Location of the hotel is great - close to the city centre, and close to the train station. Souvenir shop at the entrance is lovely, a bit pricey, but with a great variety of gifts. Receptionists were really nice and helpful.

For the price we payed, 180eur per night - we didn't get much. Receptionist told us at the check in "everything in the mini bar is free", and in the mini bar there were only two beers. Not even water. We chose room cleaning every second day, not every day, and we were not satisfied with that. Not once was our floor vacuumed, let alone cleaned with water. Breakfast was really expensive, 25eur per person daily, so we didn't try it out. For our 10-days-stay, we could get much more elsewhere for 1800 euros, We choose this hotel because we were visiting Florence this spring, and were mesmerized by the same hotel there, but looks like they only share the same name.

Very nice location, clean! Very helpful and smiling employees. Special thanks to Fabian in reception he cared for our special note while booking. Unique from any other hotel rooms especially with wonderful city view.

Breakfast price per person is 29€ and it was not worth it. Not that much to take in buffet and the taste is below average. They will charge you a city tax while checking out. Per person per night 3€. Maybe this is usual but idk.

Specific interior, great atmosphere, supportive and sympatric staff, great breakfast and great view from restaurant. Rooms are practical and pleasant, i like sustainability touch in materials and cosmetic, and free minibar option was added value. Great roof top bar and cocktails.

Coffee machine in the rooms would be a nice touch and missing. Floors are from wood, and it could be good to have slippers in the room not to make it wet after shower.

Breakfast was very good (with oysters and prosecco). Decoration is a modern vintage style. It is close to the city center, lots of restaurants around, close to the train station, subways, I walked the whole time. Nice roof top bar, with a great view of the city.

Lots of events and sales happening in the lobby, most of the week, Not that I dislike, but could be calmer. Gym is very small room, but you can request a pass to access the gym nearby.

The hotel rooms are beautiful, stylish, really nice to be in. The breakfast buffet in the 16th floor restaurant with a view over the city was fantastic. We received an upgrade and had the room with the bathtub on the balcony - even in November this was our absolute highlight. Many thanks to the staff for a wonderful stay!!

That we had to check out again

The room is so welcoming and fun. You will feel like home. We stayed here for 3 times and we would definitely recommend. Don’t forget to use the sauna & visit the bar. Both with spectacular views.

The bucket outside (sauna area) can not be used. My boyfriend used it and he became all dirty with algues. Definitely something to look in to!

Great interior styling, friendly personnel, very good breakfast, and clean and comfortable rooms. The underground parking and the free minibar were also much appreciated.

Initially we were told breakfast was free for kids, but on checkout it turned I had to pay 15€ for my 8-year old. (Free only till 7 year old)

Everything! Room was cozy, felt right at home. Quick check in and out. Great restaurant and breakfast food was delicious. Nice view. Friendliness of staff. Compared to the hotel in Cologne, I preferred this hotel by far because of the coziness of the room.

Can’t find anything that bothered me

I adored my room on the 10th floor ! The shower directly in the bedroom was so nice. Breakfast was extremely good. Staff was very pleasant. Overall a great stay.

Make sure you check the opening hours/days of the restaurant. I arrived an evening after a long day to discover the Restaurant was closed on that day (or maybe it was too late?).

I loved everything about the stay. The check in was quick and the staff at the desk (anytime I went) were so polite, happy and helpful. The lady at the coffee bar area wasn't quite open when I came downstair but was still accommodating and served me what she could. The hotel itself is beautifully decorated. The room was a bit of a shock - in a good way. The decor and room layout was really great. There was a vinyl player with vinyls & a free mini bar stocked with a couple beers, water, a coke and some snacks. It was on the expensive side but it is 100% worth it. They did say the sauna was open but I didn't have an opportunity to visit it. Thank you for the stay & an even bigger thank you to the staff.

It is about a 10/15 min walk to the shops and busy bars etc but that wasn't an issue for us.