't change the sheets. I found it done when I got to my room but sheets were creased, bathroom bin had not been emptied and the contents were left next to the wash basin. Reception staff are not trained about local transport to local attractions and don't even know which bus goes to Piccadilly park as an example or even to National express coach station at Charlton street which is only 6 minutes away. For breakfast, only 2 slices of toast are given which are badly burnt in the corners and actually make up just 1 whole slice. No butter is given except when asked. No refill of coffee or juice!

Spacious room Great breakfast excellent location

Description on Booking.com says Parking which in my experience means its available FOC but in this case its not so suggest you change it to "parking for extra fee" or remove On arrival no one told me about how the parking arrangement was made so unfortunately for me despite putting my car reg into the computer on reception I was unaware that there was a charge for parking & subsequently received a £60 parking fine. This was frustrating when I had paid for 10 rooms b&b. When I rang hotel after receiving the fine I was told I should have been informed at check in & when I advised that I wasn't I was told its in the small print so not their issue.

Probably the best hotel stay we've ever had (but we did pay considerably more than usual!). Staff were nice. We got the desirable room which was lovely and had the biggest bed I've ever seen. Good range of teas and coffee. Loved having the Marshall Bluetooth speaker. Would definitely come and stay here again. Ideal location for a city break - as central as it gets.

I would suggest parking at Q-park Piccadilly rather than Citipark. This cost us £13 for 24 hours, so the same as Citipark with the hotel discount. It's much more secure - having read a review of Citipark where someone's car got broken into I didn't want to take the risk!

Glorious old building bursting with character. Even a standard room felt huge due to the high ceilings. Mid century, charming furnishings with a lofty modern twist; including two comfy chairs and a table aswell as the standard desk etc. A speaker for music in the room was an awesome touch. ACTUAL MUGS and not paper cups. Beautifully clean throughout. Staff were helpful, friendly and organised a room on a higher floor as per our request (the first time a hotel has actually been able to accommodate this for us in a long time!)

Extremely menial things such as: The TV being a little outdated (poor picture and sound) and the soaps were very strong smelling (all with sage which was a bit unpleasant), neither thing affected our stay.

The decor was really nice. The receptionist added late check out for free when we asked (Should have been an additional £10 per hour). The room was super clean.

The hair dryer caught fire (as in flames started blowing out of the back) while we were using it. Took it down to reception and they didn't apologise or anything. Just said "thanks for letting us know". The room was absolutely BOILING hot. Heating seemed to come on at about 3am and was way too hot to sleep. There was a fan in the room though so it could have been worse! A cleaner walked in on me without knocking while I was naked which was a shock! She was very apologetic though.

Reception Staff is excellent. Location and car park across the road

Dining, waited 15 mins to take the order, then had to stop one of them to order, coffee and orange came quickly but the VERY long wait for food the coffee was COLD. The hash brown did not order, the knife was so blunt could not cut the burnt toast. 2 of the 3 eggs came poached OK. The table next to mine was not cleared after my 30min+ breakfast, NOT good enough, others also not cleaned. The VERY low camp bed was a surprise, normal bed PLEASE

The staff was incredibly kind, helpful, and very sharply dressed. Check in took all of 2 minutes. I sat in the restaurant in the morning and had a latte and smoked salmon croquette with hollandaise sauce while Oscar, my server, enthusiastically gave me suggestions for how to spend my day. Everything fun was within walking distance of the hotel including the gay district, restaurants, karaoke bars, Chinatown, thrift stores, and artisan shops. And the hotel kindly offered to hold my bags for me as I wandered around the next day! The room was clean, beautifully decorated, and the green tiled bathrooms add such an elegant vibe. Highly recommend staying here and I'll definitely be back.

Loved its quirky and individual character and that it was not your run of the mill accommodation…..location was brilliant, very central for shopping and for travel to the Etihad Stadium where we went for a concert……also the arranged offsite parking was very close to the hotel and discounted for residents of hotel on registering your car on arrival……..would recommend this hotel for a stay in Manchester and would definitely stay there again.

The only one downside during our stay was that the lift was out of order over the whole of the weekend and we were staying on 3rd floor and there didn’t appear to be a back up if you were not able to do the stairs.

I most enjoyed the big, comfy bed! It was a quiet room, has a great shower, and was tidy. The staff were helpful and accommodating. The location was great, and allowed for a lot of sightseeing. An overall pleasurable experience.

The room was a little small for the price. Some elements such as the heater and towel warmers were not functioning, and we received mixed information during our stay as to why (at first it was user error, only later to find that they were turned off for the summer season ~ which, considering the weather, this year, didn't make much sense, but would've been good to know, earlier in).