We booked this room last minute when our eurostar was cancelled and we needed two nights emergency accommodation. It was across the road from the Gare Du Nord so very convenient. Rooms were quiet and dark, beds were comfy and shower was great. Breakfast was also very good. We stayed over NYE and got complimentary champagne provided in the lobby and chocolates on check out. All in all we had a good stay.

Friendly,helpful staff. Room was found to be clean and quiet considering so close to the station and busy road outside. The size of the room about right for the city of Paris. A good range of products for breakfast, tasty and enjoyable. Location of the hotel just a five minute walk from the station Gare du Nord. Plenty of places to eat nearby to this hotel.

The location was super convenient to the metro and train. The staff was extremely friendly! We loved our adjoining rooms as a family of four giving us ample space and two bathrooms which is super helpful. The rooms were well stocked and clean. Our kids loved the ping pong table and foosball table in the lobby. My kids also liked the complimentary hot chocolate from the coffee machine. It was also very quiet despite being in a happening part of town. Lovely place!

We did not get the breakfast since the cost was quite high for a family of four and there was a pastry place close by where we could get something for everyone for the price of one person at the hotel.

Exceptionally friendly and professional staff in the reception. Helpful and solution minded. We felt extremely welcome and were greeted with free hot drinks and given the room early. Very nice bathroom products (Nexus), super comfortable beds and good quality pillows, convenient with a boiler in the room, a nice variety of quality teas, a mini fridge, windows that we could open, wood floors, security in the elevator, nice entrance with gas fire place and soccer match on, possibility to choose music. Good breakfast variety with good quality mini croissants and pain au chocolat, fruit and baguette, several cheeses, a variety of eggs, pancakes (2 types). I forgot something in the room, it was found and put in reception to be collected. I chose the location because it was close to Gare du Nord. It was easy to find.

This location is quite close to both Gard du Nord and Gare de L'est. This is convenient for train travel, but unfortunately this area does not feel safe in the evening. Poverty, mental illness and people living in the street is around you all the time. Nothing happened to us, but I did not feel safe to go out on my own late at night or early in the morning. The coffee machine uses milk powder instead of real milk.

Hotel was in an excellent location, just a two minute walk from Gare du Nord station meaning all areas of Paris are easily accessible. Charles de Gaulle airport is roughly 35 minutes by train at a cost of €11.45. Tourist areas such as Eiffel Tower, Notre Dame, Montemarte are a short distance using the metro at a cost of €2.10. Hotel itself is lovely with all the facilities you need and very clean. Staff are extremely friendly and helpful and the reception desk is monitored 24 hours. There are facilities for making tea and coffee in the room but barista style coffee is available to all guests all day in the lobby at no extra cost. Breakfast was lovely and available until 10:30am. Not very busy which was nice but excellent variety at breakfast with something for everyone. Small details such as free tea and coffee in the lobby, newspapers daily, free tea, coffee and water in the room heighten the experience. Overall, excellent stay. Would highly recommend this hotel for a stay in Paris.

The staff was exceptional. The staff that checked us in were fantastic. They were friendly and they offered us some great suggestions on off-the-beaten-path sites to see and where to eat. The Breakfast was fantastic. Loved that we could get coffee even tea and hot chocolate any time of day. Great Location close (walking distance) to Gare Du Nord and Gare l'Est train stations.

The first night there was something happening in the street that went on for almost half the night. Was a little worried it would happen for the rest of our stay but the next 2 nights that we stayed were pretty quiet.

Great facilities, Loved the downstairs space and garden area to look out on. Very clean. Fabulous breakfast. Coffee machine was a nice touch (just didn't realise we could use it).

The receptionist on duty when we arrived could have made more of an effort to meet me half way with the language, instead of trying to make me speak mainly French to him. As a result, I didn't realise some of the things were available such as the free coffee machine downstairs for guests. As is so often the case, not all of the light fittings were functioning in the room, though most were.

From our arrival to when we left , Alistair and all the reception staff included housekeeping, were friendly and very helpful. They met us with a bonjour and smile on every interaction. Hotel Hor Europe rooms are designed with features that maximise the space to accommodate luggage and movement around the bed. Our room and bathroom were fitted with modern fittings, and they were very clean and well maintained. The hotel is perfectly positioned to Gare de Nord and Gare de Est and metro lines. The hotel has a lift. Access to pharmacies, grocery stores, cafes, restaurants, and bakeries only meters away. Once you enter the doors, you find yourself in a quiet, comfortable foyer with areas to relax, including a pleasant outdoor garden area. Guests are invited to help them selfs to coffee in this area throughout the day. We would definitely recommend this delightful hotel.

no concerns

For us this location was ideal. Easy train/metro access in every direction. Hotel itself was nice too - very clean and the staff is incredibly friendly. I'd go back just for the staff. The family room however was not quite what we expected. We knew the two rooms were connected by a door, but it was one door on each side. Heavy doors that did not want to stay open and made moving around a bit difficult and clumsy.. Not bad, just a little uncomfortable. Another big bonus about this location was that right next door to the hotel is a grocery shop where you can grab something to drink and to eat when arriving from a long day out.

I use a mobility scooter and we arrived as a late check-in both things handled really well. The staff were so kind during our stay and we'll definitely come back and book again. We chose this hotel for the proximity to Gare du Nord for our departure day home to England. It was brilliant for that. Great soundproofed windows. Didn't hear any other guests. Two lifts - handy if one breaks down.

Only thing that proved a challenge is that because the hotel is on a main road there isn't a pull in for taxis. I'm unloaded from the back of the taxis on a ramp. So each time it caused a bit of a traffic jam behind us. Nothing the hotel can do about but worth noting if you're arriving by taxi with a wheelchair or a large amount of luggage to unload.