Location - walking distance to all sights. Rooms clean with tea making facilities. Rooms small but had everything needed for our stay . Staff friendly and helpful.Would stay again if they could sort out AC and open the top floor in the evening.

Rooms were very small which was fine but it meant there was nowhere for our group of five just to sit and have a drink/play cards/chat in the evening. The rooms themselves were unbearably hot despite being given a fan. No air conditioning. Breakfast fresh but limited and expensive compared with other cafes etc locally.

The staff were excellent, very friendly, spoke good English which was very helpful as my french was poor. Was very welcoming and explained where everything was. The room was very warm due to the time of year but we had a fan supplied in the room and they very kindly allowed us to have a second in the room which was a huge help. We was sad to leave due to feeling so happy there. Complimentary tea/coffee sachets supplied in the room and topped up daily along with a room freshen up and clean beds. Water station in reception to keep hydrated. We was leaving late but the staff kindly allowed us to leave our luggage behind reception at no cost which was secure. 100% would stay again and plan to in the near future.

Nothing the stay was excellent.

Hotel Chagnot is perfectly located across the square from the SNFC Flanders train station. The hotel is in the centre of town, very close to restaurants, a good supermarket, and attractions.Reception staff were friendly and helpful throughout. My room was clean and comfortable, although very small - suitable for a solo traveller. Two windows opened out onto the square. Although there are restaurants below, once the windows were closed, I didn't notice the noise.

I paid in full when I arrived. I wasn't told that an additional payment had been taken from my credit card on the same day - perhaps to ensure some payment in case of 'no shows'. I now have to wait for my bank to reimburse the money. There must be a better way!

The room had a wonderful view down over the square. It was quiet and clean and, while small, had everything I needed. I was delighted that it had a kettle so I could make tea. I was only there one night, but it was perfect for what I wanted. It's about as central as you can be, and right by Lille Flandres train station. It says it's accessible and it really is, no steps at all.

I didn't bother with breakfast as there are so many great breakfast options in Lille, The shower was up a step, and the bathroom was very small. There was only one chair, which was fine as I was alone, but might not be good for two.

If I were reviewing nothing more than the room, then this review might not be all that positive. Basic and OK, albeit with a somewhat depressing view to the rear of the building into a sort of large brick well. I’m not sure whether a room at the front would be better. At the very least the room was quiet at night. And it had everything we needed; at a very reasonable price. All this pales into insignificance in the light of breakfast, taken on the seventh floor terrace, with magnificent views across Lille-Flandres station and the surrounding squares. Added to which it was a good and simple breakfast, which we would probably have enjoyed regardless – even without the view. Staff, on both reception and at breakfast, were lovely. Worth noting that, in terms of transport, access to Lille-Flandres is a hop and a skip. Access to Lille-Europe, particularly on a hot afternoon – laden with luggage – is slightly more of a challenge. It’s not all that far, but the route is very exposed. Driving rain wouldn’t be much fun either! On the other hand there are buses, which might well be worth investigating.

Nothing

The room and bathroom were compact but clean and totally fine for us for a couple of days in this beautiful city. I asked for a quiet room as I'd read the street-facing ones could be a bit noisy. We were given one towards the back, which meant no view to speak of, but that's the compromise for a good night's sleep - and we slept very well as the bed and pillows were very comfortable too. The blackout curtains worked well, also. The staff were friendly and helpful, and the location was perfect for arriving by Eurostar and exploring Lille on foot. We didn't have breakfast there, but it looked decent, and the rooftop balcony gave a nice view. Overall, for the price, it was of good value. I would return and recommend. Thank you, Hotel Chagnot.

Small recommendation: The room doors could have soft closing mechanisms installed, as they tend to loudly bang shut, which can wake you up when other guests are leaving.

The hotel is a stone's throw from Lille main station but is not noisy and has fantastic views from the rooms and breakfast terrace. It is also an easy walk to the Eurostar station in one direction and the wonderful central square in the other. Communication with the staff was excellent at all times. The room was clean and comfortable and the breakfast good.

There were only highly processed cereals in the breakfast spread. It would have been good to have had oats or muesli and a bowl of fruit salad. Whole fruits were provided but they were difficult to cut up with the cutlery provided.

We had a lovely stay at Hotel Chagnot, perfectly located right in the heart of Lille. You honestly couldn’t ask for a more convenient spot – just steps away from the train station, shopping streets, and plenty of great cafés and restaurants. It made exploring the city an absolute breeze. The hotel itself is very clean and well-maintained, with everything you need for a comfortable stay. While the rooms are fairly basic, they’re functional, tidy, and just right if you’re looking for a no-fuss place to rest your head after a day of sightseeing. The service was genuinely warm and welcoming – the staff were friendly, helpful, and made us feel right at home from the moment we arrived. One of the unexpected highlights was the breakfast, served on the top floor with a panoramic view of the city. A truly lovely way to start the day – fresh pastries, good coffee, and a beautiful urban backdrop. If you’re after luxury, this might not be your spot – but if you value location, cleanliness, great service, and a beautiful breakfast setting, Hotel Chagnot is a fantastic choice.

Well located directly opposite Lille Flanders train station. A perfect base when passing through Lille, as we did, from the Eurostar at Lille Europe to the main rail network via Lille Flanders. The breakfast was really good and the view from the terrace is excellent (if you don't mind heights!). Would use this hotel again.

It's located directly opposite Lille Flanders Station, so it comes with all the noise, people, and usual hustle and bustle of a hotel near a station. Don't let this put you off, though; the rooms are clean, and it's perfect for an overnight stay.

Close to train station, friendly, helpful staff! Clean and secure

Was a bit warm but to be fair a fan was provided