The first room I got had a small window that cannot be opened. I am claustrophobic . So I changed room. The new room on the 5th floor was great with a view of the roofs of the city. I really loved that. Actually it was a family room, with 2 beds. Bathroom was nice as well. Wish I had been able to stay longer. The staff is fantastic. The place is close to everything. It has a restaurant downstairs. There is a supermarket nearby, Carrefour, and other grocery stores, clothing stores, a laundromat. The train and bus station is across the street. (As far as a laundromat, use the one on Place des Basques. It's only 5 euros.)

Good location and quiet despite directly at the train station and streets (our room was on the side of the building). Comfortable bed, fresh air, good size of the room and everything was clean, the staff were very friendly and welcoming.

We didn’t like the breakfast very much. Almost only packaged stuff or from machines (Daft, water, coffee) and not much fresh or particularly healthy food. Also no French/Basque specialities as far as we could see. It didn’t fit to the overall very charming hotel.

The features of the building were beautiful. The location was perfect if arrive by train or by coach. The hotel is just across from the old town which was excellent. The Fete de Bayonne was just starting and this hotel would have been prime location for it, unfortunately we were the leaving on the day it started. Excellent A/C in the room which was very modern.

Unfortunately for us we arrive quite early and the late check in time was frustrating however we did leave our bags to explore.

Modern good size rooms with comfy beds and plush towels. 24hr reception. Reasonable continental bfast 12€-plenty of cafes within 100m. Good email/msg communications.

Nothing to help drying out wet clothes. Shower gels are those in a small paper sachet. No hairdryer. Noisy as its on a main road junction and curtains are not black out. Limited (5/6) bike (velo) storage.

Staff were very friendly and accommodating. The bed was very comfortable and the AC was very good. My room and bathroom were spotless and the hallways were very clean also. Literally across the street from the train station and a very easy and convenient walk to many restaurants, bakeries and the market. And there is an elevator!!

The room was very stylish and clean, with plenty of space and a very comfortable bed. The staff were very helpful and cheerful. The breakfast was amazing!

The only slight negative was that the curtains could have been thicker and/or lined in order to exclude more light from the street outside (our room faced the road junction by the station) However, it was quiet enough, and wouldn't stop us staying here again!

The room was clean and perfectly nice. The location is great - right by the train station, easy to walk to the center of Bayonne, and easy to take the bus to Biarritz. The staff stored my bags after check-out, and they were nice enough to store them for a few hours again when I passed through town a couple weeks later.

The room was very small and more bare than the pictures. It would be nice to have a little fridge and some glasses.

The room was clean, comfortable, and had everything I needed. After more than 24 hours of travel and a late arriving train, I was so grateful for the close location to the train station and the ease of checking in, even around 23:00. I was able to leave my bag while exploring Bayonne the next day before my train to Saint-Jean-Pied-de-Port.

Nothing

Every thing was perfect! The beautiful antique building and the amazing antique elevator. Big windows. Beautiful view to the city. Friendly and helpful staff. Great situation in front of the train station. Within walking distance to coffee shops and restaurants. They also offer a breakfast for extra charge. Very good value for money. Highly recommended for a stay in Bayonne!

A lovely traditional style of hotel with a pleasant character and exceptionally well located as a travel rest stop due to its proximity to both the SNCF and Regional Bus services. The staff were very welcoming and friendly. The room was well appointed and comfortable. Fabulous working antique fridge in the Dining/Breakfast room 😍