The breakfast is super. The rooms are clean and very functional. We've stayed here many times before plane flights. A really nice hotel.

No convenient way to get to the hotel from the airport. We usually take the Elizabeth Line to Heathrow and then catch a taxi to the hotel, which isn't far but it costs quite a bit in cab fare for the distance you travel. Coming back, it's easier to catch the bus but the bus still costs something like 10 pounds per rider for a pretty short ride distance-wise. Adding the transport to/from costs to the hotel rate ends up costing a fair amount.

Great for an overnight airport stay. Clean, comfortable and well-equipped with friendly, helpful staff. Access to the Heathrow Hotel Hoppa Bus and 24-hour reception.

It is a bit tricky to access on foot from some bus stops coming from Heathrow Bus Station (not the Hotel Hoppa), as you have to walk down Newport Road and navigate a few crossings to get there. This is not an issue if arriving by Hotel Hoppa or taxi, however.

Good size room and bed. Free baby crib provided. Good bathroom and shower. Refrigerator in room.

Restaurant added 12.5% service charge which I didn't notice until after I paid. Asked hotel to order a taxi, and they brought nice mercedes van which cost £33! Regular taxi from the airport only cost £16 so was expecting the same to return to airport.

Standard airport hotel.

I paid extra for half board which was a waste of time. The dinner menu has a small selection of things from the main menu ad the price is the same as if you don't pay for the package. We ended up eating from the main menu which brought chaos to their system so we had to wait 15 minutes for them to sort it out. Don't book the Hoppa bus to get to the airport a sit is more expensive and takes much longer than an Uber. No one there to help us with our luggage but it was an easy enough journey to our room. Breakfast was pretty good but the Bacon was like shoe leather.

the room was exceptionally spacious and clean. Also the sofa bed was located against the wall, making it the perfect sleeping space of our kids as we didn't need to use a bed rail or worry about the kids rolling off the bed. Loved it

i was shocked to learn it cost £55 in a taxi to get to the airport, which is a stones throw away from the hotel and a short drive. they have a shuttle service available but that is not always suitable for a family of 4 with 4 large suitcases, 3 small suitcases and a buggy, along with 2 tired kids early in the morning. Plus the shuttle takes 40 mins to reach terminal 5 due to all the stops. taxi takes 5 mins. This is of course not the hotels fault, but worth knowing to factor into your cost.

The set shuttle time is really helpful to know for getting to the airport. The location is great if you need an easy place near Heathrow. The bar/restaurant is a plus if you're hungry or thirsty.

I didn't realize the shuttle from airport is only once every hour, and a good 30 minutes each way given the other drop offs. I wasn't in a rush, so it wasn't a problem. But, travelers should be sure to look at the schedule for the specific hotel shuttle to manage your time / expectations. And, plan your timing for your departure from hotel (since it's once an hour) to be sure you're not too rushed to catch your flight.

stayed here for one night before an early morning flight. It's quite close to the airport, but know which terminal you're arriving/departing. In hindsight we probably could have booked somewhere even closer to our actual arriving or departing terminal but that's on us, not the hotel. - we got here in the evening in an Uber (can't really walk to it) There are buses but we didn't bother with them. - check-in/out was quick and smooth. - friendly and polite staff at reception. - our family room was fine. A double plus sofa beds. Not fancy, but functional. If you just want to go straight to bed and sleep, this is absolutely it. - our flight out was early so we didn't get to have breakfast. But I'm sure it would've been decent.

Nothing really.

Due to an early morning flight I needed a hotel room close to LHR the night before. Holiday Inn was perfect. Comfortable, well equipped and immaculately clean rooms with great facilities that exceeded my expectations. Staff were incredibly friendly and helpful, great restaurant and bar, (although I opted for Room Service which was promptly and cheerfully delivered by Lynford) and most importantly a great nights sleep in a comfortable bed!! The terminal transfer bus picks up outside every half hour or so, (no need to book). Check In and Check Out were a breeze and all in all Holiday Inn was perfect at a great price.

Everything suited me really well.

This was a fantastic property for us - we were delayed in our travels and we were able to book this hotel easily and quickly for our family. The location is close to the airport and was within our reimbursement amount from the airline. We were extremely impressed by the inside restaurant. The food was delicious and the service was prompt and friendly - they even stayed open late for us weary travelers. The hotel does not have a shuttle but you can book a place on a shuttle service or use a telephone at the front desk to instantly connect with a livery service. We wound up using Uber as the hours we were traveling were outside of the shuttle service recommended by the hotel. We were definitely stay again if the need should arise. Lovely place and super friendly staff.

The staff at reception and breakfast room were incredibly nice, friendly, helpful and nothing was too much. We were really satisfied! Partly because of this, it was an unforgettable holiday.

The cleaning of the rooms could be better, We always left the (bath) room tidy so that the cleaners could easily remove the dust, but there was not proper cleaning. broken coat hangers, no soap. We were with 3 people and always got towels for 2 people, a sofa bed which was broken was not noticed even after we removed the duvet and sheets. As a result, you did have to ask the reception for help every night That's a shame, because of this our son had little sleep. Otherwise very satisfied, great view of Heathrow Airport from the 5th floor!