Hotel is extremely well situated, about a 10 - 15 minute easy walk from the Eurostar terminal. I chose it for its close proximity to everything that was going on during the Grande Braderie - perfect! The staff are super friendly and very helpful. The breakfast buffet is one of the best I've had. A wonderful selection of fresh, quality items and a great way to fill up ahead of a day at the Grande Braderie. The room was very clean and well-maintained, if a little dated decor wise and pretty basic. The shower room is a bit of a squeeze, but none of this detracted from what was an excellent stay. I will be rebooking for next September. Thank you for your hospitality.

As mentioned, the shower room was a tight space, but was good enough considering the available space

The staff are very helpful and proactive. Will always reach out to ask if we needed anything in particular. In addition to that, there was one staff who I feel particularly indebted to. We were facing problems trying to get a train ticket from Lille Flandres station to CDG airport. The staff at both train stations were rude and not helpful at all! Kicking us from one train station to another with my aging mom who couldn’t walk far. Thankfully the staff working at the reception on 29th June 2024 (Saturday morning) helped us to purchase our train tickets online using the hotel’s computer. Otherwise, we would have missed our flight back. My deepest appreciation to all the staff who work at this hotel and made us feel welcomed.

The room is a bit small but all good

Albeit small the room felt very cozy. My room was situated at the back of the hotel, far away from the not-so-busy street. Both the toilet room and the shower are small but clean. The shower gives a powerful jet and the water heats up quickly. There is a large flat screen. Also a small desk, and cozy lighting. Air conditioning although it did not appear to function properly. I called someone from the hotel, but the air conditioning didn't work. This could also be me. Nice breakfast room with copious breakfast. The hotel is within walking distance of the old city, but also of Lille Europe and Lille Flandres stations. The latter is closest to the hotel. Free maps are available in the lobby. You need your room's keycard in the lift to access the floors. Very good.

Repairs and maintenance need to be done so I am not going to make an issue about it but on the outside where my room was situated was a huge metal rack. I stayed for the weekend so I didn't take notice. On Monday morning though, at a little over 7:00 am they started working outside. The hammering sounds of metal on metal were quite annoying.

TL;DR: Good value for money. Location (5/5) The hotel is in a good location close to the city centre and to the train stations. It is less than a 10-minute walk from Lille Flandres station and about 15 minutes from Lille Europe. An excellent hotel within walking distance of everything we wanted to visit or see over our stay. Room (4/5) The room was mostly good, though I found the bathroom a bit small. Overall, it’s got a cozy room that is comfortable for a budget stay. Service (5/5) The staff were extremely friendly. Additionally, there is water and coffee available at the bar 24/7 (there is no water bottles in the room) Breakfast / Food (5/5) Breakfast was included, and there was a good range available. It is fulfilling and keeps you energetic for city exploration. You can make your own teabags and boil your eggs for breakfast, which adds a personal touch to the experience. Ambience (5/5) It’s in a nice quiet area, and the reception and dining area look modern and clean. The bar area is very relaxing, and you can sit and chill for hours without being disturbed, with very reasonable tariffs.

While coffee and water are available in the dining area, having a coffee machine or water bottles in the room would be a nice addition.

The room was an exercise in space maximisation, using odd shapes to fit more in. The loo, washbasin was curtained off if required, so some privacy if two are sharing, the shower was great, water hot. Huge TV overlooking the bed. Don't bring a cat as there is little room to swing it but I'm a big bloke and the room worked for me. Breakfast selection reasonable with delicious fresh bread

Nothing, the shower attachment was a bit dodgy but I can't moan

The location is excellent and the service is very good. Specially thanks to Aline’s great help. I was in panic when I thought I lost my mobile phone when checking in. Thanks to god that Aline was there that moment. She immediately calmed me down and went to my room with me. Luckily she found it for me. She is really an angel and I don’t know how to express my gratitude. Your hotel is really blessed with someone like Aline working there! Thank you very much, Aline! Jing from Belgium

In the city centre- within walking distance of all main attractions, old town etc. Clean room, good size window in room onto street view, very quiet hotel. Staff were so welcoming and helpful, especially Aline who took the time to kindly recommended some great places to visit in Lille. Staff were always very warm with greeting me whenever I entered the hotel. I had an issue with my key card getting into the room and staff dealt with this as if it was no bother and quickly were able to set me up with another room. A generally lovely experience!

Price was quite expensive for the size of the room, a kettle and some tea bag’s in the room would have been a nice touch.

The staff was nice, helpful and understanding. I greatly appreciated that my room was promptly changed as soon as I pointed out the persistent nuisance of a loud TV in a neighbouring room. Breakfast was lovely, in terms of both food and ambience.

I didn't like that the rooms looking out onto the streets were surrounded by scaffolding, and that works were in progress next to the windows - that were consequently quite dirty.

Very handy hotel with perfect location. Very nice staff, and luggage storage possible. Rooms are very basic and quite dark, they could undergo some renovation. But everything was clean. Special mention for the breakfast (delicious!!!!), with a lot of choice, some good bread and coffee, and REAL orange juice, which is rare enough to be underlined. Congrats and keep it up!

rooms are a bit old, but all the rest was good, and in our room the bathroom was in good state.

Amazing staff 👏 and they help a lot. Always smiling and welcoming and maked me feel like home

The bathroom was very small. Mattress was slipped some times, so you need to fix it. Also, for good value addition, my advice is You needed to add shuttle service towards Euro lille to the hotel and only improve the menu of breakfast like mushrooms, but everything was great 😀