OmG.. we were speechless on arrival. We arrived late(11pm) and we were greeted by very friendly staff. Checked in smoothly and have been offered a complimentary dinner which was amazing. Then we got taken to our seaview suite on a buggy. The luxury suite was exceptional...more than I expected. The view of the sea was astonishing. The infinity pool was excellent.. On my birthday, we decided to eat in the hotel as they were hosting a Tomahawk night with live band. The food was excellent. The hotel staff surprised me with amazing cake, serenaded by the live band and what made it soooo special....fireworks display. I was so overwhelmed with all these. Great selection of breakfast. The staff are very friendly and accomodating and attentive. We booked 2 excursions from the hotel (Samaria Gorge and Knossos Palace). Early start to both of them and what the hotel did was they even organised a packed breakfast for us to take away to the trips. We didnt expect this. Now the luxury suite with a sea view.. it was luxurious, clean, spacious, beds are extra comfy. I cannot fault it. The location is great. Bus stop just in front of the hotel. 10-15 min bus/ taxi ride to Chania Old Town. There is a beautiful beach across the road if you are fed up with the amazing infinity pool. OmG.. i cannot praise this hotel/resort too much. Its a dream to stay there. Cretan Dream Royal Resort and Spa. you lived up with your standard. I am so grateful for making my birthday so special. First time in Crete and OmG you didn't disappoint. Efharisto!

None, zero, nada

We stayed at Cretan Dream Royal for 7 nights as a family of 2 adults and 2 19 year old twins. Both rooms were spacious and we got a suite with sea views. The room was very good and very clean. Everything in the room was working including the AC. The hotel had an amazing and well designed entertainment and breakfast area plus a fantastic infinity pool with plenty of chairs for guests. Breakfast was excellent with plenty of selection for everyone. We really liked their cakes. The staff at the hotel went above call of duty to provide an exceedingly great experience. The hotel manager was also very friendly and spoke to all guests, finding out how things were going. Hotel is located very close to the beach. You basically cross the road and you are on the beach. It is a nice beach for strolling around and dipping in occasionally, but then you are in Crete so you probably don't want to spend much time on this one but rather visit other beaches like Balos beach. Entertainment was also very good and we really enjoyed some greek music on one of the nights and the barbeque that the hotel provided which was nicely prepared and tasted great. To top it up they provided us with packaged breakfast and a gift of 2 jars or Cretan honey as we left the hotel at 3:20 am to leave for an early morning flight out of Chania airport. Who does that honestly!! Felt like you just visited your loving grandma. The hotel is 30 minutes or less from Chania airport so I would recommend using this airport when you book. The Royal in the title probably means they will treat you like royalty because that's how it felt! Highly recommended! There are so many restaurants close by all within walking distance, but choose carefully some are not great. We found tripadvisor list of best restaurants to be a good guide.

Nothing

Very quiet, comfortable and spacious sea view suite on the 3rd floor with excellent sea view terrace balcony. Excellent breakfast catering for all European tastes. Bus stop outside Hotel from Stalos to Chania (2Euros), with a supermarket close by. Staff were very helpful and courteous. Airport shuttle bus available to Chania Bus station (3Euros) as well as Herkalion and Rethymno (e-ktel.com). Recommend Kri Kri Taverna in Stalos and Steki restaurant in Chania old town. Beach opposite the hotel. Our second visit to Cretan Dream Resort and would certainly recommend this hotel for future vacation.

Had a minor problem with the extractor fan, but dealt with promptly by the maintenance manager (Margerita)

Fantastic location as we were attending a wedding at Sea View Enkipo basically next door. Not too far to walk down to the beachfront bars, Tavernas and beach clubs, and the bus into Chania old town stops right outside the resort. The pool was great, and the prices and quality of the food and cocktails were excellent. Staff were amazing. Very clean.

The only small complaint was the drinks at breakfast. The juice was watered down terribly and the coffee machines were a bit temperamental. Just drink water and eat the freshly sliced citrus provided! The pillows in the rooms were not as supportive as we normally like.

I really liked the hotel! I sunbathed by the pool and thoroughly enjoyed! The free breakfast was great, and the rooms were comfy. The property upgraded one of the rooms to a sea view room, which was wonderful. The room I was in showed a bit a wear for sure (the bathroom flooded from the shower which was damaging the bathroom door), but it was very manageable. The a la carte restaurant was wonderful (I had a top 5 all-time meal there). Great experience overall!

Most of the staff was wonderful; however, we did have interactions with a couple of employees that just weren't great, but I suspect that this was just these individuals since so many others we interacted with were kind and helpful.

Excellent staff. Professional and kind in every aspect and every position. Very nice infinity pool. All premises impeccable clean. Not crowded nor noisy. Peaceful ambience. Great breakfast included. Good pool bar and restaurant open all day with fine menu. We had a lot of meals "in house". Most of all the staff helped us with every problem or wish.

Everything was perfect only 2 small comments that require manager/owner attention: mattresses are a little bit "tired". In some of the suites the families complain they had ants, but nothing could spoil the wonderful holidays we had in Cretan Dream. This is the only reason we rate it 9 and not 10.

This is a real gem. The room was spacious and well equipped with a sizeable balcony. The whole complex was clean and well maintained. The principle pool is enormous and there is a separate paddling style pool too. The mini-market or on site shop had a very good range of essential and non-essential items which were very fairly priced. Free and plentiful car parking. Great choice of food which was excellent, I particuarly loved the breakfast. The pool bar area is a great place to hang out. The staff are both friendly and attentive without being intrusive. I would certainly be very happy to spend another holiday here.

Honestly I cannot think of anything I did not like.

Very good breakfast with a selection of local and international food. Location is close enough to restaurants and shops, yet quiet area.

Rooms are dated. Mattress had to be changed after our first night as it was like sleeping in a ditch. Very small resort with no private beach. If you would like to swim in the ocean you will have to cross the road and rent a sun bed 15min away. Just the pool in the picture and limited sun beds, which are all taken by 9am. This resort caters to lots of families with small children. House keeping do not respect the “DND” sign, and opened the door multiple times.

The room was spacious with a large balcony and good views. The staff were friendly and helpful. The buffet breakfast was ample with a large range of hot and cold dishes. The outdoor pool was lovely and not busy during our November stay.

It's quite a busy road to cross from the hotel to the beach. The bus to Chania didn't seem to run from the bus stop outside the hotel during our low season stay but a bus did operate from 1km along the road towards Chania.

Petros and his team went above and beyond to make our stay as welcoming, comfortable and enjoyable at they all could. The breakfast was more than plentiful, and the timings suited our group. Our Luxury Suite room was amazing and spacious, and perfect situated with a fantastic view over the beach and the bay. The pool and the space around it was very comfortable with beautiful views over the beach and bay also, and the pool team catered to all our needs. We couldn't have wanted for more!

We arrived at the beginning of the season, so were present as the hotel was just opening up. Despite not all amenities being fully open, Petros and his team did there best to open as much of the hotel up to us as they could.