Due to last minute changes in our plans we'd only arrive very late to our 3 night stay, so I asked if it was possible to cancel the first night. Although the reservation was not refundable, the owner was very understanding and willing to agree to our request. However, he also offered us an upgrade to the 101 apartment at a discount, which was a huge step up from the initial room + jacuzzi. We agreed to this upgrade and got to stay in an extremely comfortable, well equipped, cozy and tastefully designed 3-story apartment. It was an amazing experience as I had never seen any place like it: arcade games, PS5, big flat screens everywhere (including by the jacuzzi!), a pool table, a gym area, a sauna, and much more, all packed in 1 place, yet leaving enough space to relax and without feeling it's too much. The 3 levels are connected by a spiral stair going through layers of thick glass on each level - this by itself adds a lot of charisma. We were only a couple occupying this apartment, but it's definitely suited for groups of friends and families. Not only a great place, but great owners too whose priority is customer satisfaction. We will happily come back soon.

I woke in the morning thinking what a wonderful, comfortable sleep I had. The flat was spacious and had such excellent amenities. The flat was also conveniently close to shopping, restaurants, and the train station, which is where you can take the train to Paris and other major cities. This is what we did upon checkout, and Emma was kind enough to hold our bags so we didn't have to leave them in our car. As a fellow vacation rental host, these little gestures go a long way, and I will definitely be posting about AU 30 on my social and suggesting it as a place to stay to my followers/friends. Hopefully, I will be back one day.

It was perfect. There were no complaints. If you have a larger car, parking at the place may be a problem, but there's affordable street parking right on the street.

We were very happy with everything to do with AU30. The staff were incredibly helpful and friendly, from helping out with carrying bags to recommendations for meals in the city. The apartment was very clean and the beds were comfortable. The sauna was a great addition. Nothing to complain about!

There wasn't really anything we didn't like however, be aware that the apartment is on the second floor and there is no lift so you need to be mobile enough to take on the stairs (The staff helped with bags though). Although the apartment has two ensuite bathrooms, there is only one WC if this is a concern for people.

Perfectly situated apartment to explore the city. We visited in February during a particularly cold few days so the private sauna and Jacuzzi were an absolute godsend. Spacious apartment, spotlessly clean and next door to a lovely café /restaurant where we dribbled and drouled our way through a delicious lunch on our first day in Lillie. The staff were delightful, especially the owner who checked in with us each day via messenger to ensure we had everything we needed. The owner lives on site and so on hand to respond to any needs. She is delightful and speaks perfect English. I would unreservedly and wholeheartedly recommend this apartment to family and friends. We very much look forward to returning in the warmer months.

We loved all of it.

The staff were super friendly and helpful. I was taken to my room and shown how everything worked when I arrived. The apartment is huge and super clean. Not a spot anywhere. The sauna was lovely and the shower was big. The TV was the largest I've seen in an apartment! I really enjoyed my stay and would definitely recommend it to anyone visiting Lille. I went to a concert at the the Zenith and it was so close I could go without a coat and not worry about getting cold on the way home.

My only complaint is that check in was at 5pm so if you are staying for just one night then you don't have as much time to enjoy the facilities. It also meant I was wandering around a bit before I could check in. But this was all clear at the booking stage and it wouldn't put me off booking again.

From the moment I booked the staff at AU30 were exceptional. I booked a night stay for my partners 30th Birthday, the staff were attentive, kind and friendly. All staff went above and beyond to ensure we had a comfortable and enjoyable stay. I have not one single thing I would change in regards to our stay or the staff. The room was spotless, the bed comfortable and the jacuzzi was crystal clear. Thank you to all staff at AU30. We had an amazing stay and would stay again without hesitation. The location was perfect, 15 minutes walk into the centre to the Christmas market and all restaurants. Everything was local and a 13 minutes walk into walk from the Eurostar station. Thank you for a lovely stay.

Nothing

We loved our stay in this fun apartment, so much so that we cancelled our plans for the day so we could have more time to enjoy the amenities. Huge spa bath, wonderful sauna room, lovely deck, spacious rooms and the Pac-Man arcade game was a hit with adults and teens alike!

It is a walk up apartment so not well suited to anyone with mobility issues. It would have been ideal if there was a blind that could be pulled down over the glass wall so the bath can be used in privacy.

We wanted somewhere that was a short distance from the Eurostar station and this was only a 10 minute walk. The room was nice and the beds were comfortable. Tea/coffee maker in the room and also a minibar with a complimentary sandwich!

Would have preferred a check-in time earlier than 17:00, although we were aware of this when we booked it. There was a double spa bath but it took a very long time to fill it to the required level as the water flow from the tap was very slow. There was free gaming machine in the room but nothing would activate the "Continue" button. I would have mentioned this to them but we were only staying one night and were away very early the next day.

Excellent apartment, spotlessly clean and very comfortable. Reception not always manned but the staff we did speak to were very helpful and spoke good English - which was a relief! Loved the sauna and jacuzzi and the welcome sandwich in the fridge was very much appreciated!

Bedrooms didn't have wardrobes, drawers or any proper space to hang up clothes but we made do. Also just having one toilet between the four of us was a slight issue - only because we're used to having more - but it was very convenient having showers in the rooms.

Au 30 exceeded expectations. It is exceptionally clean, comfortable and well equipped, with many thoughtful touches. The staff are wonderfully friendly and helpful. The private spa and sauna, and the full size retro arcade machine and the terrace made the apartment uniquely special, and the location is perfect..You can walk anywhere in central Lille or the Old Town, within 10-20 minutes.