- I was genuinely surprised by the food. We had a half-board plan and weren’t expecting much for dinner, but it was so good that I regretted having such a big lunch in the city. The breakfast was excellent as well. - The rooms were very clean, and the free minibar had a great selection of drinks. The tea provided in the room was also amazing. - The location was excellent.

- It wasn’t a big issue for us, but I’m mentioning it for travelers who might be expecting these amenities: the room did not have slippers or toothpaste/toothbrush. - There were handprints on the black walls behind the sink. Other than that, the room looked very clean. - I was quite disappointed that they didn’t acknowledge the request I had made. It was my boyfriend’s birthday, and we booked the trip specifically for that occasion. I wanted to surprise him with something in the room, so I wrote to the hotel twice but never received a response. I also mentioned it to the reception staff, but no one followed up. That said, it might have been partially my fault as we only booked the hotel a day before.

Great location and lovely lounge, terrace, gym and sauna.

I would have marked this all as excellent with two exceptions- 1) I arrived fully expecting coffee in the room but there was only fruit tea. The complimentary fridge is lovely but coffee is surely a non negotiable, I can't be the only guest who feels this way :) 2) The breakfast was lovely but charging a child 25 euro to eat (same price as an adult) is a bit steep, he ate a quarter of what I ate.

Beautiful hotel, fantastic staff who just couldn’t do enough for us, great quality food in the lovely, trendy restaurant, and spacious modern rooms which were stylishly decorated. Also received a fantastic upgrade offer from the hotel staff. Very enjoyable stay.

Perhaps a wee bit further out than would be ideal from the city centre and a bit of a walk from the nearest subway (Hammerbrook), lots of roadworks going on outside the hotel entrance and the surrounding area, but this is out with the hotel’s control.

Free minibar and good quality coffee, internet, beautiful lobby, mini designer shop that I bought a jacket and enjoy wearing it. We spent a lot of time in the lobby as in Xmas time restaurants were closed for a few days. It feels like a coffee/bar. Heating was not working in our room in the day we arrived but the personnel solved the problem quickly. It was a little far from city center yet we loved to walk despite the rain and cold. The designer touches and posters on the wall, we loved a lot.

Rooms are a little small. Bathrooms and toilets are in the room so there is no personal space for anyone. I don't prefer to shower in front of my 6 year old son. But it was ok for a few days.

Lovely room. Loved the free minibar. Bed was amazing and slept really well. Quiet and no disturbance, Staff really helpful when asked for directions.

Restaurant really expensive for evening meal which we considered after a long day of travelling Not a concern so much (as not intending to fall out) but surprised that window on floor 6 could open so far at such a great height and wondered over safety if small child in room or depressed person.

Clean & not worn out as quite many other locations in Hamburg

The drive to the hotel due to the road construction work. No pre-information about that before or during my reservation process. Only a message afterwards. Luckily my visit host mentioned about this challenge, so I was prepared. And only after this all I saw a message from the location. I was very close to cancel the stay and pick another onne

Location was really good. The style and decoration of the hotel was also great. Many choices in the breakfast buffet. A plus was the free use of the minibar.

A bit weird construction of the toilet/ shower. The room for 3 persons was ok but not spacious and there is place for mere thorough cleaning. I think also that the parking costs a lot.

The hotel is very quiet, the rooms are very clean. The breakfast was very tasty and varied. The hotel is a walking distance from the center (about 20 minutes).

The parking. It's very small and one can only enter if there is space for it (which there isn't). Moreover it costs somewhere between 15-18 €/night.

I liked the interior of the room as well as the bath amenities. It would fit my needs more if there will be a work desk rather than a small round table to let me work more comfortably. The breakfast exceeded my expectation. There was a great varieties of bread, home-made yogurt and herbal tea. I liked that fact that it let me choose between boiled egg and scramble egg.

The round table inside the room was a bit small for work. (for me)

Great room, with a good and various breakfast. Mini-bar was large and the room was clean and tidy.

We came with our dog, who wasn't welcome in the restaurant. Apparently, they changed the rules, after I booked and I wasn't informed of this new rule. The staff looked for a solution though.