The Breakfast was great and so was the restaurant! The staff was super friendly and the rooms were very clean and air conditioned which was great. We didn't use the pool but it looked super nice and refreshing.

The wifi was pretty on and off in our rooms which was a bit annoying as I had to work. The shower was also kept going on and off from hot and cold. The staff were quick to respond on the water.

The location close to the sea. The breakfast was nice and the bed was comfortable. We received a small present for goodbye.

The restaurant could be a little bit cleaner and the bed sheets had a small stains of sauce.

Clean room, comfortable bed, good washroom and shower, and AC worked well. Location is excellent for exploring Fort Kochi. Staff was pleasant and helpful.

The restaurant was difficult to find. The food choices and service were disappointing for guests arriving later for breakfast-time.

The hotel is located in a perfect spot in town with a beautiful interior and pool. Really appreciated how friendly and helpful the staff is, a big thank you to Hari on the reception for welcoming us and making our stay feels like home.

Breakfast was nice but can be better with more options.

Location, pool and rooms by the pool. All the staff were fantastic.

Mosquitos - all the rooms had anti - mosquito plugs which helped a lot.

This was the best stay we had in India! I stayed with my partner and we were looked after from start to finish. It just so turns out that we stayed in one of the sister hotels in Allappey and we met the same manager, Harry again! Harry and everyone else working here couldn’t have been more accommodating. They even upgraded our room upon arrival which was so lovely. The room was very beautiful and grand looking and the cleanest room we have experienced here in India so far. The bead was really comfy as well. The shower was huge and had hot water which was a treat! We also enjoyed a complimentary Indian breakfast which was really tasty. The pool is clean and well kept and the hotel is very well managed. I hope we find ourselves here again one day! Five stars 🤩

Nothing. We had a lovely stay here

Great location and ambience. It is like a multi room bungalow so don’t expect a hotel similar to more modern places. Great value for money. The breakfast menu is simple but very good. Swimming Pool is great. Has a pool table as well. Kathakali and martial arts centre in the same premises- don’t miss this- tickets bookable on premises via another office . On our last night there was a brief power outage in our room and they upgraded us automatically to the most premium room. Staff are very polite and helpful

Some rooms are small and it is important to check with the property before booking to make sure you choose a bigger room if needed. Some rooms don’t have natural light. Non seafood dinner items were average but seafood preparations were good

It’s a beautiful heritage property with easy access to Fort Kochi’s main areas, where all the popular cafés and restaurants are within walking distance. Clean room and linen with big bathroom - the bathroom could have been well lit in terms of lights as I couldn’t see clearly in the mirror due to low lights. but it was good overall ! A special thanks to Akshay and Hari for their willingness to help and for making me feel at ease as a solo traveler🤌🏼

There were quite a few mosquitoes in the rooms, but the staff promptly addressed the issue when informed, allowing me to sleep peacefully without any worries. The breakfast wasn’t up to the mark was cold and boring , but with so many nearby options to explore, it wasn’t a big deal—I preferred eating out anyway.

Friendly staff, location, nice pool

Some improvement required in breakfast service. Some delay observed in filling of dishes

Hari, he was good with the overall experience here at Napier Heritage... Loved the breakfast and the pool

Nothing much to say