Generally our staying was very good.. But their lift didn't work properly at the first day. But they tried their best to fix this problem. In other day the lift was better, but I think the lift was too old and small comparing to the size of the hotel... The staff was very friendly. The location was perfect which U ban was in front of the hotel that made our transportation easy..

This review reflects the comments of myself and five family members. The hotel is located almost adjacent to one of the entry/exit points of Samariter Straße U-Bahn station on Frankfurter Allee - ideal for us as we used public transport a great deal. Booking in was straightforward and the rooms were clean, well serviced, the beds comfortable, bathrooms working as intended and staff always helpful and pleasent. Breakfast provided enough variety to fill you up for the day and the coffee machine produced reasonable quality drinks. We breakfasted from 9.00am which ensured we missed the busiest time. Outside the hotel there are nearby spati's (open all hours) and a Netto supermarket, DM personal care shop, and a range of cafes, bakers, etc. and there are simply lots of restaurants and bars in the area. We didn't encounter any noise in the hotel which was good in busy periods and the evenings. Overall, the hotel delivered what we wanted in the Friedrichshain district.

No rooms have kettles (so I brought a travel one with me). I find this disappointing, accepting that you can purchase drinks in the reception area. I had rooms (during two stays) at the rear of the hotel - quieter and cooler (when the sun shines). Those who had rooms at the front (overlooking Franfurter Allee) found them noisier (when the window was open) and hotter. There are aircon controls in the rooms however, none of us found a way to make them operate... perhaps idiocy on our part! None of the above detracted from our overall good stay.

Loved the location. I also loved that you could do online check in, and that there wasn't a keycard but a pin for the room. There is also a vending machine in the lobby, in case you wanted to buy snacks during the night. Wi-Fi was also great and you didn't have to pay extra for good speeds! The hotel also has self checkout, you just have to leave the room by 12pm and that's it.

You had to double check if the doors are fully closed, since it doesn't close fully with a normal push. Some staff members spoke poor English.

I liked the location of the place, it is right next to U-bahn and about 5 minutes walk from S-bahn. It was super close to the plaza I needed to go to on a daily basis, which was one of the reasons I looked for a hotel in this area. I really liked the cleanliness of the place, they cleaned my room every day and it was super clean. For the price of the stay it was a rather good hotel. They also offered breakfast for 10 euros per day, but i did not use it so I cannot say much about it. The staff was super helpful, polite, and supportive. They even let me use the storage for a couple of days when I left for another city (free of charge). I would definitely recommend this hotel.

I like everything.

The staff were friendly and helpful, the room was spacious and cleaned every day. The hotel was right our side the subway station - very convenient. I did try the breakfast for one day and it was the usual intercontinental spread, with a variety of options.

I did wish that there was a mini fridge and an electric kettle in the room, but otherwise I was very satisfied.

Great value for money, the staff were helpful and lovely. The room, bathroom and sheets were clean. Especially loved how the windows blocked every bit of sound that came from the noisy streets.

The location wasn’t the best, we had to take several transportations since everything was closed due to strike. All in all didn’t feel safe in the area.

I didn't have breakfast at the property. The double room I had was large, very clean and cozy. The cleaning staff changed the towels and cleaned the room every single day. There a lot of places to eat and also an underground entrance right in front of the hotel.

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The location was extremely nice; right next to the metro exit and close to the clubs we wanted to go to. We also had a very nice and cozy room. The digital door lock is also a very nice addition to go around hassle-free of key cards. We overall really enjoyed our stay.

We had signed up for the program to not have the room be cleaned everyday in exchange for money donation to a charity and the personnel knocked by mistake for cleaning, but that was not truly an inconvinience.

Stayed here often over ten years and it remains a clean, practical base for some of our regular Berlin visits. Brilliant location.

Nothing because this kind of base suits us, if you want a bells and whistles service hotel you might not like this as nobody bothers you.

The room faced the rear of the hotel so there was no traffic noise. The location of the hotel was great for me as it was walking distance from my relations in Berlin. I didn’t use the breakfast service.

The room was clean. The bed was comfortable. The shower was great. What’s not to like.