The hotel is in an excellent location, close to the old town and other attractions. The receptionist on arrival was very helpful and friendly on checking in and also at breakfast. She gave us information on travelling to Neuss. Where to get the tickets and tram etc.

The beds were like lying on concrete. However, the receptionist asked after our 1st nights sleep if the beds were too hard. She then offered a couple of mattress toppers which were put on three of the beds by the next night. There weren't enough for each bed. The pillows were not comfortable.

Room is ok, clean enough. There is a possibility from morning until evening to have tea, coffee - it is included without breakfast.

There was no information in the profile of the hotel at Booking that the accomodation tax should be paid at the hotel even if the full payment at Booking was provided. This information I get in message after booking the room. Or should look for this information in special chapter "Pricing information". It is unacceptable, the client should see the whole price or the price he pid on booking + price he should pay at accomodation.

The location was pretty close from the train station (5-10 min walking) and basically in straight line. The room was ok, clean, with 2 bathrooms, the beds were comfortable. The cleaning was every day, all personal really polite.

It's not a dislike, but a suggestion, when you change the bed sheets please make sure that you unfold the sheets, because I presume that when in storage, some bug can be in the sheets. The room hasn't A/C, but there are windows enough big to let air cool the environment; again, not a dislike, just an observation.

5 minute walk from station and 15 minutes to old town. The staff were exceptional, helping with information, providing us with a kettle. It’s the little things that count. Bed comfortable and good size room. There was a lift so no need to drag your luggage upstairs.

The internal stairs are noisy when guests go up and down and talk. No problem unless you get guests who talk and bang doors at 2 am! This is not the property’s fault, just inconsiderate guests!

I enjoyed my stay very much. The Japanese quarter of Düsseldorf where the hotel is located, a warm welcome I received from hotel stuff, the furnishing of the hotel and the room, the view into the inner yard from my room's window, and last but no least, breakfasts - I liked all of that. Speaking of the window's view, I get that not everyone might feel the same way, but personally, I found the city view super cozy and full of life. It reminded me of the kind of vibe I miss coming from a big city and now living in a village called Munich. And let me tell you about the location – it's spot on! The Hauptbahnhof and the city center are both within walking distance, which was super convenient. Plus, being right in the middle of the Japanese quarter means there are so many restaurant options. It was a nice change from the usual German food to be able to choose from Indian, Japanese, Chinese, and Vietnamese food. Overall, I really had a great time. If I ever visit Düsseldorf in the future, I'd prefer to stay here again.

Personal were very helpful, especially the lady that checked us in on the Afternoon shift. Clean and quiet. Breakfast looked good but at 17€pp, a little pricey. There are many backeries around there so if you ar looking for something less expensive then you are well served. Will use this hotel again when in Düsseldorf.

Parking was expensive which is not unusual in big cities. Wadyagonnado.

Well located hotel in walking distance from the train station. I walked to all the attractions but there was a tramstop near the hotel. A lot of shops and restaurants nearby. My room was comfortable and clean. The blonde lady receptionist was very helpful. Good value!

I didn't have the breakfast because I thought it was expensive.

The room was brilliant and it’s in a great location for bars and restaurants. The staff were also exceptionally welcoming.

The room took longer to get ready than they let us know about it took around 3 hours to prepare when they initially said it would be an hour but no big issues really.

Incredible value for money. Bigger bed than expected for a single room, with a good quality mattress, pillow and duvet. Very helpful staff upon checkin – and via message before arrival. Great location.

Shower could have been a little more powerful and the soap/shower gel of better quality.

Good breakfast, room spacious although a bit dated.Location not far from train station or main shopping area

Although the coffee machine/hot water was free at anytime in the breakfast room on ground floor it would have been nice to have a kettle in the room especially if you are on the 6th floor