The hotel is very central, next to the Lille Flandres train station. Friendly staff, nice hotel bar.

The room could use some renovation. The window didn't open anymore, the bathroom has seen better times, although everything was still functional.

To a certain extent the location is good - close to Gare Lille Flandres and reasonably close to Lille Europe and intercity bus services. Not too far (12-15 minutes walking from downtown). A bit far from places such as the Citadel or the University - bus stations are not very close. The vicinity gets dirty in the evenings and morning and some shady characters are around. The hotel itself is clean, my room was decently sized, all services very convenient, internet runs great, they have a restaurant and non-stop bar services and the stuff is very good, friendly and helpful. Overall good value for the money.

The breakfast is good but very, very repetitive. I stayed for 5 days including both weekend days and nothing ever changed.

Good location, staff were helpful and friendly. Mini fridge was a plus. Bed was comfy, duvet and pillows very nice.

Rooms are functional, though a bit dated. Coffee sachets were horrible, no milk available either. Hotel didn't have single use plastic bottles in the mini fridge which was a plus, however they provided cardboard cups for the coffee. Why not have actual mugs that can be washed?? Bed was comfy but creaky, if 2 people were sharing it would be noisy when one person moved.

The hotel is conveniently located for the train station (Flandres). Breakfast was nice offering a good range. Staff was friendly and helpful.

The location did mean a good 10 minute walk to any location in the centre. The airconditioning wasn’t working and the room got very hot. Apparently the AC hadn’t been turned on yet this year and the technicians needed to come in. Unfortunately it did make for an uncomfortable night. The sofa bed was less comfortable than at Novotel Gent.

We liked a lot: - the breakfast: very diverse, with a lot of options. Totally worth the pay! - the attention to waste: large bottles of shampoo, soap in the bathroom, towels changed only if on the floor, no plastic water bottles, the breakfas (jam) jars were large, with option to self-serve as much as needed, etc. - the position: we traveled by train so it was right next to train station Lille Flandres. Excellent location for us! - spacious room with fridge and coffee/tea makers - the toys, books and games in the lobby - the general atmosphere : very colorful, clean, friendly

We liked a bit less: - the bed matresses and pillows - not very comfy - the temperature in the room : it was too warm without possibility to chage temperature or open the window (it was beginning of May, rather chilly outside)

I like breakfasts, an environment for children, a close location from a train station and a center in general. The hotel's staff is friendly and professional.

I think there is a problem with the sewerage system, and there are problems with the flushing of a toilet. Probably, it's only in our room. For me, mattress was a bit soft, but this is individual, for some people it might be the best ever.

Comfortable beds and good size room for a small family. It is on a busy street so can get slightly noisy but at night this was reduced so we slept well. Staff friendly and spoke English. Didn't have breakfast so cannot comment. The room is a little tired and not new, but for 2 nights not a major problem. Location is ok, maybe next time would like to be more central but close to both stations which is what we wanted!

Good, clean spacious rooms, with pull out bed to toddler. The ground floor lobby space is very great and superb if you have a little toddler, who wants to play with the games available. Also the free water fountain in the lobby and fridge in room are excellent at minimising plastic wastage. Good little bar and breakfast.

Our room faced the flat roof to rear, although we did go for most affordable option. I think you had to fry/boil your own eggs, which seemed novel, first time I have encountered. Probably won’t be the last.

Hotel is very close to Lille Flandres station and easily walkable from Lille Europe station, so handy for Eurostar. Nice breakfast - the breads and freshly prepared fruit were particularly lovely. Whilst on the edge of the centre, the historic centre is easily walkable from the hotel.

Nothing of note.

The staff were lovely. The rooms were nice and clean. The beds comfortable and the hotel was very nice. This was a good option close to the two Lille train stations, for a very quick one night stop.

The walls seemed thin and it was generally very noisy from the other rooms around us. Not helped by being woken by people coming in to their rooms late at night.