Within walking distance from the train.station

The surrounding area didnt feel.very safe

Its a quiet comfortable place with pleasant and helping personal. Rooms have good sound isolation. And you can always have water, fruits and tea/coffee in the lobby for free. The bar is also working

If you are walking from Hauptbahnhof to the hotel, you must be aware, that the part of Shillerstrasse from the Bayernstrasse to the hotel is closed for construction works

We booked AWA because of its convenient location to the Subway as we were catching it the next day to go to the airport. There was construction going on out on the street, but as soon as you walked in, all was quiet. We had a courtyard view room and enjoyed it quite a bit. I felt the staff was very responsive to our needs. The breakfast spread was quite impressive in all the variety. The staff did offer to make eggs for us. We had omelets, however, they weren't all that great. I am wondering if they need to get a new pan. Overall, if you want a place close to the subway lines, this is a great place to stay as it is very centrally located.

Check-in was very easy, and they allowed us to drop off our luggage early. The staff had great recommendations for what to do and gave us very detailed directions to things we were interested in. The room was decently large and beds were comfortable, and the breakfast was very well stocked - I appreciated that they took your omelet order and brought it to you while you browsed the other offerings.

It is very close to the main train station (we were able to walk with our luggage which was a plus) and about a 20 min walk to Munich old town, which was nice, and while the neighborhood was fine, it wasn't overly attractive.

Stayed at AWA Hotel in Munich for 4 nights in June. Great experience overall — very friendly staff, amazing breakfast. The room was clean and comfortable, with a nice bonus — a balcony overlooking the hotel’s quiet yard, which helped reduce the street noise. The hotel is very close to the city center. Highly recommend for a convenient and pleasant stay.

However, the location was a downside. The hotel is on a very noisy and dirty street, which affected the overall experience. If location is important to you, this may not be the best option. And the second option , it would’ve been nice to have bottled still water in the room.

location was very good windows were openable to get cooler evening air (connected to a/c which is great conservation) room was good with stool and chair, and enough space beside bed on both sides lovely biscuits at check-in counter! free coffee machine near bar downstairs iron and ironing board brought to room on request

air conditioner didn't cope very well with hot weather even with windows closed shower in bath - not as easy or safe as one gets older, but grip rail had been installed a little noisy outside in evening, especially with window open

Everything about the hotel was excellent. The reception staff were extremely helpful and patient and the housekeeping staff on the 7th floor amazing. The rooms were comfortable and quiet and they were easily accessible by lift, as promised. I will be recommending this hotel to my family and friends. It is in a very convenient spot with access to the U Bahn and S Bahn at the top of the street. It could not have been more convenient. It is a very user friendly hotel.

The only problem was the building work at the top of the street but that was nothing to do with the hotel and is only a temporary irritation. There is no negative with this hotel that I've found.

Comfortable room, helpful and friendly staff, excellent breakfast!

We arrived at 18.00 and the road from the train station and the road the hotel was in was crowded with dodgy characters that were obviously not Germans which was very off putting as they were hanging around the streets drinking and smoking and staring at us as we walked by making us feel very uncomfortable. The next morning when we left the hotel, the road was empty apart from lots of litter and the dodgy crowds didn't return until later. If you are a single lady and want to go out in the evening, I would not recommend walking about here as the young girls we saw were getting a lot of unwelcome attention. There were also a couple of strip clubs in the road.

The location of the hotel is ideal, about five minutes walk to the start of the tour buses and about 10 minutes from Marienplatz, which was perfect for shops and the Christmas market. The room exceeded my expectations for an 'economy' room and was spotlessly clean. It did overlook the street but I heard no noise from outside. The staff were friendly and polite, and were able to help with directions.

I read in the reviews that some visitors didn't feel particularly safe in the area but coming from my part of London, it felt like home, hahaha. The hotel is about 100 meters from the main road and the Central Station, so not far to walk at all. Our main concern was trying to work out which exit we needed to take as the station is huge, so it might be good to include that in the directions on the hotel website.

5 min walk from the main station hpf, close to the trams. Spacious room. Lovely helpful staff. Surrounded by Kebab shops for when you come back from a beer hall. Breakfast was €18 euros. I didn't have it, but it looked substantial.

Lack of attention to detail, no light above or on the desk. The shower gel was not filled, and no one noticed. Just small things that count if you are a 4-star hotel. Housekeeping seemed a bit hit and miss. Out of the hotels control, there is some building work going on, which is a little off-putting.