Clean and nice staff.

MiniZoo made me sad, because animal are kept in too small gates. Zoo is totally worthless. The animals dont deserve that kind of conditions.

Great pools for Kids. Food was mainly delicious we always found something we liked. Sea nearby wss warm and clean. Nonplusultra was animation team, our Kids and us really enjoyed your warm kind and motivation, especially Barbara and Lucas "from below our appartmemt" were taken into our childrens hearts, but also the others like Fabio and Max from Palmera Action as well as Maria and Martina from Aqua Gym did a great job. When we had to leave and say goodbye our kids lost some tears.

Reservation of pool beds could be prevented, although we always found some after some minutes. Main bar was very full when evening started, maybe splitting lines for cocktails / Mix on the one hand and water / Cola / beer on the other hand could help.

The rooms were clean and comfortable. We got a great spot with first row to the see. The food was exceptional and there was a daily verity. You have to try the spa, it was the most amazing experience, the stuff is friendly, hospitable and the therapists are very professional, you wont be disappointed, time and money well spent.

Although it was advertised, the hotel didn't have a laundry facility. We took a cab to the closest town where we found an automatic 24/7 laundry.

great location for familly with children, good near hotel beach (sunbets for 5 euros per day), very good serviced and clean (sunbets cleaning every day). beautiful sunset every day. food in hotel is very very good perfect cleaning service in room every day. from hotel drives bus to city Kos every day. weather in september was beautiful, little bit windy. staff on hotel reception very nice (one lady from czech) hotel zoo for kids beautiful holiday for family with children

cleaness in restaurant is not very good, I dont understand how is possible, that in 4* hotel can’t be spoons. Find a spoon is like a fort boyard and if you get from staff is like gold medal celebration. slides in the kids pool are not in 100% condition. non-alco drinks was very sweet and look syntetic. also wine and filter coffe was very low level hotel

It was the 6th time we've visited the hotel and like always everything is PERFECT!! Because we've visited the hotel so many times, they gave us an upgraded room with sea view and with 2 seperated bedrooms, without even asking. The food is absolutly fantastic and also the main bar is very joyful!! All of the staff is so friendly and helpful! In one word: FABULOUS!! Thanks again for the wonderful stay! See you next year!!

I really like being so close to a superb sandy beach with very nice sunset. The room was clean and very confortable. It was very light and it had a little terrace. The food was good and different every day.

The water didn't taste nice. We had to keep buying bottled water. It is a little far away from any town which requires a little organisation if you haven't got a car. There is a bus stop not too far away but you have to find out the timetable beforehand.

Our flight was cancelled so we only stayed the night, but we had a lovely breakfast walked the grounds and private beach. The complex looks excellent, the beach is very well kept, there’s 3 pools and a small animal petting area with goats, horses and wild birds. The staff were incredibly accommodating and so helpful (thank you Zuzzanna).

Nil

Breakfast buffet was lovely and offered a variety for both adults and the kids. Vicinity to the beach was perfect! We enjoyed the clean beach and beach bar. The rooms were also clean and ok.

Nice, big and clean room with comfortable beds. Short walking distance to the beach. Friendly and helpful staff.

We got a free upgrade which was the first time for me ever!

Some of the lights didn’t work but that was okay