Location . Clean.comfortable

Staff in front disc at all not helpful I have two incidence with them . they need to improve their skill for dealing with with customer

the location is perfect! the room was very nice and the bed was comfy.

The room was great but the shower did a slight flood in the bathroom. we had one time when we didn't get water to the room (every other day we got water morning and evening), it was late at night and I was pregnant and we asked for water and the lady in the reception told us that we can not get water and we can take it from the minibar (5 euro for a small bottle), that was very not nice considering that it was already very late and in addition, we knew that all the other nights and days they did put water in our room

This hotel is 4 years old and located next to the Britannia and the Parliament building (changing of the guards on the hour). During pleasant weather it is within walking distance of the major sites. We were in room 714 superior king room. The room was spacious. Zero view. The bathroom was done completely in granite. There was a rain shower head and wand. Lights in the room were confusing at first and make sure the porter shows you everything including how to adjust temperature. The room has a feature that detects when you leave the bed at night, it puts on a soft light in the room and bath. We signed up through Booling.com as that was the cheapest rate we could find. We added the breakfast option and then learned that half board (dinner included) could be added for 20 Euros each. It includes a starter, main course, and dessert. I could never finish all three. The menu is not as complete as the full menu but has enough choices for a 5 night stay and can be augmented from the main menu for variety (at a cost). The food was excellent and prepared in interesting ways. There is a manger at breakfast and two at evening meal. The Greeks eat late and 2030 was a good time to eat as the sun soon sets (17 JUL) and the temperatures were lovely. We normally ate poolside. After 2000 the pool deck is converted into a dining area. The view of the Acropolis is a plus. The breakfast was a generous buffet with plenty of staff. Service from reception, to restaurants, to housecleaning (turn down service) was excellent at every level. English is spoken by all, clearly and easily understood. I went to the front desk to report a problem with my TV. The repairmen beat me back to the room

My wife thought the towels could be more luxurious

The hotel’s location was perfect. Situated in an upscale area, it’s still within walking distance of all the main sights, attractions, and the city center. The Syntagma Metro station and the airport bus stop are also nearby. The rooms were as described. The staff were friendly and helpful. The highlight for us was the rooftop bar, where we enjoyed a nightcap while taking in the beautiful view of the Acropolis.

There was no shelf space, except for one small drawer in the wardrobe. The bed was covered with a thick duvet, which was entirely unnecessary in 40-degree heat. Housekeeping was inconsistent; on two days used glasses were not replaced, and coffee capsules and tea bags were not restocked. On one day, the room was not made up until 2:30 pm, after we had already returned.

The bed, the bathroom, location, the food

Staff were all friendly, polite and professional, and prompt in responding to our inquiries. We had two rooms and room temperature, TV, water pressure all worked well and did blinds and room lighting features in providing desired light in room. Our son had the breakfast after a workout and said that it was the best that he's ever had. The "Athenian Blossom" scent that permeates the hotel's main areas is wonderful as are the "Olivia Thinks" hair shampoo, shower gel, hand wash and body lotion products in each of the rooms (we are considering ordering some online). Hotel is so perfectly located downtown, close to sites and shopping, but not too close to the people-busy areas. We will certainly be back the next time that we are in Athens.

Nothing except we found the rooms a bit small given their price, likely due to the late summer period we stayed there. But otherwise, all was excellent. Great job Team Athens Capital Centre. Thank you.

The views, the gym, the olives

The sun hurt my eyes occasionally

I had an incredible stay at M Gallery Athens, and the hospitality was outstanding. We've stayed at the Athens Capital a number of times, and it is by far one of our favourite hotel. The staff are outstanding, the hotel modern and immaculate, and the food always a treat. I was greeted with warm hospitality and a genuine desire to make my stay as comfortable as possible. Thank you especially Athina- head concierge, who managed our stay incredible. Also, she recommended us the best restaurants, hair saloon and organised our transfers!

I loved the attention to details and the fact that we felt so spoiled by the hotel staff! Every day we got a small treat in our room (small cakes, cheese platter) and on New Years' Eve we got a hole local cake and some artisanal candles as a gift. Also every request that we had was rapidly and pleasently answered. The hotel is perfectly located, just across the street from the Hellenic Parliament, 100 m away from the Attica department store and about 5 minutes away from Kolonaki area.

Nothing

I am extremely pleased with my exceptional experience returning to Athens Capital Hotel - MGallery Collection for the second time. Each visit surpasses my expectations with outstanding service and attention to detail. I was particularly impressed by the friendly and professional staff, especially the manager, who ensured my comfort and satisfaction throughout my stay. My stay was made incredibly comfortable thanks to their prompt response to my previous feedback. I found out that when rooms are available, late check-out until 2:00 PM is possible, which added even more convenience to my experience. Additionally, the hotel facilitated my late departure, making my travel plans much smoother. I highly recommend everyone to stay at this wonderful hotel, and I will definitely return on all my future visits to Athens. Truly, it is the perfect place to stay.