From the moment I booked, the staff were friendly, professional and helpful. They facilitated an earlier check in even before my arrival. The location is fantastic, a minute's walk from bus and tram lines, nice restaurants in the vicinity, and v close to the fabulous shopping area in Munich. My room was wonderful, perfect use of space and storage. The bed was comfortable too. The breakfast options were varied and all very tasty. And as a solo traveller, everything felt very safe. I would very much recommend!

It's hard to say anything as I really did love this hotel. Perhaps one v small thing was that the beautiful wooden floorboards in the hall leading to the bedrooms on my floor anyway meant you could easily hear people in the hall from your room. The hotel was never noisy and I sleep v well, so it wasn't an issue. Perhaps just to consider if you're a very light sleeper.

The hotel is undergoing refurbishment and the new look is great. The staff are very friendly. We had a problem which was listened to and dealt with - Julia, the manager, couldn't have been nicer and more helpful. The room was on the small side but well laid out with a fantastic shower. Our room looked out on to a quiet street. I would definitely stay at the hotel again. We came for the Rock That Swing week - the hotel is just round the corner from the Deutsches Theatre venue. It was also convenient for tourist attractions in the old town.

There's a lovely sitting area off reception - this would be enhanced hugely if there was also a bar for evening drinks. This may be part of the refurbishment which would be great. I read that this isn't the best part of town to stay in, not helped by a lot of building work currently going on around the main station. Having said that, we didn't encounter any problems at all walking around at night.

Pleasant welcome and lovely communal area. The room was exceptionally clean. A convenient distance from the train station and also the main city centre. Good breakfast and free afternoon snacks.

The bed was very hard and the feather covers were very hot. The room was a little dark although felt private. At one point housekeeping did enter the room without knocking (we were kindly given an early check-in). It was fine as I was just unpacking, but it was a little surprising. The immediate area outside is a little rundown but didn't feel unsafe

Initially I was worried about the location as the hotel has an active building site on 3 sides. However, my room was nice , no view and small facilities, but i didn't mind, as it was comfortable and quiet at night. The staff were exceptionally nice. I was a solo traveller in a big difficult city so this really made a difference.

It was unavoidably loud at breakfast due to the construction work and traffic. A kettle would have been nice.

We booked a Deluxe Double Room at the Alpen Hotel Munchen. This is a small, boutique-style hotel (about 50 rooms) and recently renovated. The room was modern, well equipped and reasonably sized. The bedding was very comfortable. Breakfast was buffet style. The food was very good. Selection and quantity was a bit under-par. The location is excellent. The Hauptbahnhof, Karlsplatz and Marienplatz are all within walking distance or one subway stop away from the hotel.

While this hotel is rated a Four Star property, I’m finding it hard to believe it is rated at this level. While the room itself is what is to be expected from a Four Star property, the remainder of the hotel gives more of a Three Star impression wit the hallways being very stark and giving the feeling of walking down the corridor of a hospital or schoolhouse. With that said, this hotel is a bargain for what you get. We spent less than $250 per night here (with breakfast for two included) for this accommodation. We spent nearly 1.5 (or more) that amount in other European cities for nearly the same level of accommodation. The bottom line is that even if this property were rated at Three Stars it would be an excellent value.

We gad a great stay at Alpen Hotel München.. I would definitely recommend it to anyone going to Munich. The staff were friendly, the room was always clean, there was a coffee machine and water kettle in the room. And the size of the room was good compared to other hotels. There was also a smoking area in the hotel. The location was amazing, 10 mins walk to Marienplatz, 1 minute walk to Karlspatz, and 3 minutes walk to Hauptbahnhof. Also, lots of restyrants and supermarkets close to the hotel.

Great location on a quiet street near to main train station. Room was quiet with no outside noise. Large room had a mini hallway that seperated the bathroom from the bedroom and the mini hall had two armchairs with a table. Room had aircon, safe, big wardrobe, desk, big TV, double charging sockets both sides of the bed, fridge, hairdryer. Selection of hot and cold choices for breakfast incluidng scrambled egg, boiled eggs, sausages and bacon. Good selection of breads with croissants and cake. Bircher muesli, yoghurts, excellent selection of fruits (fruit salad, large slices of fruit and large bowl of fruit). Also salad items and ham and cheese, jams, cereals, juices and freshly squeezed orange juice. Hot drinks on demand from breakfast staff. There is an option to take breakfast in the inner courtyard of the hotel.

Bed was two twins pushed togther with totally seperate bedding. We had booked a double. Toilet flush was a bit weak.

Very close to the main train station, therefore very practical. Staff competent and very polite. Breakfast was a bit expensive, but very good. Room had a fan instead of AC, that was fine because it wasn't summer, but in really hot weather that just wouldn't do.

The bathroom was tiny, really very tiny.

The staff is excellent, rooms are big for Europe, clean, and well equipped. It's near the train station, but not too close.

The Wifi in my room (218) was strong by the door, but unusable deeper in the room. They provided a wired Ethernet connection, which worked well for my laptop, but I had to sit by the door to use Wifi on my phone. The hot/cold control in the shower is easy to bump, and if you do, the hot water is hot enough to burn. Achtung!

We upgraded to a Deluxe room which had been refit, so was very pleasant! We could walk to Karlsplatz station and the city centre quite easily. Reception and breakfast areas are well appointed! Staff were all very friendly. We had free soft drinks in our mini bar - a very nice touch!

Room air conditioning didn't seem to work well - so the room was very warm. Our friends stayed in a standard room, which was quite dated. The location was good to get to the centre of town, but not the nicest immediate area with a busy shisha bar and corner store.