Great size room and bathroom. Kitchenette had everything required. Location was perfect, just up the road from the main beach.

All rooms have a sofa bed instead of a double bed, this is not very comfortable at all and impossible to make as a double. Apartment had a funny smell which we couldn't get rid of.

Everything! We went with these apartments based on the reviews and we were not disappointed. The staff were so friendly, the rooms were perfect for a family and the location was ideal with a 5 min walk to the beach. Also included is a 1 hour session each day for the family in the private sauna/steam room. Even the underground parking was ideal at a very reasonable 12€ per day. We will definitely be back.

One small grumble was the correspondence, the email received for online check-in prior to arriving had no working links in it. I tried to check-in via the website but when I entered my email and received the code, I entered the code and nothing happened, it just kept looping to enter email and receive a new code. I tried this 4 times before I gave up. As I said, just a small grumble and something they should look at sorting out.

I arrived early and was delighted to find my room ready. Audrey is the perfect receptionist. Friendly and efficient in French and English. The apartment was spotlessly clean and had everything I needed for a fantastic week. The location was excellent. Food shops, sea and restaurants all within a few moments walk. I would definitely stay again.

Only thing that would have made my stay even better would have been a balcony. Oh and if the people in the room above me hadn't been dragging furniture (on wooden floors) until 2 a.m on a couple of nights. I know, people are on holiday and not suggesting what time they go to bed but please consider people below you? So I would book a top floor next time ;-)

We loved the location, the space was very clean and beds beyond comfortable.

Lack of toiletries for our entire staying. We received one small shower gel for 3 persons, 4 days and when we requested more, the answer at the reception was that they cannot allocate more per room, quite dissapointing. Also, check în process îs way too Complicated, I received several emails, filled in the data via an webform and when got there, we did not receive the Code to enter the building, nor the instructions and we stayed roughly 15 minute for somebody to answer the iPhone written on the entry door.

The location was perfect for local shops and the centre and the beach.

The settee in the living area was uncomfortable to sit on during the evening. There were no instructions for the microwave oven and I couldn’t really reach it to use it.

Kids friendly and disabled children friendly Near the beach and supermarkets, bakery, This apparthotel Worth any pence I have paid , public transport is about a minute walk

Nothing ,everything was excellent for me and my children,my autistic son felt like home , definitely I will back again ,stuff was excellent Thank you so much !

Our stay was very pleasant. We like everything: the studio (the bed, the kitchen, the bath, the cleanliness, the quietness). The staff was very polite, the location is great as well. Plenty of shops, supermarkets, restaurants in very close distance, the beach is very close too.

I highly recommend this accommodation for its central location in Biarritz. We are a family of 6 and spent 4 nights here. The room was really clean, well equipped and the staff couldn't have been nicer in helping us with any queries. For a short break, it was perfect.

One small point is to upgrade the sofa beds - they were fine for our 4 teenagers but if possible, look into upgrading them.

Very helpful staff. Excellent location. Nice appartment. The check-in time for us was 17:00, but our plane arrived in the morning. The staff made the apartment ready for us by 14:00, which was very helpful.

20th century internet speed. On one occasion (28 Aug, about 19:20), the code for the door (not the Victoria side, but the one going to Rue de la Bergerie) was working - "marche pas" as the lady put it, who luckily happened to be there and let us in. It was working fine next evening and for the rest of our stay. But those were minor things, really.

The location was perfect. The apartment had everything we needed and was really clean .The beds were very comfortable.Staff were lovely and very helpful too.

There was nothing we didn't like