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7.9

3,461 reviews

Mercure Hotel Hamburg City

Mercure Hotel Hamburg City

Amsinckstrasse 53, Hamburg, D-20097, Germany

Choose dates to view prices

Restaurant

Business center

Free wifi

Room service

Sauna

Air conditioning

Bar

Tour desk

Mercure Hotel Hamburg City

Mercure Hotel Hamburg City is a 4-star hotel in Hamburg, Germany. Located at Amsinckstrasse 53, it sits about 1.1mi from the city center, with rates starting from $95. The property has 3,579 reviews, giving a sense of the traveler conversations around this stay.

Key amenities include free WiFi, air conditioning, soundproof rooms, non-smoking rooms, and a 24-hour front desk. Dining options feature a restaurant and bar, while on-site facilities include a terrace, a free business center, and meeting/banquet facilities (extra charges). Parking options are available with private parking (extra charges) and parking on site (extra charges). The pet-friendly policy carries extra charges, and kids’ meals are available for an extra fee. A sauna is free, and room service is offered.

Other practical touches include wheelchair accessibility, elevator access to upper floors, free toiletries, and a tour desk to help plan visits around Hamburg.

On-site dining comes courtesy of Pier1163, a modern, family-friendly restaurant serving International cuisine, with a bar to unwind after a day of exploring Hamburg. The hotel also features a terrace for al fresco moments and practical touches like a free business center along with meeting and banquet facilities (additional charges apply).

Pet lovers will find a welcoming policy with charges that may apply, and there are multiple parking options, including private parking and on-site parking, both with extra fees. A sauna is complimentary, and room service is offered for those cozy nights in. For families, kids’ meals are available for an extra fee.

Payment is flexible, with cash accepted and a wide range of cards supported (JCB, Mastercard, Diners Club, Visa, American Express, Maestro, EC-Card). A broad selection of room types is available, including Privilege (Queen with Sofa Bed), Suite Superior, Family Deluxe, Superior Double Room, and other configurations to suit different travel needs.

Closest airports

Hamburg Airport

6mi

Hamburg Finkenwerder Airport

7.5mi

Lübeck Airport

33.9mi

Kiel / Holtenau Civilian

57.9mi

Bremen Airport

61.4mi

Most popular amenities

Restaurant

Business center

Free wifi

Room service

Sauna

Air conditioning

Bar

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Soundproof

Rooms

Show 7 photos

Privilege, Queen Size, Sofa

1 Queen Size Bed

1 Sofa Bed

Minibar

Flat-screen TV

+

More details

Superior Twin Room in Mercure Hotel Hamburg City

Show 12 photos

Superior, 2 Twin Beds

2 Twin Beds

260 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Superior Double Room in Mercure Hotel Hamburg City

Show 11 photos

Superior Double Room

1 Queen Size Bed

260 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Junior suite with Kingsize Bed and Sofa, Mini-bar ALLin in Mercure Hotel Hamburg City

Show 18 photos

Junior Suite, King Size

1 King Size Bed

1 Sofa Bed

475 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x5

+

x3

More details

Show 18 photos

Superior, Queen Size, Sofa

1 Queen Size Bed

1 Sofa Bed

More details

Show 7 photos

Superior, Queen Size

1 Queen Size Bed

25 sqft

Air conditioning

Refrigerator

+

More details

Privilege King Room, quiet location, Mini-bar ALLin in Mercure Hotel Hamburg City

Show 11 photos

Privilege, King Size

1 King Size Bed

25 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

Show 6 photos

Privilege, King Size, Sofa

1 King Size Bed

1 Sofa Bed

25 sqft

Wheelchair accessible

+

More details

Show 4 photos

Superior, 1 Twin Bed

1 Twin Bed

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Privilege, Queen Size

1 Double Bed

+

More details

Junior Suite, Double

1 Double Bed

1 Sofa Bed

x5

+

x3

More details

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Guest reviews

7.9

3,461 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇵🇱

Marta

10

August 2025

We really liked this hotel and can honestly recommend it for families with children. The family room was very spacious and the kids loved the port-themed decor. They had a lot of fun with the fridge and wardrobe door working like a shipping container. Breakfast was nice and the location very convenient. I would gladly stay there again during my next visit to Hamburg.

Everything was good, nothing to complain about.

🇩🇪

Queency

10

July 2025

I love facts that is children friendly hotel and it’s clean, besides not far from the train station, beautiful environment.

There’s no packing space for free, you have to pay, which it’s will cost a lot if you’re spending a long holidays. And the bathroom is a bit risky

🇬🇧

Berg

8.2

April 2024

The room was clean and looked good. The staff were friendly and helped when needed. The breakfast selection was great.

There was no tea/coffee making facilities. It would have been good to have a little more space in the room with a family of 4. The location was a bit further out from the main city than we expected so meant further travel in (30 min walk in)

🇦🇺

Jodi

9.1

November 2023

Room big and spacious. Bathroom and shower were very nice. Decor in reception was lovely. Breakfast each day was really good. About a 20 minute walk to the city centre. You are just enough outside of the city centre for it to be quiet but close enough to walk each day. I always enjoy any Mecure I go to around the world.

None

🇹🇷

Mustafa

9.1

July 2025

Location is good, it is 20 min to walk train station. It is 30 min to canal road, red houses, canal, church, famous streets. Breakfast is good, stuff was smiling.

Room was small for the family. Price is a bit expensive .

🇩🇪

Kateryna

10

December 2024

It is clean, warm and staff is great. Our family feels welcomed here. It also a great value for money when travelling with (especially) teenage kids. Location is in the city, in walking distance from the train station. We love the design and that container-furniture

🇩🇪

Timothy

9.1

July 2024

We really liked the central location. The staff at check-in were great! They helped us save money on parking. The Bistro/Bar was great.

The toilet area was a bit small. Not meant for tall or well endowed people.

🇦🇹

Manuel

9.1

August 2024

Breakfast times spaned from 06:30 (?) to 10:00, perfect for early birds and late riser, with a rich variety of food. The hotel is somewhat close-by to the S3/S5, also not far away from the central parts of the city.

🇩🇰

René

8.2

March 2024

Location was good and they had parking available. They had rooms for 4 people and allowed pets.

The rooms were small & warm for 4 (2 adults 2 kids). There was no electric car charger. Breakfast for 2 adults and 2 kids would cost 80€: that is too much for this level of hotel.

🇫🇷

Maud

8.2

July 2022

The hotel was comfortable and breakfast was really good with a large choice of food.

The size of the room. They don’t really have family rooms and it was a bit tight. Also, it was a bit noisy. It is 20mns away on foot from downtown. Not too bad, but maybe not the best choice if you want to be centrally located. And finally, the staff did not speak a good english and it was difficult to communicate. we could not book a parking lot and had to pay 22€ for the parking and they could not even guarantee that we could have a free slot if we had to take the car and come back. They advised to leave it in the garage. There should be available slots for guests when you pay 22€.

Points of Interest Around Mercure Hotel Hamburg City

Attractions

HafenCity

0.8mi

St. Peter's Church

0.9mi

Warehouse District (Speicherstadt)

1mi

St. Nikolai Memorial

1.1mi

Jungfernstieg

1.2mi

Hamburg Dungeon

1.2mi

Speicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)

1.2mi

Deichstrasse

1.3mi

Warehouse District Museum (Speicherstadtmuseum)

1.3mi

Elbphilharmonie

1.4mi

St. Michael's Church (Michaeliskirche)

1.7mi

St. Pauli Piers

2mi

Panoptikum

2.1mi

Rickmer Rickmers

2.3mi

Grosse Freiheit 36

2.5mi

Restaurants

Pier1163

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

Amenities of Mercure Hotel Hamburg City

Restaurant

Business center

Free wifi

Room service

Sauna

Air conditioning

Bar

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Soundproof

Stay rules - Mercure Hotel Hamburg City

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Hotel Hamburg City

Does Mercure Hotel Hamburg City have accommodations for guests with pets?

Yes, you can stay with your pet at the Mercure Hotel Hamburg City. They allow pets, although there may be charges associated with this.

At what times are check-in and check-out at Mercure Hotel Hamburg City?

Mercure Hotel Hamburg City welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.

Does Mercure Hotel Hamburg City offer complimentary parking?

Yes, there is parking available at Mercure Hotel Hamburg City. The hotel offers public on-site parking at a cost of €28 per day. Please note that parking reservation is not possible.

What's the nightly rate at Mercure Hotel Hamburg City?

Starting prices for Mercure Hotel Hamburg City are around $95. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.

What are the room types available at Mercure Hotel Hamburg City?

The Mercure Hotel Hamburg City offers a variety of room types including Superior Double Rooms, Superior Twin Rooms, Privilege King Rooms, and Junior Suites. All rooms have a size of 258 sqft and smoking is not allowed. Occupancy ranges from 2 adults to 2 adults and 2 children. Bed sizes include Queen, Twin, King, and Double beds.

What is there to do in Mercure Hotel Hamburg City?

Guests at Mercure Hotel Hamburg City can spend their time enjoying the leisure amenities provided by the hotel. They can relax and rejuvenate at the sauna, or socialize and unwind at the hotel's bar. For those guests who prefer to stay active, they can rent bicycles and explore the city by cycling. Additionally, guests can indulge in some indoor fun by playing board games or solving puzzles provided by the hotel.

The hotel also offers a restaurant named Pier1163 which provides a family-friendly and modern ambiance. Guests can enjoy a variety of international cuisines at the restaurant, providing them with a delightful dining experience without having to leave the hotel premises.

Are there restaurants located within Mercure Hotel Hamburg City?

Yes, the Mercure Hotel Hamburg City has a restaurant on site called Pier1163. It offers a family-friendly and modern ambiance and serves international cuisine.

What methods of payment does Mercure Hotel Hamburg City accept?

Mercure Hotel Hamburg City accepts a variety of payment methods including American Express, JCB, Diners Club, Visa, Mastercard, Maestro, and EC-Card. Additionally, they do accept cash as a method of payment.