Spacious room and very nice Breakfast every morning was superb Staff were amazing kind and always very helpful The facilities pool were lovely

We didn’t like that people could walk off the street and take up all the sunbeds and swim in the pool when they were not staying at the resort and all they had to do was buy a drink and they could stay all day. We were paying to stay there we should be able to enjoy the facilities and if people off the streets want to come and enjoy there should be either a section for them or a time limit that they can stay.

The breakfast was lovely and had different spreads right from Indonesian to Indian / English breakfast . The location was great by the beach . The jacuzzi in the balcony was an icing on the cake.

The entertainment could be longer at the ground level. The toiletries could be better - more variety and more genrosity was needed. They used old wooden bottles which looked very old . Bathrobes were missing in the walkin closet .

Location is fantastic.

A little more maintenance up keep to bring the property back to first class … only a little off the mark..

I cannot rave enough about the Grand Seminyak! It is a boutique hotel so it's not a large resort, but everything is just perfect. The pool is gorgeous and overlooks the beach, the rooms are HUGE, clean, and beautifully furnished, there are fantastic options for entertainment and activities like morning yoga and evening fire dance, but most importantly, the staff are absolutely phenomenal. Nothing is too much trouble, they are friendly, helpful, and when I got sick they went above and beyond to make me comfortable and help me recover. Ari Fo and Aditya in particular made sure my stay was perfect, treating me like family. I will be back, and telling everyone I know to come here!

Nothing! Everything was perfect.

The semi buffet breakfast was good with variable of choices from international to Indonesian style. The room was spacious with good facilities and with a sound speaker allowing music to chill. Water for drinking was provided unlimitedly, whereas in many hotels/resorts only two bottles of water provided each day. This place is really worth of money.

Breakfast was amazing with the most beautiful views across seminyak beach. Staff couldn't do enough for us. The pool was beautiful, plentiful sunlounges so you never missed out and people weren't "baggsing" sunlounges and going off fot the day which was great. Binair the pool attendant was so lovely and was determined to do everything possible for us to enjoy our time. The room was fantastic, so huge and well appointed. We really appreciated the twice daily room clean. Such attention to detail. Can't wait to come back.

We did request a high floor, but we only got the level above reception (i think it was level 3 from memory). My husband is a surfer so he would have liked a higher floor to check the surf in the morning (hopefully next time). The bands playing nightly at the resort were fantastic and we loved them. They finish around 9pm, so the room could be a little noisy if you were just chilling watching a movie, but we just sat on the balcony and enjoyed. But just something to think of if you like to go to bed early.

Having travelled extensively around the world - we both agreed that the team and the service at the Grand Seminyak Hotel was next level, possibly the best we’ve experienced. The team went above and beyond to make our stay wonderful. The setting is beautiful and in a great location and the attention to detail with cleaning, food presentation and the service overall is excellent. A big shout out to Binar, Nova, Nia, Yuli, Arya, Dharma, Pera, Vina, Mang Tri, Trysa, Widya you all made our stay special and we won’t forget you. The Moonlite restaurant view is beautiful at sunset and the electric violin performance was something we’ll never forget. Suksma Grand Seminyak Hotel team! Stephen and Caitlin.

This hotel is a treasure and pure luxury . From the moment you arrive to the time you leave, the whole experience is just amazing and so satisfying The staff are professional, friendly, kind and always welcoming you with a smile. So accommodating and helpful. All staff from the restaurants, reception, pool area, spa and housekeeping were very attentive and almost knew what you needed and how to help you The hotel position is brilliant- walkable to shops, cafes, gelato, the beach is on your doorstep and easy to secure transport. We just loved our stay and will be going back soon

- People were very friendly and helpful - Gym & Spa was excellent - Location on beach superb - Dinner menu very good - Maintenance came to room for a few issues but were very quick and attentive

- Non hotels guests can use the pool - should not be allowed when limited beds anyway. - Not all the rooms were up to standard/good value for money. I paid for a pool view and ocean view (more expensive) and the pool view was much better. Ocean view was only on level 2 and obstructed by a tree overlooking next door hotel. Hotel should only be charging full rate for ocean view if on level 5 with no obstructions - Breakfast & Room Service was average. - Issues with payment at check in caused additional credit card charges

The service provided by staff was fantastic. Request were attended to immediately. The pool area and lounges were great to spend the whole day on while having a view of the beach. Security and staff were present at all times. Breakfast was great with buffet and a la carte, and the coffee was Melbourne standard. Dinner upstairs was a bonus for sunset and view of the beach. Day spa massage and staff was great. Very relaxing stay.

The rooms were a little tired in places, however it was minimal for the size and offerings of the room. The foyer looks like it needs a refresh. It is apparent that remodelling is happening to some of the rooms, so this may already be part of a plan.