The staff were very helpful & friendly. I had an early flight from the Gold Coast arriving at the property about 10am. The receptionist kindly prioritised a room for me ( after firstly offering the accessible room which was ready). After storing the luggage, I walked down the street & thankfully was able to checkin about 12:30pm which I was very grateful for. ( I did check out on the Monday about 7:30am so it was a win/win for both). Thanks Team for a very relaxing & enjoyable stay. I’ll be back for sure! Next time I might take advantage of the breakfast & pool.

Nil

Excellent location very near to train stations and supermarkets, right above the fantastic good mall Regent Place with a connection door, spacious room and good view, helpful and patient staff

1) Dining table light bulb burnt for 7 days. We informed the front desk but no one replaced the burnt bulb even on our departure date with explanations like no bulb inventory, no engineer to replace … 2) our the elevator went up and down during our lift uncontrollably on our departure date. It happened that we needed to catch outbound flight…. Very scary experience

Clean, serviced daily, friendly helpful staff, reasonably quiet location for the city, close to the train station and tram, within walking distance of shopping centers, had a variety of amazing Asian restaurants and cafes just next door, city views. Good swimming pool, spa, sauna, and gym. Would stay there again.

The temporary single bed frame, the hotel put in the lounge was bent, not level, and looked battered. We just shifted the mattress onto the large lounge suite so no drama but disappointing.

This was not our first visit to Frasers and admittedly it hadn't met our expectations after the pandemic but that was understandable because the hospitality industry was decimated and there were staff shortages. But it seems everything is back to normal now and service was excellent. Our dishwasher was broken by a previous occupant but maintenance fixed that immediately. Location is excellent as always. Very convenient and easy to get to everywhere in the CBD.

The sound but thats not the property's fault. Being in the CBD you will get a lot of noise from the outside even with the double layered glasses.

Staff were so lovely on arrival, showed us the room so we could see the view before payment (we didn’t even have to ask). Lovely apartment, gorgeous view, location was excellent, staff were so lovely, housekeeping perfect and always helpful.

We loved it and would stay again, although the bed gave us sore backs, pretty typical when it’s not your usual bed although we had to change our departure date and transport home because of this. The bathroom was also a little small, just keep in mind if you are looking for a bigger bathroom. Otherwise perfection.

Location is excellent. Staff at check in (Justin and Cindy) were super helpful. Room was ready, as expected. Room key is practical for lift and room. Room/Bed were very clean, towels too. Had very nice liquid shower gel, shampoo and conditioner in bathroom. Opted for mini kitchenette option - nicely equipped for making tea and storing water or a little bit of food. Breakfast is good and delivered to room, if asked.

There is no 24/7 in-room dining option. For travelers from Middle East, depending when you land, you might get hungry on first night. Uber does not deliver beyond a certain time and options are limited. If it rains, they don't deliver - as we found out.

We loved the apartment. It was very spacious and comfortable. Room service was quick and the food was delicious. However, the breakfast room was extremely cold, and after the first morning we chose to avoid it and gave up our included breakfasts for the remainder of our stay. The location of the hotel is great, right next to a shopping mall with lots of places to eat in.

Our room was on the 30th floor, the view outside at night was brilliant. The place was very clean and tidy, , room was spacious and modern, the bed was comfortable, location is in Sydney CBD convenient to everywhere you want to go, Town Hall train station is a short walk. Staff was friendly and helpful too. Perfect accommodation for a staycation!

It's only minor, there's a sensor in the living room for the aircon to activate( which we weren't informed). We called the guest services and they were helpful to fix it for us.

This is now my second time staying at Fraser Suites and I love it! It is located in the best spot, close to city shipping, public transport including trains, trams & buses. Not a far walk to Darling Harbour either. Very comfortable, exceptionally clean, has a lovely vibe and very cozy! Would definitely recommend this Hotel for brides, larger families and safe for the little ones, weekend staycations, travelling interstate and even for business travel.

Everything was exceptional only thing our room didn't have was a toilet cleaner, this should definitely be in every room.

Staff were friendly at check-in and checkout, and they made things very easy,. The room was perfect for a solo traveller, although you could hear the elevator and talking when it was quiet and occasionally loud traffic (I was on the 32 floor). Amenities were nice (the bathroom grout was black in some places) and the shower was free of mould. The bed was very comfortable and they have a pillow menu! Which I found amazing. Will definitely come and stay again.

Occasionally you could hear the elevator and talking outside in the hallway.