Spacious room and very nice Breakfast every morning was superb Staff were amazing kind and always very helpful The facilities pool were lovely

We didn’t like that people could walk off the street and take up all the sunbeds and swim in the pool when they were not staying at the resort and all they had to do was buy a drink and they could stay all day. We were paying to stay there we should be able to enjoy the facilities and if people off the streets want to come and enjoy there should be either a section for them or a time limit that they can stay.

The breakfast was lovely and had different spreads right from Indonesian to Indian / English breakfast . The location was great by the beach . The jacuzzi in the balcony was an icing on the cake.

The entertainment could be longer at the ground level. The toiletries could be better - more variety and more genrosity was needed. They used old wooden bottles which looked very old . Bathrobes were missing in the walkin closet .

Location is fantastic.

A little more maintenance up keep to bring the property back to first class … only a little off the mark..

I cannot rave enough about the Grand Seminyak! It is a boutique hotel so it's not a large resort, but everything is just perfect. The pool is gorgeous and overlooks the beach, the rooms are HUGE, clean, and beautifully furnished, there are fantastic options for entertainment and activities like morning yoga and evening fire dance, but most importantly, the staff are absolutely phenomenal. Nothing is too much trouble, they are friendly, helpful, and when I got sick they went above and beyond to make me comfortable and help me recover. Ari Fo and Aditya in particular made sure my stay was perfect, treating me like family. I will be back, and telling everyone I know to come here!

Nothing! Everything was perfect.

The semi buffet breakfast was good with variable of choices from international to Indonesian style. The room was spacious with good facilities and with a sound speaker allowing music to chill. Water for drinking was provided unlimitedly, whereas in many hotels/resorts only two bottles of water provided each day. This place is really worth of money.

- People were very friendly and helpful - Gym & Spa was excellent - Location on beach superb - Dinner menu very good - Maintenance came to room for a few issues but were very quick and attentive

- Non hotels guests can use the pool - should not be allowed when limited beds anyway. - Not all the rooms were up to standard/good value for money. I paid for a pool view and ocean view (more expensive) and the pool view was much better. Ocean view was only on level 2 and obstructed by a tree overlooking next door hotel. Hotel should only be charging full rate for ocean view if on level 5 with no obstructions - Breakfast & Room Service was average. - Issues with payment at check in caused additional credit card charges

We booked the pool suite and our room was massive with a private pool shared with 3 other rooms (but we were the only ones who used it), a jacuzzi, living room and separate dressing room / walk in wardrobe. The service from ALL staff was outstanding. Sayu was amazing at taking care of us. We also had a few massages at the spa and Adi, Ayu and Sandriani were fantastic!!! Really recommend. The room and facilities were super clean.

The toilet took about 3 flushes for the tissue to go down. Things were a little dated however it didn’t matter because the service was OUTSTANDING. It would be nice to see more vegetarian options on the dinner menu.

The staff were wonderful, friendly, and very helpful. The room was great. It had a lot of space and was very comfortable and elegant. The spa treatments were wonderful. On our last day our flight was in the evening so the hotel stored our luggage and we enjoyed the pool area during our wait. The hotel then allowed us to use a shower room to clean up before we left for the airport.

The cost of some items and services was high for the area and after the higher cost of the room I thought some things should have been included, like items from mini fridge. We chose to use a private driver to take us to the airport as the cost was 1/4th of what the hotel wanted to charge.

Its an amazing hotel and exceeded my expectations , i was little cautious when i booked the room based on the mixes previous review , but i found out that the negative review only shows a small part of the reality and hide the most wonderful part of the truth , the room was super spacious and clean ,the washroom section was huge with nice candles and smell , separated dressing room , i choose the sea view terrace and was great view with a nice bathtub and sun bed , the hotel has infinity pool with bar directly to the ocean view , the breakfast is highly standard, so nothing to complain

Everything I wanted/needed for my holiday was at the hotel..... eg. location on the beach, close to restaurants/shopping, etc, in house day spa, restaurants (rooftop & by pool dining). Service & staff was impeccable. Friendly, professional people always helping & saying hi. Nothing was any effort to arrange for me. Staff remembered my name & said hi - especially at the rooftop restaurant & day spa.

Sometimes at the breakfast service (rooftop) staff were a bit slow to serve tables... not attentive enough. Very friendly staff, though, always smiling.