The staff at Victoria were excellent and extremely helpful. I had a problem figuring out how to meet up with friends in a village one hour's drive north of Lyon. A car was unfeasible and the train the only way to go. They looked at the routes for me and we chose the most direct one for someone with luggage. I could not have done this without them. The hotel is brilliantly located for access to the square nearby with lots of restaurants and cafes. One of the main railway stations is also just up the road.

I didn't know this before my trip so this one is probably on me. However, it seems some Lyon hotels regard electric fans as air-conditioning. This was initially a concern but fine once I'd made it work for the room.

Clean and well-kept rooms. The staff is the real highlight of this hotel: always smiling, helpful, and ready to assist — a true added value that makes the stay much more pleasant.

The parking, in partnership with the train station, costs €20 per day. You can pay directly at the hotel, but not using it is at your own risk considering the area is not the best. Triple rooms are comfortable, but the smaller ones have a tiny bathroom, similar to that of a caravan. The breakfast area is very small, so you sometimes have to wait for someone to leave before you can serve yourself.

Hotel was exceptionally clean. Bed was very comfortable and a short walk to old Lyon . Staff was super friendly. Other reviews comments on the size of the rooms but truthfully for the price they are just excellent value. Not much smaller than anything I had in Paris for three times the price. Yes, the bathroom is small but it is quite functional and we didn't have a problem with its size at all. There is parking nearby for 20 euros per night or free parking on the street from 7:00 p.m. until 9:00 a.m. Parking in the area on the street after 9:00 a.m. is €60 per day.

All the receptionists were kind and welcoming. I want to give a special thanks to Abibou, who always had a sincere smile and was consistently kind, helpful, and welcoming, whether you arrived during the day or in the middle of the night while he was cleaning. The hotel was quiet, with no noise from outside or other rooms, and it was generally clean.

The shower could be improved by replacing the curtain with a shower cabin. The location was somewhat inconvenient, as accessing other streets was difficult due to the nearby highway and station. Additionally, there was an unpleasant smell, likely from the carpets, which could be improved by removing them for a fresher environment.

The room was small, perfectly adequate, just a little small. I loved the utter efficiency of the room - everything was there, the shower while very small, fit perfectly - the shower curtain didn't touch me - there was enough room! The breakfast offering was INCREDIBLE! Beautifully and efficiently set up, and then well-maintained by an attentive person who kept all offerings fresh and full, and cleared tables in a second to have room for the next guests. The desk personnel both morning and evening were kind, helpful and patient. We were made to feel welcome, as were all other guests. My compliments on an establishment well-run! Bien merci! Hanna Albert

Everything was excellent.

Very good location, near public transportation and center. Stuff very professional. And good breakfast also.

Everything was great. I have just one suggestion which is not related to a negative thing, but to better serve the clients. The eggs at breakfast are not boiled, and althought yes, there is an egg boiler just besides them, I think a simple note besides the eggs to inform the clients they should boil the eggs will help. I saw 3 persons in one morning crushing eggs as they thought are already boiled. :))

Perfectly located hotel. Few minutes walk to the Perrache train & bus station. From there lovely walk to the Bellecour place shopping and restaurants. Nice and varied breakfast. Reception team is very friendly and accommodating. Charming interior and design elements with the train station inspiration. Thank you for storing my luggage while I was walking The Chemin.

Note to management: please add the Air Conditioning!

This was my 2nd stay with them. Excellent location, easy to walk to the old town, city centre and main metro/tram/train station around the corner. Superb staff, they are really the best. Love the interior decor and the train theme. There is a small corner store that is open through the night at the end of the street which is very useful.

Bathrooms are very small, as is typical of France. Breakfast was ok but limited choices and does not vary from one day to the next, so it can get boring.

Greeted by beautiful staff member, Loris set the tone for a terrific evening. He gave us excellent info on getting around town and couldn’t be more helpful. The bed was super comfy and even though it was the tiniest bathroom ever, the room was great. Breakfast was nice with many choices. The coffee machine was ok

The egg cooker needed higher heat and the desk staff insisted on turning it down off the boil. Didn’t find the desk staff warm and pleasant like Loris the night before.

perfectly located, nice breakfast, very nice people at the reception. It is always open, a real hotel. I was at the fourth floor and it was quiet.

The rooms are very small, especially the shower-toilet combo and there is no air conditioning so the room may get very hot in the afternoon.