I don’t understand the name!!! How can you call this place Royalty? It is a S..t hole. I was staying at Othon Palace (amazing hotel) but wanted to stay a week more in Rio but their wouldn’t have the first two nights available so I went there. The bed was dirt with blood stains on it, the sink and the mirror was broken, the toilet was broken you couldn’t use it, their had to sent a guy that made it worse. The place was a nightmare. I couldn’t stay over there so I went back to the Windsor in that I was staying before moving to Othon Palace in Copacabana. I left my luggage over there as I was coming back to Othon, I spoke to a gentleman at the reception regarding the check out and he sid not to worry as I could do the check out until noon. I arrived there just before noon and their wanted to charge me R$400( the cash deposit that their take from you at the check in). I explained to them that I had spoken with the receptionist and he guarantee me that was no problem whatsoever, but was no negotiation, I had to write a complaint letter for them to give the money back.

The views, the location, the size of the room. The WIFI, the water pressure.

Please put some kind of desk for PC. Also please install a quieter AC.

Loved the pool! Good location in safe area with 5-6 minutes to one of the best parts of Copacabana beach.

Perhaps a little run down.

The property is very well located. The view of the forest is gorgeous. AC works well. The room is comfortable and the shower is good

The breakfast has low quality items. Artificial juices. No pao de queijo which is a must in Brazil. No toaster.

Good price for the city and time of year.

Check in and check out proces was slow and painful. Not enough staff working and you have to wait for someone to go to your room and make sure everything is there before you can leave.

I liked the location of the hotel. I liked the staff at the reception. The view from the top floor is great, you can see the statue of the Christ the Redeemer at the back in a sunny day. The swimming pool was always clean.

The room lighting is not the best. The majority of the staff were nice, helpful and friendly. Just one employee at the breakfast wasn't pleasant.

Good location in a safe neighbourhood. The rooftop pool is nice, although the whole area is a little run down. Room is nice for the price range and breakfast decent.

Not the best treatment from the staff, they even tried to add an extra fee at check out because the price I booked it for "was wrong". Resolved after a talk to the manager. Hotel is past its glory days, bit that's also reflected in the price.

Very poor. Need to improve

Everything

The hotel staff were all very pleasant and polite , breakfast was ok , with enough variety.

The rooms were dated , the bed cover and the small sofa in the room were extremely dirty , we just could not use it at all .

that you cannot bring guests. even one