It was a wonderful stay in Van Royal, everything in our room was clean and comfortable. The Hotel location was good and near to many markets and Royal Mall. The staff of the hotel was gorgeous, especially Mr. Abdulqader in the reception, he was a very nice, friendly, and helpful man. The swimming pool and sauna room were very clean, as well as, the swimming was amazing. The breakfast contained variable dishes with different kinds of Middle East food of very nice taste. I recommend this hotel to everyone searching for a clean, comfortable, and luxurious stay in Erbil.

Everything was beautiful, the hotel is clean and neat, the room was big, clean and well organized when we arrived, the staff is very friendly and always smiling and they were very helpful especially the guy in the reception desk. The hotel location is also very good near to everything and like 8-10 min from the airport. Highly recommended and will revisit this place.

The room was very clean, staff were very friendly and helpful

The gym is located inside the pool area ( can be isolated). Limited gym equipment.

The people at the reception. They were very polite, friendly and accommodating, both on arrival and at the checkout.

My family had a newly refurbished room and they were excellent, but I didn't have the same standard of room. However, the staff did offer me an alternative room on the 2nd, but it was on a different level and distanced from my family. Again, the staff were extremely polite and understanding, and cared to make me happy. This to me was more important than the room itself.

All is good the staff are polite and helpful, I had a good rest after a long journey,

I liked the room ,the facilities wasn't as good as I was expected for a 5 stars Hotel, and when I was checking out iv had a shock when they couldn't find my passport unfortunately some one put it under the wrong room number

The hotel is very clean and very comfortable.. it is recently renovated and modern.. the location is in the heart of Erbil city.. very recommended.

Love the place employees were so helpful and very professional. Love everything about the place. l. By the way, the place is very secure and safe.

One thing I did not like. The gym is located in the pool area and so hard to run because it is very hard to breathe normally. You would get dizzy easily because that is not enough oxygen because the pool chlorine is very strong.

The staff were friendly and very helpful.

the exchange rate wasn't clearly stated during booking, which seems to be a shared responsibility between the facility and the booking platform.

Excellent location. Brilliant staff, especially Mr Abdul Qadir and Mr Saad at the reception were exceptional. Very polite, helpful, respectful and Professional.

Accommodating staff, clean room, nice breakfast. Food at the restaurant was tasty. Very polite staff and helpful. Wishing all the staff the best in that lovely hotel. I will always stay in this hotel every time I visit Erbil in future.

Staff and breakfast

Bed