Location and a late check out for a small fee

A/C not working well

I loved that our room had 3 beds & their 24 hour complimentary beverage service (their iced matcha and coffee were our favorites). Everything was walking distance and staff were friendly. My sister and I brought two check-in luggage’s. Although there’s no closet space, only a rack with hangars, we are able to leave our luggage open and store it under our beds. When we needed clothes, we’d simply slide our luggage out and back in which gave us more space in the room.

As other reviews have mentioned, their AC is tricky (some say because it’s centrally controlled but idk). The room comes with an older AC system and dehumidifier machine. We tried using both or one or the other, but we couldn’t seem to get the room to stay consistently cold. It was uncomfortable at times because the room could get humid and sticky, but it wasn’t too much of a problem since we spent most of our time out.

The location was perfect: not far from Dotonburi and Shinsaibashi, the exciting area in Osaka, but far enough to ensure it wasn't crowded or noisy! Additionally, the property was in between 2 stations Shinsaibashi and Namba, which was perfect as these 2 areas were our main shopping and walking routes! Room wise, it was a little small but there was sufficient space for my wife and I! The bed was comfortable and large, the bathroom was sufficient, and the aircon was working perfectly! Additionally, the room was clean and smelled great and fresh! Also, loved that they had a mini pantry at the first floor check-in where they offer snacks and hot drinks for free! The staff was also very friendly and guided us through the check-in process efficiently and quickly! They were always happy to help and really appreciated their quick responses when I messaged them through the Booking.com app!

This is our second time to stay at Karaksa Hotel, this time around, I brought my family including my 80 year old mother. Location still was magnificent, my mom appreciated that most of the shops were very near, and food options were numerous. Very near Dotonbori, everything is walking distance. Breakfast was great, lots of options to choose from. It was nice that they would change some of the viands daily, but there were the usual constants that we liked. We appreciated the free drinks 24 hours of the day as well, plus the snacks that were unlimited all day. They also allowed you to bring food from outside and eat at the dining area, perfect when my kids wanted a late snack from McDonald's. Staff were very kind, check in and check out was very easy. They allowed us to do late checkout on one of our rooms for a small fee. Lots of stuff to do nearby, there's a Family Mart right around the corner, a McDonald's that's open at 5AM, and a grocery nearby. Lots of ramen places and yakitori and takoyaki places open late very near the hotel. Train stations are also quite near as well. The free toiletries that you could pick up in the lobby were so helpful as well, most of the things that you would need were there already. Room was spacious, bathroom and toilet were great, they were separate, so that saved a lot of time, when you're rushing in the morning. It met our expectation, most hotels in Japan don't really have much space, but this one did. I think this will always be our go-to hotel whenever we go to Osaka.

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Great location - you're only steps away from the Dotonbori bridge and all of the shopping and tourist attractions. Staff were friendly, proactive and attentive. The lobby has a free dispensers for soda, coffee and matcha, along with snacks which was a great touch.

Very limited space, which we expected, however the hotel could make better use of storage to optimize the space. For example, there was only one small hook to hang our things, which isn't enough since there was no closet in the room. Second, the air conditioning quality was a bit weak which is tough during the hot and humid season.

Karaksa Hotel Osaka Namba was the perfect choice for our stay in Osaka! The location couldn't have been better - just steps away from Dotonbori and surrounded by countless amazing places to eat as soon as you step outside of the hotel. Our family of 5 stayed comfortably in connecting rooms that were clean and well maintained. We also really appreciated the amenities and the free beverages and snacks available in the lobby - a nice touch after a long day of exploring. Highly recommend for families looking for convenience, comfort, and great value in the heart of Osaka!

I absolutely loved the hotel. It’s not very big and not very fancy, but lots of positives . It’s so central to lots of food and shopping. The train station is a seven minute walk. All the staff were very friendly and so helpful. One of the front desk staff took a lot of time in helping me figure out how to get to the island of Nijigen no Mori (Godzilla and Naruto theme park location) from the hotel. The breakfast options were great, various western and Japanese items. They had a soda fountain and snacks located in the common area, all complementary. Of all the hotels I stayed at in Japan (and I stayed at some higher end ones), this was my favorite. Thank you to all of the staff for making our stay so enjoyable.

The breakfast was really good with lots of options that's rare to come by at other hotel breakfasts. They offer complimentary drinks throughout the day, and other amenities are also freely available to choose from by the reception. The location is also quite central and the rooms were comfortable.

The aircondition was a bit hard to use and adjust. The check-in process was unnecessarily complicated and took a long time because we had to keep explaining the same information to the reception staff several times (in english and japanese). We also had to pay an extra fee in order to check in a little bit earlier as we had small kids with us during our stay, despite having specified that we wished to check in as soon as possible when prompted to do so when booking the rooms. I travel a lot, but it's my first time being charged for early check-in, when the room is already available anyway. This was the biggest drawback, and not a good first impression to start off with on an otherwise comfortable stay.

Well located, close to the main attractions and subway stations. local restaurants close by. shopping areas not too far away. convenience stores just down the street. Lobby area is well kept with water dispensers placed on several different floor for easy access. welcome snacks and drinks/sodas were a nice quality of life addition. employees are always so welcoming and warm. the washroom has a waterfall wash head option, very relaxing. sleeping clothes were nice and comfy along with high quality home slippers

there were no negative experiences from this hotel. i'd stay and recommend this place to all and everyone. don't hesitate to book this place, you won't regret it

It is close to the famous shopping streets. There are a lot of choices of restaurants in the area. And the hotel is well equipped.

We went there by railway. It took 15mins walk from the train platform to the hotel. On the way, some streets are narrow meaning it is a bit difficult to walk with your luggage.