We found the property to be clean and comfortable with helpful and friendly staff. The breakfast had a wonderful array of Bavarian continental breakfast items in addition to basic sausage and eggs, and we really enjoyed that. Pros: comfortable beds - if you need more pillows just ask; computer and free printing in lobby; very nice and helpful staff; lots of hot water and water pressure; large room that we paid up for; windows that open for fresh air; quiet on court yard side plus black out curtains; a good safe; easy to go anywhere with tram outside or walk to train/bus main stations; very clean public areas, room and bathroom; lots of restaurants close by and out of tourist zone; at breakfast staff serve coffee to the table, and there are lots of breads, cold cuts, cheeses, yogurt, condiments, fruit, juices, eggs and always a hot sausage with the eggs. Unlike many hotels that have no service except for check-in, this family run hotel cares about its guests. They sell public transport tickets, will set up a cab and even sell stamps and will mail your letter! They have little Haribo candy at desk and on beds, and on check out they give you a small bottle of their sparkling wine and chocolates. One of the owners accidentally knocked on our door to show a new staff person a room, and was so apologetic that she even left us a note to apologize at the front desk. Cons: it’s hard to say anything negative - the bed for two is actually two singles pushed together, and with out a topper covering the two mattresses, you could find the crack between the two mattresses annoying if you are really particular. Certainly not a show stopper for us and we would stay here again.

Location is excellent! A 15 min walk from the Hauptbahnhof, but if you'd rather not walk approx 50 or so feet from the entrance to the hotel is a Tram Station (which can take you to the Hauptbahnhof or even to the center of Munich). A mall that has Edeka, Lidl, and a few other grocery stories are approx 10 minutes away to include food options at the mall. Plenty of local restaurants around to verify from German, Italian, Turkish, Vietnamese, cuisine. The Thereisenweise (oktoberfest fest grounds) is also approx 10 min walk away aswell. Breakfast is amazing, a very large selection of for Brotzeit options, and some fresh sausage and eggs, and pastries. Breakfast was great here and I took advantage of it, definitely great food options, and great hours for Breakfast too!

Would have loved to have a mini fridge (winter not so much you could place items outside your windows to keep cool, but summer it would be beneficial) and microwave in the room (reheat leftovers, especially for those who have kids and eat whenever it's convenient for them at times.

Amazing breakfast. All kind of breads, cheese, fruits and a wonderfull cupuccino :) The staff is very polite, nice and friendly. The hotel has a great location, we walked to the city center everyday. Very clean and cosy hotel. They allow us to leave the bags in the hotel after the check in.

The only point I recommend to improve is the insonorization between bedrooms. We could hear snoring in the next bedroom.

Hotel staff were friendly (particularly the girl who was there when I checked in and checked out- she was very patient) breakfast was okay if a little basic, beds were comfortable, close to metro station or short walk from main train station. Able to leave luggage

Had to leave key at reception every time I left the hotel, which I found odd. Hotel is a bit dated, if you are used to modern hotels it may be a little shock. Shower heat would sometimes go and bathroom furniture was a little old. A little noisy from the street below

I just finished my vacation around a few cities in Germany and this was the best value for money hotel. The buffet breakfast was very nice and well stocked with fresh breads, fruits, cold meats and so on. While not in the heart of of city it was convenient for me because it was a stone away from the train station and 20 mins walk to the city centre alternatively there is a bus stop right in front of the hotel. I walked and enjoyed it. The friendly staff always ready assist very important to me as a solo traveller. Very happy with my choice.

Cannot fault it.

The free breakfast buffet was excellent. The man who seemed to be the breakfast manager was excellent and most of the workers were good, the chubby lady was excellent and very personable. The other workers were fine. The hotel is in a good location, close (10-min walk) to Hackerbrueke S-bahn station and Main bus terminal (including FLIX buses) to various parts of Germany. The main Hauptbanhof was about the same distance from the hotel. Also the tram station was just in front of the hotel.

It was the first time ever not to have a clock in the room but that seems to be the trend in Germany as we found out in 2 other hotels we stayed at. The paper notice in the room stated we could request a clock but the young man at the front desk acted as if I was asking for the moon. Poor attitude, he was not good. The others were all good and the older lady (owner) was especially welcoming. The hotel would improve further if they provided an information sheet with walking maps to the stations mentioned above plus the nearby restaurants, supermarkets, laundromat, etc. Also what station and S-bahn to take to the airport.

It had a quaint feeling. Nice. The staff seemed to be proud to work there and were very helpful. A short walk to haupmanhof station or a 10 or so minute walk to marinplatz where it all happens. A lovely Augustiner pub a few shops up from the hotel was perfect for a last minute bit of relaxing before turning in. The breakfast was filling and plenty of it. Loved it.

Could do with putting power points at the mirrors in the rooms as ladies usually want to see themselves as they fix their hair in the mornings.

The value for money is outstanding! It's close enough to the train station, Marienplatz etc that we didn't bother with trains and just walked everywhere. The staff is exceptionally friendly and accommodating, everything is spotless, the beds are comfortable, the showers are of a decent size and the breakfast buffet is outstanding. It is an older building with thick walls - we didn't hear any of the other guests.

I wish I had asked for a different room, jetlegged as we were coming from New Zealand. This is on me, not the staff's fault. After 20 years of sleeping with open windows away from the noise of a proper city, I struggled with a first floor room on a main artery in Munich, right above a tram stop that operates 24 hours a day.

Breakfast was very nice, and the waiter which asked if I wanted coffee or tea was very polite. The breakfast room was clean and there was a wide array of dishes to choose from. However, perhaps some more vegetarian options would be nice. The location is really great, especially after a long trip. It is located a 5-10 minutes walk from the nearby train station. Also, the Haribo snacks were a nice touch.

The water kettle was not in the room even though it said the room was equipped with it. To be fair, the notice I received said that it could be retrieved from the reception, however after a long trip I would have appreciated it being in the room.

The rooms were a good size for two people and sensibly had a separate toilet and bathroom with a shower, basin and plenty of hot water. The twin beds were pushed together and had their own duvets, which was nice, and they were very comfortable. It was fitted with a TV and a kettle, cups and tea bags could be requested (as we did). The lift/elevator was fine, albeit small and a little slow, the soundproofing was excellent and double glazing was fitted. Two chairs, a nice desk and a table were handy, and there were plenty of plug sockets for electronic devices. The breakfasts were in the German style, a buffet with a large selection of food on offer, juices and tea/coffee offered and everything rapidly turned round by the great staff. The staff on the main desk could not have been more helpful for guests/tourists and answered many questions, provided advice and reacted well to requests. Situated about 700-800 metres from the main railway station (Hauptbahnhof) it was easy to walk along the main road (Bayerstrasse) to the hotel with carry on bags, or one could take a tram, which ran along Bayerstrasse frequently. There are several very good restaurants, bars and cafes along the road within a couple of hundred yards charging very reasonable prices.

Only a couple of suggestions: a kettle, two mugs and tea and coffee in every room, with a refrigerator for milk, would have been nice and shutters on the windows would have been warmer, cut out the light more and provide great security. But their absence did not detract from my overall remarks.