3,461 reviews
From
$95Amsinckstrasse 53, Hamburg, D-20097, Germany
3,461 reviews
1/152
Restaurant
Business center
Free wifi
Room service
Sauna
Air conditioning
Bar
Tour desk
Mercure Hotel Hamburg City is a 4-star hotel in Hamburg, Germany. Located at Amsinckstrasse 53, it sits about 1.1mi from the city center, with rates starting from $95. The property has 3,579 reviews, giving a sense of the traveler conversations around this stay.
Key amenities include free WiFi, air conditioning, soundproof rooms, non-smoking rooms, and a 24-hour front desk. Dining options feature a restaurant and bar, while on-site facilities include a terrace, a free business center, and meeting/banquet facilities (extra charges). Parking options are available with private parking (extra charges) and parking on site (extra charges). The pet-friendly policy carries extra charges, and kids’ meals are available for an extra fee. A sauna is free, and room service is offered.
Other practical touches include wheelchair accessibility, elevator access to upper floors, free toiletries, and a tour desk to help plan visits around Hamburg.
On-site dining comes courtesy of Pier1163, a modern, family-friendly restaurant serving International cuisine, with a bar to unwind after a day of exploring Hamburg. The hotel also features a terrace for al fresco moments and practical touches like a free business center along with meeting and banquet facilities (additional charges apply).
Pet lovers will find a welcoming policy with charges that may apply, and there are multiple parking options, including private parking and on-site parking, both with extra fees. A sauna is complimentary, and room service is offered for those cozy nights in. For families, kids’ meals are available for an extra fee.
Payment is flexible, with cash accepted and a wide range of cards supported (JCB, Mastercard, Diners Club, Visa, American Express, Maestro, EC-Card). A broad selection of room types is available, including Privilege (Queen with Sofa Bed), Suite Superior, Family Deluxe, Superior Double Room, and other configurations to suit different travel needs.
Closest airports
Hamburg Airport
6miHamburg Finkenwerder Airport
7.5miLübeck Airport
33.9miKiel / Holtenau Civilian
57.9miBremen Airport
61.4miRestaurant
Business center
Free wifi
Room service
Sauna
Air conditioning
Bar
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Show 7 photos
Privilege, Queen Size, Sofa
1 Queen Size Bed
1 Sofa Bed
Minibar
Flat-screen TV
+
More details
Show 12 photos
Superior, 2 Twin Beds
2 Twin Beds
260 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 11 photos
Superior Double Room
1 Queen Size Bed
260 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 18 photos
Junior Suite, King Size
1 King Size Bed
1 Sofa Bed
475 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
x5
+
x3
More details
Show 18 photos
Superior, Queen Size, Sofa
1 Queen Size Bed
1 Sofa Bed
More details
Show 7 photos
Superior, Queen Size
1 Queen Size Bed
25 sqft
Air conditioning
Refrigerator
+
More details
Show 11 photos
Privilege, King Size
1 King Size Bed
25 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Show 6 photos
Privilege, King Size, Sofa
1 King Size Bed
1 Sofa Bed
25 sqft
Wheelchair accessible
+
More details
Show 4 photos
Superior, 1 Twin Bed
1 Twin Bed
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Privilege, Queen Size
1 Double Bed
+
More details
Junior Suite, Double
1 Double Bed
1 Sofa Bed
x5
+
x3
More details
Queen Room
1 Queen Size Bed
x4
+
x3
More details
7.9
3,461 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Marta
10
August 2025
We really liked this hotel and can honestly recommend it for families with children. The family room was very spacious and the kids loved the port-themed decor. They had a lot of fun with the fridge and wardrobe door working like a shipping container. Breakfast was nice and the location very convenient. I would gladly stay there again during my next visit to Hamburg.
Everything was good, nothing to complain about.
Queency
10
July 2025
I love facts that is children friendly hotel and it’s clean, besides not far from the train station, beautiful environment.
There’s no packing space for free, you have to pay, which it’s will cost a lot if you’re spending a long holidays. And the bathroom is a bit risky
Berg
8.2
April 2024
The room was clean and looked good. The staff were friendly and helped when needed. The breakfast selection was great.
There was no tea/coffee making facilities. It would have been good to have a little more space in the room with a family of 4. The location was a bit further out from the main city than we expected so meant further travel in (30 min walk in)
Jodi
9.1
November 2023
Room big and spacious. Bathroom and shower were very nice. Decor in reception was lovely. Breakfast each day was really good. About a 20 minute walk to the city centre. You are just enough outside of the city centre for it to be quiet but close enough to walk each day. I always enjoy any Mecure I go to around the world.
None
Mustafa
9.1
July 2025
Location is good, it is 20 min to walk train station. It is 30 min to canal road, red houses, canal, church, famous streets. Breakfast is good, stuff was smiling.
Room was small for the family. Price is a bit expensive .
Kateryna
10
December 2024
It is clean, warm and staff is great. Our family feels welcomed here. It also a great value for money when travelling with (especially) teenage kids. Location is in the city, in walking distance from the train station. We love the design and that container-furniture
Timothy
9.1
July 2024
We really liked the central location. The staff at check-in were great! They helped us save money on parking. The Bistro/Bar was great.
The toilet area was a bit small. Not meant for tall or well endowed people.
Manuel
9.1
August 2024
Breakfast times spaned from 06:30 (?) to 10:00, perfect for early birds and late riser, with a rich variety of food. The hotel is somewhat close-by to the S3/S5, also not far away from the central parts of the city.
René
8.2
March 2024
Location was good and they had parking available. They had rooms for 4 people and allowed pets.
The rooms were small & warm for 4 (2 adults 2 kids). There was no electric car charger. Breakfast for 2 adults and 2 kids would cost 80€: that is too much for this level of hotel.
Maud
8.2
July 2022
The hotel was comfortable and breakfast was really good with a large choice of food.
The size of the room. They don’t really have family rooms and it was a bit tight. Also, it was a bit noisy. It is 20mns away on foot from downtown. Not too bad, but maybe not the best choice if you want to be centrally located. And finally, the staff did not speak a good english and it was difficult to communicate. we could not book a parking lot and had to pay 22€ for the parking and they could not even guarantee that we could have a free slot if we had to take the car and come back. They advised to leave it in the garage. There should be available slots for guests when you pay 22€.
Attractions
HafenCity
0.8miSt. Peter's Church
0.9miWarehouse District (Speicherstadt)
1miSt. Nikolai Memorial
1.1miJungfernstieg
1.2miHamburg Dungeon
1.2miSpeicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)
1.2miDeichstrasse
1.3miWarehouse District Museum (Speicherstadtmuseum)
1.3miElbphilharmonie
1.4miSt. Michael's Church (Michaeliskirche)
1.7miSt. Pauli Piers
2miPanoptikum
2.1miRickmer Rickmers
2.3miGrosse Freiheit 36
2.5miAttractions
HafenCity
0.8miSt. Peter's Church
0.9miWarehouse District (Speicherstadt)
1miSt. Nikolai Memorial
1.1miJungfernstieg
1.2miHamburg Dungeon
1.2miSpeicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)
1.2miDeichstrasse
1.3miWarehouse District Museum (Speicherstadtmuseum)
1.3miElbphilharmonie
1.4miSt. Michael's Church (Michaeliskirche)
1.7miSt. Pauli Piers
2miPanoptikum
2.1miRickmer Rickmers
2.3miGrosse Freiheit 36
2.5miAirports
Hamburg Airport
6miHamburg Finkenwerder Airport
7.5miLübeck Airport
33.9miKiel / Holtenau Civilian
57.9miBremen Airport
61.4miPier1163
Cuisines
Ambiances
Restaurant
Business center
Free wifi
Room service
Sauna
Air conditioning
Bar
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Accessibility
Bathroom emergency cord
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bicycle rental
Cycling
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Entertainment & Family Services
Baby safety gates
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Lockers
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Refrigerator
Living Area
Desk
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Sauna
Transportation
Public transit tickets
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not possible) and costs EUR 28 per day.
Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
JCB,
Mastercard,
Visa,
Diners Club,
American Express,
Maestro,
Cash only,
EC-Card
This property accepts cash.
Does Mercure Hotel Hamburg City have accommodations for guests with pets?
Yes, you can stay with your pet at the Mercure Hotel Hamburg City. They allow pets, although there may be charges associated with this.
At what times are check-in and check-out at Mercure Hotel Hamburg City?
Mercure Hotel Hamburg City welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.
Does Mercure Hotel Hamburg City offer complimentary parking?
Yes, there is parking available at Mercure Hotel Hamburg City. The hotel offers public on-site parking at a cost of €28 per day. Please note that parking reservation is not possible.
What's the nightly rate at Mercure Hotel Hamburg City?
Starting prices for Mercure Hotel Hamburg City are around $95. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What are the room types available at Mercure Hotel Hamburg City?
The Mercure Hotel Hamburg City offers a variety of room types including Superior Double Rooms, Superior Twin Rooms, Privilege King Rooms, and Junior Suites. All rooms have a size of 258 sqft and smoking is not allowed. Occupancy ranges from 2 adults to 2 adults and 2 children. Bed sizes include Queen, Twin, King, and Double beds.
What is there to do in Mercure Hotel Hamburg City?
Guests at Mercure Hotel Hamburg City can spend their time enjoying the leisure amenities provided by the hotel. They can relax and rejuvenate at the sauna, or socialize and unwind at the hotel's bar. For those guests who prefer to stay active, they can rent bicycles and explore the city by cycling. Additionally, guests can indulge in some indoor fun by playing board games or solving puzzles provided by the hotel.
The hotel also offers a restaurant named Pier1163 which provides a family-friendly and modern ambiance. Guests can enjoy a variety of international cuisines at the restaurant, providing them with a delightful dining experience without having to leave the hotel premises.
Are there restaurants located within Mercure Hotel Hamburg City?
Yes, the Mercure Hotel Hamburg City has a restaurant on site called Pier1163. It offers a family-friendly and modern ambiance and serves international cuisine.
What methods of payment does Mercure Hotel Hamburg City accept?
Mercure Hotel Hamburg City accepts a variety of payment methods including American Express, JCB, Diners Club, Visa, Mastercard, Maestro, and EC-Card. Additionally, they do accept cash as a method of payment.
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