The staff was super pleasant and helpful. The room was small but clean. The location was okay, however, there was an electric bike stop right in front of the entrance so it took me 7 minutes to city downtown for a really low price. The bus stop and train station are close, 10 minutes walk. Also, we got a small present when checking in since it was the Olympics in Lille - a nice gesture from the hotel!

For that money, I would expect an AC in the room. It was quite hot during the day and night so we opened a window and in 1 hour had 20 mosquitos in the room. Interesting experience. Having at least some "storage" capacity would be nice since there was limited space to leave luggage and not have to jump over it every time I moved around the room.

The location was great. The hotel staff were very helpful and friendly even going above and beyond to help us when we left an iPad behind and only realised when we arrived back in Paris. Justine in Reception found it and then arranged for it to be posted back to us. That was exceptional customer service and we were so grateful for this kindness. It topped off what has been a wonderful experience at Paris 24. We also thought the breakfast was good. If you are looking for a no frills stay in a well located clean and friendly hotel then this hotel is for you.

Our stay was exactly as hoped for.

lovely breakfast with a wide variation, great location for reaching the central area but not being within the bustle of visitors, comfortable bed and pillows. water temperatures were consistent and appreciated that the tap water was drinkable.

the cleaning schedule was inconsitent making it difficult to know if our room would be cleaned or if we would not be in the room during cleaning. a small fridge might be a nice addition to be able to store cold drinks but was not a must for either of us.

The hotel was very clean and well-maintained. It is located in a good, quiet and safe neighborhood, making it an ideal choice for travelers. Only a 10-minute walk from the Lille Europe station, and a 20-minute to Lille Flandres. Highly recommended for a comfortable budget stay.

Great location with a secure car park. 15min walk to centre which has alot to offer.

Only thing I didn't like was the booking process as they took guarantee money from my bank straight away from my booking, then when I arrived I had to pay in full again and then had to wait over 24hrs till my guarantee money was reimburse to me, as I had been traveling around Europe and stayed in plenty of hotels this was my first experience of this, could be stressful if you are on a budget.

Staff were super friendly and helpful. We travlled as a large group, with people arriving late and complications in finding one of our party. Staff really helped out with this and were did everything they could to make it a great trip for all. Rooms were comofrtable, a good size and bathrooms worked very well. Hotel has a small and well-stocked lobby bar that's open fairly late. All the staff spoke excellent English. Although it's not right in the centre of Lille, it's a pleasant 10-15 walk away from most of what you need - nice park right beside you too. Looked at a few places in Lille and this was a really good value option.

Quick and easy check-in process. Very helpful and respectful staff members. Free parking available to guests. A possibility to create a copy of the room card for my roommate. Great price for the quality. Nice hotel bar ;)

The location was not close to the city centre, but it was close to the Lille Grand Palais, where I spent most of my time anyway.

Close to Lille Grand Palais - 15 min walk. Comfy bed and friendly staff. Parking is safe and secure and free and plenty. Lift is very useful as well as having stairs. Extra pillows in rooms which was great.

Shower was really weird with only 3 holes that sprayed like a mist and no main light in the room just small lights.

We have used Kyriad chain of hotels before and they are honest value for money. This one was just round the corner from the station so quick bag drop and of into town. This was a short walk almost straight back past the station . Not far . Breakfast room etc all very normal. Quality good buffet style. Comfortable but no waste of space in the rooms. Good value, nice and quiet , got a good kip.

All good. (better beer but that's not new )

We used the hotel as it was close to Eurostar terminal and only spent night and left early in morning. The young man on the desk on Oct 4th was very friendly and helpful. He answered many questions as to place to eat and directions.

Upon leaving with our rental car we rubbed into post upon leaving car park and damaged car door.