Pretty much everything!

I think the food in the two main restaurants could have been better and they should add evening theme to make the food different. More life station - cooking station would have been better.

The facilities exceeded our expectation, the whole area was well preserved and maintained, service was always friendly and in time, good choice of meals, nice view from our room, a lot swimming pools and areas for children and babies and families, nice sandy beach, This resort is the ideal for families with children kids and babies. We prolonged our stay. There was wildfire on the island in the last day, the resort was untouched however due to chaos no taxis were operating however the manager of hotel arranged for us the other way of transport to the airport so that we succeeded to land off finally. Once more big thanks!

Unfortunately we have experienced windy weather and wavy sea - good for adults, less for small babies. In time of less wind ideal for playing with kids

This was our third time at the Horizon Beach Resort. We returned mainly for the beautiful beach and delicious food. The resort is also very clean, comfortable, and friendly. Not far from the airport, it can easily be reached by taxi so it was not necessary to rent a car. The new adults-only restaurant Mosaico is just wonderful. We ate dinner there every night.

As mentioned in our previous review written in 2021, there are many small children crying and making noise. But, as already mentioned, the adults-only restaurant Mosaico made it possible for us to have a peaceful and romantic dinner. Also the vast majority of guests are German-speaking, so the atmosphere is not really very Greek. But this did not bother us since we could take the local bus to nearby Mastichari for a more Greek experience.

The staff is very professional, kind and friendly (especially the blonde haired Lady in the main restaurant). All the areas are PERFECTLY cleaned (I have never seen such a clean hotel/resort). Food is good, which is not easy when it come to cook for so many people.

Almost everything was perfect. If I have to give a suggestion aimed at improving the service of the resort I would like to have: One or two nights with a disco (most of the customers are families, but there are also many teenagers who do not know what to do after the dinner, especially because Kos Town is 20 min fa away). I would also suggest a street market (1 or 2 nights) selling typical greek stuff (for example you can take the inspiration from Tam Tam). Cocktails are poor. Better hire a specialist.

Comfortable rooms, good service, good food both the inclusive buffet and the resort restaurants. The resort was well structured so it did not feel crowded with many swimming pool areas. Also very family friendly with many playgrounds and kids activities.

You had to pay for safe box, you had to pay for beach towels, the rooms did not include kettle, vanity kit, hair conditioner (very hard water). The cleaning staff did not monitor the consumption of shampoo, soap to replace bottles. Also, although a beach hotel you also had to pay for sun beds and umbrellas. That side of the island is mostly windy so the beach was not usable for swimming for the majority of the days.

Very friendly staff, especially at the Symposium restaurant which we went to every day and also at the pizza restaurant for lunch at the beach. My little son loved the pizza! Also the cleaning staff was extremely competent and friendly. And regarding the location: every evening at the beach was just WOW! These sunsets are stunning.

There could be a bit more shades for the children at the main playing ground. But that’s just a minor issue.

I liked the settings, the views, the location, the landscape, the sea is not the best but good enough, the beach is very nice, the food too. Beautiful sunsets

The sea as I said is not the best but goes well with the overall, some rooms are far away from the sea so I would suggest to ask a room in a middle way area between sea and main restaurant. I Didn’t feel as much in Greece as I would have liked as the main language was German - not sure why! - and none of the facilities had any Greek character.

Horizon Beach is a comfortable, clean and well designed resort on the northern coast of Kos. We have been lucky that our room was in one of the buildings parallel to the beach, so it had a beautifull sea view, but I am sure other rooms were pleasant to stay at as well. I especially like resorts that comprise of smaller buildings not a monster hotels and provide a space and privacy, which both were plenty of in Horizon. There are enough bars, restaurants, pools and sport facilities so the holidaymakers may be satisfied to stay in the resort and always find things to do. I also loath AI hotels that encourage waste and consumerism so concept of halfboard in Horizon is well to my taste (although there was plenty of food too). All in all, we have been satisfied and would come again. I may also mention that beach here is large and incomparable with nearby 5* hotels, which we checked and both have minuscule beaches. Some people may not like paying for beach lounges, but it assures there is plenty of space along the beach and certainly no towels placing in the morning.

Nothing attributable to the hotel - only that northern prt of the island tends to be windy and there may be more waves then you wished for.

The food was wonderful. The staff was extraordinarily nice. I think that they were relatively close to being at capacity and yet it never felt like it. There was always space and never felt too hectic. The animation was also great - particularly in the evenings. Wonderful place to go with kids!

This is seriously nit-picking, but the towel situation could have been a bit easier. I didn't love having to queue up to get the towels - maybe they could just be at reception? AND you have to pay to use the Safe in your room. That i found completely ridiculous.

There are several pools and restaurants, so if you’re staying for a week you can do something different every day. The staff is incredibly friendly and helpful. Spa: Swedish massage was very nice.

Spa: The person doing pedicures pulled off parts of my toe nails (while removing nail polish) which is insane - and painful.