The reception staff were amazing, speak perfect English and are very helpful. They gave us extra pillows for our room and they even booked tables at restaurants for us. The rooms are clean and comfortable, they are tight but it is a budget hotel. The breakfast is nice, no hot food but plenty for a continental breakfast

There was groups outside the hotel which we read about before going and they can be intimidating but to be fair they never bothered us.

The position was good as it’s near the bus station - I came by bus. It was clean and simple.

There was quite a bit of noise outside on the street late into the night and again at daylight. It was Saturday night, but having an open window (this was the way the unit was presented to me) exacerbated the problem.

Perfect location and offered a nice and simple stay right next to where we arrived and departed by train and the car hire company. The rooms were so soundproof - there was alot of noise on the street at night and the closed windows removed it completely.

Out of hotels control - but quite a few people hanging around out the front door of the hotel. It would be great if they had family rooms or interconnected doors for families

Very comfortable bed and well-designed floor space. Housekeeping was very helpful and pleasant . The front desk was friendly and accommodating.

The very loud group of locals who seemed to congregate directly below 3rd-floor window.

Everything meet Ibis Budget standarts: not more - not less. Room is small and compact, but clean, bed is comfortable, in general it is what you expect from Ibis Budget - good solution for 1 night stay after late arrival by train. It was warm enough in the room in spite of very cold night. Hotel located just in front of the train station, but the neighborhood looks safe and calm.

The washbasin is located directly in the room (toilet and shower are in a separate room) - a bit strange solution, but ok for 1 night stay.

Always a great stay for catching the train or picking up a hire car. There's a lift which is important for me and friendly staff willing to assist. Very clean and the beds are comfortable.

Love that it's next to the station for a late train arrival from Paris and pick up of a rental car next morning. My elderly friends had a room with a huge wet room/bathroom which they appreciated and they said their bed was so comfortable that they had a beautiful sleep. Mine was the same.

Nothing

Opposite the entrance to Caen SNCF, so a convenient location for me to catch an early morning train to Dieppe. A tram stop is alongside the hotel, connecting the hotel to the centre of town. Nice room, comfy bed, good shower (although it took a while for the hot water to arrive at mine on the top floor). Wi-fi worked.

Very helpful staff, my daughter speaks french but i dont and the staff were happy to speak to us in both languages. They helped with the wifi and leant us an extra phone charger. The hotel was very quiet.

I have nothing to complain about 😊

Always clean with a comfortable bed. Convenient to restaurants after s short walk through the railway underpass.

Nothing