Breakfast buffet was very good with lots of options and quality food. Staff were pleasant. Parking option was nice but limited on number of spaces, so reservation is definitely needed. Front desk staff was lovely, spoke very good English and wanted to make sure you were happy.

Shower. The "wall" for the shower was so short that if you placed shower head in top position, water sprayed out onto room. Need longer wall, curtain - something. If planning trip to Normandy beaches, the majority would have been closer if staying in Bayeaux, unless you only want to see Canadian or British beaches/cemeteries. For bar area, carry some type of snacks to go with alcohol sold onsite. Location wasn't near walking area to local shops, etc., so we definitely needed a car!

The location is easy to find and with private parking it is best for those travelling in a car. Location is well served with cafe, supermarket and restaurants nearby.

The wifi wasn't working during check-in and the night shift staff couldn't get it resolved - all he said was "I don't know" and left me hanging without wifi access. The staff the next morning gave us access to the private wifi network.

Arrived early and left my luggage, no offer to get my room ready early as the previous Best Western plus did. I did return early to drop off some shopping and the lady at reception was very accommodating. On my return to check in it was nice to find my bags and shopping had been put in my room. The room had an art deco feel, the bed was massive and comfy. AC and WiFi both worked well. Located very close to the shops and a very pretty park.

The location on a pedestrian only section of the city was great and quiet. Within walking distance of all the sites. The staff was friendly and welcoming. Aruelia (sorry I know I spelled that wrong) she checked us in and provided great siteseeing and dining suggestions. Was grateful our room was ready early. Breakfast was good, plenty of options.

No outdoor space, but unless there is access to a rooftop it would be difficult to maintain space on a pedestrian walkway.

Everything was simply perfect. Starting from the reservation way before we arrived I contacted the hotel to ask about parking and they supplied exact and very easy explanation to get to the hotel parking which they reserved a spot for me (highly convenient). The staff at the reception were very informative and pleasant. They were eager to give us explanations about what there is to do in the city and also where to go eat (we didn't book breakfast at the hotel). The hotel is located right in the center but yet at a very quiet spot and within walking distance from every touristic site. The rooms were very comfortable and clean. Overall perfect stay, too bad we could stay for only one night. Definitely coming back :)

Location right in the centre of Caen, staff very welcoming and helpful, clean and comfortable bed. Nice lounge area and bar for relaxation after a day out.

Bathroom and shower dated. Shower sprayed all over floor.

The location is very good, in a quiet area close to shopping and all the points of interest. The room very clean and the staff very friendly and knowledgeable regarding tourist attractions in the area. They do not have parking at the hotel, but the underground public parking is nearby and spacious.

There was nothing to disappoint at this hotel.

Super welcoming, friendly, and helpful staff. Comfortable bed. Has A/C.

Hard to find at first. The “valet” is actually a self-park situation in an attached parking garage and it is very tight unless you have a super small car.

Ladies from reception were absolutely great! They told us all the nice places to go for dinner and sightseeing around Normandy. Location couldn’t be more perfect! Definitely we recommend this hotel!

All the staff members are extremely kind and diligent. The breakfast is varied and all the food offered for that meal is of a high quality. The lady in charge of the breakfast is extraordinary helpful and friendly, as well as very clever. The room was very quiet and comfortable, so that every night during my stay there I had a good rest. This fact together with the excellency of the hotel in general made my stay in Caen more pleasant and profitable.

In the shower cabin there is no shelf to place the shampoo and conditioner flasks while taking a shower. That causes one to have to put them on the floor. I told the receptionist that the shower gel flask had run out of gel. Notwithstanding that, it was not filled up and therefore on the following day it was still empty.