Very comfortable family room with 2 double beds which was hard to find in Europe (most family rooms have a sofa bed or bunk beds) Hotel was on a quiet street even though it was a short walk away from Reeperbahn. Easily accessible by bus from the train station. The staff was so friendly and helpful. Breakfast was also fabulous - and included eggs to order. They offered us a complimentary drink in lieu of housekeeping which we opted for - and I had the best wine from Beaumont Family Wines - wines that they exclusively import to Germany, in their cozy dining area. The gentleman at the front desk whose name I now forget, suggested an Italian restaurant Giovanni right opposite the hotel, which was one of the best meals we had on our 21 day trip! Highly recommend. Absolutely delightful stay and I wish I could have stayed longer.

Nothing, It was perfect.

It is situated in a really nice residential neighborhood, lots of cool bars all around, but still quiet. The room for the three of us was spacious and everything was super clean. Beds were very comfortable. The breakfast is really outstanding. Two of us are vegan and we had our coffee with oatmilk and they made us a plate of vegan coldcuts and cheeses. We arrived around noon and the receptionist made sure that we could already get into our room. Never experienced that before. Everyone was so friendly and accommodating.

Nothing, it’s perfect.

The staff was marvelous sweet and friendly Location is superb Parking in own garage is a nice option (pay extra) The room was very small but for my 1 night drive through enough Breakfast was a pleasant experience, its all there

Front rooms can be very noisy with window open, keep window closed if ur bothered and its quiet again. There is airco to keep u cool. The single room can be very small to some people, if u travel with a big case then there is a challenge 😁

The hotel was very nice. The rooms were nice and comfortable. The washroom size was quite big as compared to Europe hotels in general. They gave us 1 free drink if we don't get the room cleaned one day :-). Breakfast spread was good, with hot eggs to order. The hotel is within walking distance to the main party and hangout street. Very easily connected to train stations. We walked back late at night also, no issues. Overall enjoyable stay.

None

Friendly staff, comfortable accommodation and although smaller choice for breakfast, but incredible quality. Close to the harbour, but it was not a clean and quiet neighbourhood. But the hotel exceeded our expectations with its quality and service.

The only thing to criticize is the parking. The garage is small and narrow. You can't park in the neighborhood. But the helpful staff ended up parking us themselves - We have big SUV.

Well located for everything. Easy to get to by metro from the airport. No need for expensive taxis. Rooms were quiet. Plenty of free coffee on request for the room. 24 hr manned desk for all your needs

The cooked breakfast was a bit meagre. & having to book a table for breakfast was a bit of a nuisance.

I enjoyed a lot of staying here. Everything was perfect. Staff is very friendly, breakfast is good, place is very clean, cozy and nice. It’s a quiet street and windows don’t let noise in. There is also air condition in the room. I llike soft matress and I get soft topmatress when I said the matress was for me too hard. When I’m in Hamburg next time I hope I can stay here again!

The staff were extremely helpful and breakfast was great. The hotel was a nice surprise in an eclectic part of town. In great location to walk, to take the bus or the metro.

The room was a bit warm at night.

The room was very comfortable and spacious. We were in 3 people and didn't had any problems accommodating. Breakfast was very good, with lots of options. The staff is super friendly and helpful. Highly recommend this place.

I usually don't like carpeting on floors, cause of allergies. Just pointing out, but didn't had any problems and it seemed clean.

What I liked: - comfortable bed - good soundproofing - excellent breakfast - friendly and helpful staff

What I didn't like: - there is no mini-fridge in the room - you can make only coffee in the room and I prefer tea - you have to leave your key in the reception every time you want to leave the hotel