The sufficient facility is provided with the clean condition in the room. The staff gave the malfunction of hot water boiler at check-in time, which was the national holiday" and it was rectified on the next day as he explained.

I'd like t suggest the regular check and cleaning of bird droppings on the terrace.

The convenient location. The size of the bedroom and bathroom. Excellent lighting in bathroom and with a great shower. Very comfortable beds. Very clean.

We arrived out of reception hours and found it a little difficult to enter the hotel. The location was convenient but I felt slightly uneasy around the streets. However most cities now have these atmospheres.

Great service. Answered all the questions and even upgrade me to a room on a top floor when I told them I was a light sleeper. There is a tram below in front of the hotel, but they have basically bullet proof windows, so no issues at all.

Handy fridge yet the few items i consumed were never replaced. Shutters make room dark but dont keep out the constant noise from 3(!) tram lines, cars, trucks at work in renovations on 2 huge buildings next door. I could even hear passers by talking! Bed was wide but mattress far too soft to be comfortable. Lighting was fine.

Knowing area is busy I asked a higher floor room over 6 months in advance but they ''..forgot to file this into the system''. Ended up with a room on the 1st floor (thats much lower than other 1st floors in hotels opposite). They said, by email, they ''would block a nice room on a higher floor'' and this gives me second thoughts if i want to return. My sleep quality, among good design, was bad on all nights. They had no idea of how to compensate this replying '' we are fully booked''...( Just to show some concern...what about only one free breakfast?) Reception closes for 3 hours at noon and after 23.00hrs. Checking in is after 15.00.

Very convenient location for train travel as it is a 5-minute walk from the station. The hotel is very clean, and the rooms are good sized. They also provide an initial couple of beers and water and juice in the mini fridge for no added cost, the cost is incurred if you request a refill, nice touch. Also, good coffee in the room another big plus. The breakfast is at the restaurant with a good selection and the offer for fried and or scrambled eggs. Would not hesitate to book again for the convenience to the train station.

Really was not a problem but reception is not always there, if that is something you like in a hotel.

What an absolute gem! Upon check-in we were greeted by the friendliest of staff who provided many helpful recommendations for our stay. Our room was clean and modern with fun decor (the art).We enjoyed thick glass windows that fully open to let in fresh outdoor air, and full blackout shades for a phenomenal sleep, with very comfy bed and pillows. Complementary mini bar fridge was such a nice touch along with the option to forego cleaning in favor of some treats. That’s not all, a huge tv with Netflix and a heated towel rack and rainfall shower were the icing on the cake. The location is ideal, very close to train station and metro stops and a beautiful short walk via a bakery and shop-lined promenade to Marienplatz and center city. If I’m ever lucky enough to re-visit Munich, no question I’m staying here.

Clean and modern hotel with extremely friendly stuff. There is a coffee machine and a stocked minibar in the room. Location is quite good - close to historical center of Munich and at the same time close to the train station so that you can easily travel to other cities as well if you wish. Due to its close location to the train station it may not always be a pleasant walk in the evening in surroundings, but still we didn't face any real problems with it. Will definitely choose this hotel for the next trip to Munich.

The location was fantastatic close any transportation you would need . And the staff are the best , especially Richard who is just amazing ! Rooms are huge and very well designed . Although it’s next to a station , their found proof was great and I slept like a baby ! The water pressure is perfect as well in the shower .

Mmmm, the toiletries didn’t include a shower cap or a lotion . Would have loved slippers . When I arrived there was no hot water but that got fixed soon enough .

Staff were very friendly and always said hello when coming or going from the hotel. I had problems with delayed flights and the hotel was easy to contact and arranged it so I could collect my key from a safe deposit box. They sent an email with all the relevant information. The hotel is only 5 mins walk from Munich Hauptbahnhof. The room was spacious and clean. There are shutters on the outside of the windows, so the room is pitch black for sleeping. There is also a free minibar and coffee in the room (but not tea). Also, as a bonus I was given a small birthday cake, which I thought was very kind.

The reception is not open 24hrs but the staff were very responsive to messages, so this wasn't actually a problem. I had no issues at all and would definitely stay again.

I recently stayed here for 2 nights with my adult daughter. It was a very last minute trip and I was concerned about getting good accommodation. I definitely did not need to worry. It was top class. It was spotlessly clean. We got a lovely welcome from the manager. We arrived early and were leaving our bags but the room was ready so that was great. I had requested a kettle in the room which was there. There was a mini bar with a couple of bottles of beer and water and juices. It was good to have a fridge in the room. There was also an nespresso machine with some complimentary pods. It was a 2 minute walk from the main train station ( Hbf) and literally the same from the Karlsplatz train station . It was so convenient coming from the airport on the S bahn. We did not feel unsafe in any way as 2 females travelling . It was a very busy area. We had the added bonus of having beautiful weather that weekend. We were also walking distance from the Marienplatz .We packed in a lot in our 2 days. Went to see the Nymphenburg palace and the English garden both beautiful. I would absolutely recommend a trip to Munich and would love to go back and see more. I would definitely stay at Design- und Kunsthotel again if possible.

N/A