What I like most the STAFF! All of them! Nathalia such hospitable lovely lady! What a thoughtful lady! She accommodated us with whatever we asked for like “extra pillows” and things we didn’t even ask for like tips and recommendations on transportation and best cafes to enjoy a croissant in the area! Every day at all times no matter her workload she is as friendly and professional! The rest the staff has such a fun spirit, smiles and friendliness 😍 They definitely made our stay enjoyable! And oh the staff the CHEFs in the breakfast in the eating area were so nice and friendly too! Otherwise the room space, the toilets and the facilities in general are good enough and equals the money value! Again the warm STAFF made it all that good for me! ( Nathalia, Omar, Felicia, Iben, and others I couldn’t recall the names sadly) A huge plus the hotel’s place that’s really quite central 😉

Improvement maybe just make sure the AC are working. We didn’t need AC we opened the windows and it was cool fresh breeze. Maybe a very little bit loudy street but it’s manageable and I could sleep with a smile hearing Paris alive 😉

Great location to Gare de Nord ( especially if using the Eurostar) & the Metro. The room was smallish but the room we had with a balcony was wonderful!! This is not one of Paris’s best neighbourhoods but it is excellent for cafes, restaurants, supermarket, & the convenience of public transport to a lot of favourite tourist destinations. And to top it off the staff were a delight; welcoming, friendly; one staff member walked us into the Metro on our first morning to make sure we were going the right direction; how’s that for great service. And we loved the breakfasts with smiling helpful staff, nothing was a trouble. Highly recommendedrecommended

We loved it all.

It’s near all transport links and the main station for Eurostar. My son and I stayed before in July and came back as the service and hotel was so good.

The only thing that let our stay down this time and it’s a small thing overall. It was the poor quality mattresses on our single beds. They were like baby mattresses with no support and did not stay on the beds. When we stayed before we were in a family room and the mattresses were normal ones. It would be great if this one thing was improved.

I was travelling by car from southern Italy and was meeting my wife who was arriving by Eurostar from London, so I wanted a hotel close to Gare du Nord. I found an Indigo car park around a couple of corners although was advised by the reception staff that there was a much closer car park to the hotel. Our original room was on the 2nd floor however as we were heading for the lift, the female manager asked us if we would prefer a larger room in the ground floor to which we said ‘absolutely!’. We spent two nights and slept so well as there was NO noise whatsoever! Our thanks go to all the staff at the hotel 👏👏👏

Nothing

Fantastic location moments from the Gare du Nord. Sensible rooms. Comfortable beds. Good air con. Pleasant staff.

No safe in the room meant taking iPads to dinner. Why was there a weird disposable plastic sheet on the bed? If this is some temporary anti bed bug initiative I’ll excuse it but otherwise it’s horrendous ( and scratchy and sweaty). The sockets in the headboard didn’t seem to work. Great stylish black and white bathroom- but this meant the lack of cleaning behind the door was rather obvious.

Good location from gare du nord eurostar terminal. Close to metro stations, lots of restaurants nearby. Good buffet breakfast, good choice of food. A free water bottle top up machine in lobby. Reception area was clean & tidy, receptionists very friendly & welcoming. Lady in the breakfast room also friendly. Nice comfortable bed & good size room & bathroom.

Lift was only big enough for 2 people, no tea/coffee making facilities in room.

We use Ibis hotels regularly, because we know what to expect. This is the first time we stayed at the Ibis TGV, the reason being that it is just in front of the Gare du Nord. The rooms are always small in Paris, this one was quite small, but then again, it had everything we needed in terms of equipment. The hotel is newly refurbished, so it's clean, everything works well, plenty of plugs; thy changed our towels and cups every day, even though we did not ask for that specifically. The staff is excellent, very polite, friendly and helpful. Even though the hotel is on a main road, and there is plenty of traffic, the windows are double glazed and you cannot hear much of the hustle and bustle going down on the street - I am light sleeper, and always carry ear plugs with me, but I found the level of noise quite bearable. The price is higher here because of the location, but, of course, I find this absolutely normal. The hotel is very close to amazing pastry shops and restaurants, but also offers their own breakfast if you wish - plenty to choose from. Overall, great stay, just as I expected, would go back there.

The room was one of the smallest I ever had, just about 40 cm around the bed, and a tiny bathroom, but everything was clean and the bed was comfortable and big enough, and I am aware that space is very limited in Paris, so thin is not really a complaint, just stating a fact.

The size of the room was astounding for Paris- massive and comfortable. Massive bathroom and really very good and hot powerful shower. The beds were extremely comfortable, even the pull out one for the children. The whole place was very clean. It was a perfect stay. Staff were really great, helpful without being overbearing. I think this is the best place I have ever stayed in Paris. So close to the Eurostar, just 1 min walk. Supermarkets everywhere and metro easy and close. I will stay here again.

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Exceptionally nice and helpful staff at the reception area, both in the evening and on the night shift. Quick and easy access to my very early train. Simple but very clean room and bathroom. And a surprisingly copious and delicious looking breakfast that unfortunately I didn’t leave myself enough time to enjoy. I love that they start serving at 5:30 AM though!  Will definitely return as I have to make this same trip several times a year.

Honestly, nothing. I didn’t have the highest of expectations, and was pleasantly surprised at each turn.

Awesome receptionist who treated my daughter as very special. The room was very clean with nice bathroom and shower. The towels were changed and room tidied without us asking for it. Great choice for breakfast. Great location if you are using the Gare du Nord. The hotel has a taxi company they use, so it was very easy to book a taxi through reception.

The beds have plastic sheeting underneath which I found uncomfortable when I moved in the bed. It was relatively noisy due to the location near the train station and the area felt a little unsafe at night.