This hotel makes you feel home while travelling and learning cultural of Kyoto. There are cards of places of interest as guide. The breakfast buffet serves continental and traditional japanese. Array of choices and quite delicious. I particularly enjoy the afternoon tea and evening happy hour drink. This hospitality adds the feeling of being pampered in my vacation mood. The beds are big (abt 120cm), comfortable, clean. I like the pillows that support well my fussy neck. Location: about 450 meters walkable distance to kyoto main station where you can choose to take shinkansen or local train to nara, uji, so on. There are array of restaurant to choose at train station mall, incl Isetan. I will definitely come back to kyoto and choose this hotel. It is one of the best hotels i have encountered.

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My son and I absolutely loved this hotel! It’s located so close to the Kyoto main train station with an easy access to some of the best restaurants an bars in the city. The staff was super friendly and knowledgeable; hotel smells so good and rooms are super clean, All toiletries were provided within extras. But the best of all, was the breakfast and the happy hour! I will definitely return to this hotel again and again. Highly recommend.

We loved the gorgeous garden you see upon the entry to the hotel. The staff were very welcoming and explained all the facilities available to us. We were surprised to hear about the access to the free drinks and snacks each day between 6pm-9pm which was really lovely. We did use this a couple of times. The beds were comfortable and it was an easy walk to the Kyoto train station. There are a number of restaurants all within walking distance from the hotel. A good stay for us!

The layout of the bathroom. It was an odd design. Hard to explain, but basically a 'shower room' and then the basin was outside the bathroom. We did find it slightly annoying for the toilet light to automatically turn on as in the middle of the night it would disturb others. But I wouldn't let this put you off what was otherwise a lovely stay!

I was a huge fan of the breakfast, of all my stays in Japan, this hotel had by far the best breakfast. There is a large buffet with a very decent variety of Asian/Japanese food, at least I appreciated it a lot. As far as Japanese standards go, the room is actually large and very comfortable.

If you are in Kyoto for the sights, probably this is not the best place, but it is right at the station, so it is a good place to stay. My room was facing the street, and there was a bit of noise, but nothing serious.

From the moment we stepped into Richmond Hotel Premier Kyoto Ekimae, we were welcomed by a serene and visually stunning atmosphere that beautifully captured the essence of traditional Japan. The design was both calming and inviting, offering a peaceful retreat from the hustle and bustle just outside. The staff were exceptional—warm, courteous, and genuinely helpful throughout our stay. Their hospitality added a personal touch that made us feel truly cared for and welcomed. Every interaction was met with a smile, and nothing ever felt like too much trouble. We thoroughly enjoyed our time at this hotel. It was the perfect base to explore the cultural richness of Kyoto, while also giving us a restful, rejuvenating place to return to at the end of the day. Highly recommended for anyone looking to experience both the beauty and the grace of Japanese hospitality.

It was one of our favourite hotel of our trip. We came as big group of 13, including kids ranging from 6 to 13 years old. The hotel was really nice and exceeded what we expected. Location was great. Walking distance to Kyoto Station. Several convenient stores and a coffee cafe along the way to the hotel from the station, so it's great to get breakfast prep the night before and hot coffee in the morning before we start our day. The hotel is very nice, lobby was small-ish but had a lot of information for tourist. The small garden was also very beautiful. The hotel had one of the best amenities provided for their patrons. From bath salts, full facial sets including face masks, hair sets including hair oils, and other basic amenities were available at any time in the lobby. We actually look forward coming back to the hotel everyday after a long day out. We also provided free ice-cream from 1 to 5pm at the lobby for the kids but we did not try as we were out throughout the day. They also had welcome drink of sake, for those who drink. Room was very beautiful, definitely gave modern japanese vibe. The layout was spacious. Our room was a bit tight because we had extra bed to accommodate our bigger kids. But the other room were spacious enough for japan hotel standard. We had laundry room on our floor. The great thing is that you can monitor the use of the laundry room from the tv in your room. Which makes is so convenient to know if there are washing machine available and how long more your load is at real-time. It was super convenient! And you need to key in your own passcode before the started washing and before opening the washing machine to retrieve your washed clothes. No need to worry if someone takes out your clothes before you. Overall, this is a very charming and great hotel to stay in. I will definitely recommend this hotel and will be my go-to hotel next time I'm in Kyoto.

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The location was great, only a 3 minute walk to Kyoto Central Station & restaurants, cafes in that vicinity. Staff were very cordial & though some of them were not very fluent in English tried hard to answer our queries & questions. Breakfast was ok. & we enjoyed the afternoon tea, coffee & small snacks & happy hour to sample some Sake & nuts . The superior double room was nice & surprisingly quite spacious for Japanese hotel standards!

The only drawback was the bathroom which was small & our shower head was leaking & the long bath water was not draining well (which was subsequently fixed when we told reception about it).

This hotel is great from the moment you walk up to the door. There is a beautiful courtyard with water running through it as you approach. All facilities were top-notch. The staff was incredibly attentive and assisted with all requests we had during our stay. They offer a breakfast buffet which was quite expensive, but ultimately worth the cost for the convenience, quality and variety offered. They also offer guests a free afternoon tea (which we did not get to attend) as well as a nightly happy hour (which we did). The happy hour ran from 5-7pm if I recall correctly and included free snacks (nuts, crackers, some local items), sake, wine & beer. It is quite a generous setup, and many guests sat around the dining area for a few hours enjoying the atmosphere. Very close to the main Kyoto train station, several restaurants, bus stops, etc.

The room rate and breakfast charge were both the highest we paid in Japan

My wife was injured and she could not walk properly. The hotel staff provided a wheel chair for use and also checked for us the nearest hospital that we could get consultation. With the wheel chair, at least I could push her around for two days before she recovered sufficiently to walk on her own. The hotel also had a free sake tasting session in the early evening which was enjoyable. In addition, there was a ramen shop next to the hotel which was tasty. We ate there twice!

This is my second time staying at this hotel, the experience is wonderful ! The hotel is less than a ten-minute walk from Kyoto Station, making transportation extremely convenient. The hotel is beautifully decorated, and the courtyard at the entrance is very charming. The facilities are brand new, and they pay great attention to cleanliness. There is still a free afternoon tea in the afternoon, and free alcoholic beverages and drinks in the evening. Overall, this hotel truly deserves its rating, and I will definitely choose it again next year.