Reasonably good location about 10 minutes walk from station. Great variety of food for breakfast but mostly Japanese. There was limited fruit, very sweet granola, very small pieces of bread to toast as well as pastries. Coffee was out of a machine but ground its own beans so it was reasonably decent. Bed was fairly comfortable with a topper but mattress underneath was very firm. When we got there at 1.30 pm they said our room was ready so we could get our room key and we had a much needed afternoon rest. We had lunch one day at their Italian themed restaurant which was good. Room was cleaned every day.

Bed a little firm. More variety for western breakfast would have been appreciated. Some poached eggs and/or omelette that is not sweetened.

Amazing clean modern space, rooms were perfect size and cosy! Bathrooms were modern and immaculate, bed was very comfortable. Close enough to the Main station for making travelling easy and also close to the restaurants and Kyoto tower. Definitely an amazing stay and perfect place to come back to after a big day. I would recommend

The only thing that was a very minor, was we had no view out our window and was quite dark. But that was a minor issue and didn’t affect us at all, only in the mornings it was quite dark as no sun came in but we didn’t mind :) everything else made up for it

Our stay at this hotel exceeded all expectations, especially considering the price. The rooms were far more spacious than anticipated, beautifully decorated with a touch of color and personality—offering a refreshing contrast to the standard modern, neutral-toned designs found in many hotels. The hotel also provided a comfortable seating area for guests waiting to check in, adding to the welcoming atmosphere. The staff were exceptional—friendly, accommodating, and fluent in English. They went above and beyond to assist us, even bringing ice to our room late at night, free of charge, which we truly appreciated. The bathrooms were sleek, modern, and spotlessly clean, contributing to an overall sense of comfort and luxury. The air conditioning worked perfectly, ensuring a comfortable temperature throughout our stay, and the adjustable lighting options allowed us to create the perfect ambiance. The in-room TV functioned seamlessly, and we were pleasantly surprised to be able to connect to our Netflix account with ease. Housekeeping was also excellent, providing fresh towels daily. Given the affordability, we expected much less but instead received a stay that far surpassed our expectations. This hotel is a genuine hidden gem, offering outstanding value without compromising on quality or service. We would highly recommend it to anyone looking for an exceptional stay at a reasonable price.

The check-in process, while smooth, could be more efficient during peak times to reduce waiting periods. While the staff were incredibly accommodating and helpful, some additional on-site amenities, such as a small convenience store or vending machines, would have been a great addition for late-night snacks or drinks. Since the only mode of transportation seemed to be bus or uber it was a little inconvenient to get around, everything is usually a 30 minute bus ride away from each other. However, the sights we're definitely worth it. These were only minor inconveniences, and they did not significantly impact our overall experience. The hotel still provided outstanding value and an exceptionally comfortable stay.

The hotel is insanely beautiful- I’m going to mirror what a lot of other reviews said and say it was such a lovely hotel, so beautifully decorated and just felt so calm and comfortable. Our room was so big compared to the typical Japanese hotel room and it felt and looked incredibly clean. The bed was also incredibly comfortable- we’d been sleeping on a rock in Tokyo so we slept amazingly for five nights with the Mercure! The restaurant was great with good food and breakfast and the staff were all lovely.

We liked everything but again, would echo other reviews and say it’s not exactly Kyoto Station- it’s pretty close, a super easy ten minute stroll, but it’s in the back streets, however that does make it so nice and quiet and easy to sleep in. We only had communication issues once, the staff were all brilliant, and to anyone complaining about English levels I’d suggest that yelling at staff in long sentences won’t help…given we witnessed this multiple times during our stay. Volume doesn’t improve comprehension.

The room was very roomy & comfortable. Great hotel location very easy to get around Kyoto with brilliant hairdressers Heavenly very near by. Easy walk from Kyoto Station & loads of buses & restaurants really close by too.

Breakfast was very blah coffee was bad. It’s called a breakfast buffet but essentially was a Japanese option which admittedly had great Miso soup & rice however the fish was cold. (No idea if it was meant to be). Continental breakfast only the scrambled eggs & bread was good. The bacon was rubbery & the y had chicken nuggets at the breakfast buffet but no sausages or any veg like mushrooms, spinach or similar. (Why have chicken nuggets instead of another hot breakfast vegetable option?) very odd & very much a let down on breakfast.

It is a lovely hotel, we liked the clean and spacious room, nicely designed. The hotel staff were nice, slight barrier with an English accent, sometimes hard to understand. 10 min walk from the train station, with luggage longer, so a taxi might be a good option.

We were a bit disappointed with the breakfast, also too strict with the timetable for breakfast. Be aware that some of the rooms have frosted glass! When we booked our room photos suggested it was normal glass, anyway upon arrival, it was frosted which we were able to change with a surcharge, the reason is as you go higher the floor price goes higher as well.

We loved our 3 nights here! The hotel itself is stunning, loved the decor. Room was very spacious and elegant with a huge comfortable bed. Tv was in prime position and we could use Netflix. Bathroom was small but very clean. Staff were friendly and helpful. Breakfast buffet was great, lots of options for me as a vegan which I appreciate. About a 10ish minute walk to Kyoto Station so not too bad.

We paid for a room with a view but it definitely wasn’t the best view of the building next door, we had to turn out heads to the far right to be able to see the ‘view’. About a 30 minute walk to the shopping part of Kyoto so not ideal but we got our steps in for sure. My bedside table had coffee drips on it and had to clean it myself.

The Mercure Kyoto Station is a well appointed,well maintained, good quality international hotel. The reception staff are very professional and welcoming and have excellent English language skills.The room was well appointed nicely decorated and comfortable. The public areas including the restaurant, airy and pleasant. Although the breakfast was the same everyday, there was a good and varied selection. The location was great, walking distance to most of Kyotos' sights and close to the rail station, subway and main bus station.

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Within a short walk from the train station - tourist information and shopping, inclusive of department stores, available. Hop on, hop off buses leave from train station, so you are not far from getting easily around the city and tourist destinations. Everything was wonderful about this property in relation to comfort and facilities. We had beverages and a meal in the restaurant on multiple occasions which presented good value for money in a nice inviting atmosphere with great attentive wait staff. Room was a good size and the bed extremely comfortable. Would pay the price and stay at this property again without hesitation.

Finding the hotel in the first instance was a bit challenging, so some extra signage on the building would help. No laundry facilities - had to use local laundromat to do some clothe washing - only a short walk, but a little inconvenient. I was a little surprised at this when paying such a price for this hotel - small whine !

The Hotel has fabulous location, nice and calm area. Consider as city center since located close to train station not more than 7 mints walk. The building has elegant decoration, high end interior design along with fine details. The entire staff are helpful with gorgeous smile. The room is quite small however, neat, well organized with nice decoration Bathroom immaculate and provided with all necessary items. splendid open buffet breakfast, delicious food and amazing staff and services.