We have stayed at the Arctic Light Hotel twice now, and each time has been an absolutely wonderful experience. The staff goes above and beyond to ensure every guest feels cared for, and the service is nothing short of exceptional. A special mention goes to Mark, who is incredibly professional and attentive. His dedication to providing top-notch service truly stands out, and he made our stays even more memorable. The hotel itself is stunning, with a cozy yet modern atmosphere that reflects the beauty of the Arctic. Thank you again to the entire team, and especially Mark, for making our visits so special!

We liked a lot the staff, the restaurant, the location and the possibility to use the sauna for 30’ a day

The room was the most uncomfortable room we ever stayed in. Unfortunately, we booked the loft mini and it not clear from the pictures that it would be this uncomfortable. We would bump our head daily and had literally no chance of walking inside the room without hitting our head or needing to bend in weird postures. Then there was a sort of armchair inside the bathroom which frankly speaking was disturbing and definitely unhealthy with no chance of ever getting cleaned. Another thing we didn’t like was the continuous sounds we would hear day and night of some machines and engines close to the room

The Staff was extremely friendly, accessible, and competent. The rooms were very comfortable, unique! We loved the elevators, the sauna was an amazing amenity, and convenient to schedule, the location was PRIME! Super convenient to everything walking distance in City Center, and the bus into Santa's Village & the airport. The breakfast was impressive and delicious! The Restaurant was one of our BEST MEALS in Finland the entire trip! The waitress was amazing (Amazing young woman from Greece), the G&T drinks were delicious, and the ambiance was so cozy! Bonus: Served dinner to us after our late arrival (10 pm).

The only thing we had difficulty in figuring out was the lighting. The entire room (living room, bedroom and bathroom) seemed to all be connected to one circuit, it was confusing was all. We managed just fine and were able to work it out, but we noticed this was common in Finland, everywhere we stayed...

The hotel is located in the city center and right next to many famous restaurants. Our check-in experience was great thanks to Diana, she made a very nice gesture by remembering my wife's birthday. She personally helped us in every situation throughout our stay. The half-hour spa pleasure provided us with a very enjoyable experience on the last day of our trip, it made us forget the -32 degree cold. Breakfast was served as an open buffet and especially the scrambled eggs were very delicious, there is more than enough variety to suit every taste. Thanks to the entire Arctic Light Hotel family for providing us with a very nice experience despite only staying for 1 day :)

Absolutely satisfied of my experience in this elegant hotel. It has everything you need for a pleasant stay. The breakfast was very variegated, full of delicious and fresh food. The room was definitely large, wider than the normal standard I would expertise: bright, clean and with a very comfortable and spacious bed. The hotel has also a gym, wich is small but very functional, always clean and with the main requirements. I love the fragrance and quality of the soap in the bathroom. I would surely come back in this hotel.

I would only suggest to provider a TV inside the room wich allows to see many more channels (also from other nationalities). Unfortunately I couldn't use it since there were very little channels and all in finnish language.

Feels like a designer hotel with ample lounge areas and very nice rooms. Reception team was pleasant, helpful and very professional throughout our stay.. The staff went out of their way to make our stay as comfortable as possible from providing helpful travelling tips to arranging of transportation and offering to prepare breakfast takeaways when they knew we had an early flight out. Service staff at the dining area were also very patient amidst the breakfast chaos. The breakfast offering exceeded our expectations. Kudos to thr arctic light team. Location was also perfect as it's "round the corner" from tour companies and the main street.

-

Me and my boyfriend stayed for 3 nights in this amazing hotel. Our stay was great, the room was cosy and nicely designed ( loved the little snowflakes on the walls ) and the polar bear on the bed ( please do buy it and help support the WWF !! it's for a good thing and least we can do :) , heated floor in the bathroom, great shower - room nice and clean everyday Breakfast was very good lot's of choice and amazing coffee ( you need to try the Traditional Finnish Archipelago Bread - it was amazing and we loved it ) We did tried the set Chef Menu for a dinner once as well and I know it's a bit pricey but 100 % wort with - the food was amazing ( Same as our amazing waiter from Venezuela! ) We was allowed to book a 30 min in sauna free of charge everyday and is definitely worth it after a long day in the cold, was very relaxing and we enjoyed it - another plus :) Overall I have nothing bad to say about this hotel, staff was very helpful, rooms are cosy and clean, food is amazing the reception area is very nice designed and also the hotel in general is in great location - we did everything in 3 days - saw the Santa village, we prebooked experience in Arctic Snow Hotel & Glass Igloos and also just wonder around the town and had nice walks by the river.

Everything was great !

Great atmosphere created by good design and great employees. Mark from the reception made an effort to answer all our questions and find convenient bus connections for us. We really appreciated the conversations with Waldemar, who, in addition to offering us the best local drinks, enthusiastically introduced us to the secrets of the Finnish way of life. We regret that we did not write down the names of other employees who made our stay so pleasant - the waitresses who quickly delivered orders (and the cooks do a great job too!) and the girls cleaning the room (it was impeccably clean). Good location of the hotel allows for walking or cycling along beautiful trails,

The hotel was wonderful!- Location was near the river with restaurants and stores 2 mins away. The room was fantastic- We stayed in the family room which was large and comfortable. The breakfast was very good with a large variety of both warm and cold dishes. We tried the sauna during our stay it was great. The restaurant was high quality. The meals were delicious to include the desserts. Would like to thank some of the staff who went out of their way in making our stay that much better: Jon and Ramas who worked the front desk and the restaurant waitress Vi- Thanks for making us feel at home.

Nothing:)

The staff was friendly, and one in particular went above and beyond to help me make a doctor's appointment and call me a taxi when I developed an ear infection. The overall design was appealing, and the food was delicious. The breakfast was terrific. I highly recommend staying here when visiting Rovaniemi.

We were in the attic room, and although there were two big skylights, we had no view of the city. Since we were still jet lagged, it was difficult to sleep because the window coverings still let in a lot of light. Also, the bathtub was nice, but because we were only taking showers, it was awkward not to have a shower curtain. The bathroom floor was very wet, and I could smell mildew from the water collected between the tub and the wall.