I truly appreciated the thoughtful gesture of providing water to customers—it was the first time I’ve encountered such a service, and it left a lasting impression. Additionally, the coffee machine in the room added an extra layer of comfort and enjoyment, making the experience even more pleasant. It was a true pleasure to unwind and enjoy the spa area, as well as indulge in breakfast delivered to my room. I really needed a moment like that. I didn’t have to leave the premises, as everything I needed was right there—restaurant, bar, and spa.

I believe the restaurant menu could be enhanced by including more options, such as vegetarian, gluten-free, and low-carb dishes. Additionally, the room could provide information about the number of restaurants available on-site, along with a QR code to access their menus and details about ongoing events. As a suggestion, adding a dedicated section with massage chairs as an extension of the massage services would be a great touch.

A new approach to the room design which we liked. Four EV chargers on site which is excellent. The breakfast delivered in the boxes was a lovely touch and a very tasty healthy option compared to going for a full Irish. The staff were very friendly and helpful. Excellent evening entertainment with Mike Denver who played non stop for two hours and had the place dancing from start to finish. We last stayed there over 10 years ago and the hotel has been upgraded with lovely decor and facilities. We enjoyed the two night break very much and will definitely be back again soon.

The weather was good and the room was a bit on the warm side during the night.

Room was well thought out. QR codes for services and Spotify Playlist were a nice touch. The pool and pool facilities were great. The staff were lovely. Food in restaurant was tasty. Plenty variety of bars an nooks to chill out. There is a peaceful Library room near reception. Nice walk in to town. Bed was comfortable. Shower was very nice. I like the refillable water fountain station at the end of the hall. Sleep mask and ear plugs kit is lovely little luxury. Breakfast box was delicious.( would look forward to cooked breakfast option when back)I very much liked the fresh remote pouch which shows the remote for the TV was sanitized.

Just the door noise. The doors seem to take a couple of bangs to close properly and you hear everyone's doors do this from early in the morning.

This hotel is within the main Gleneagle hotel so easy check in at main reception. The staff were pleasant and there was ample parking and the leisure facilities were great.

We knew there were renovations happening and weren’t too fazed by this as it had been stated at booking and we are early risers. There weren’t any works on (presumably due to it being a bank holiday) but there were multiple events at the INEC and with the backstage bar being in close proximity to our room we did not sleep until they closed as the music was far too loud. If I had been informed of this I wouldn’t have stayed in this part of the hotel.

The view from the room was amazing, we could see mountains lying on the bed, very clean, really liked the large shower head and coffee machine with selection of high quality coffees. Was enough space to unpack, cooked breakfast very nice, big selection, also cold breakfast box in the morning was lovely. Very happy with the spa/massage I got, professional and relaxing.

Lack of bath. Pillows sold in the gift shop advertised as pillow used in the hotel is not true, I bought one and its absolutely terrible nothing like in the hotel.

All of the staff were very friendly and efficient especially Mikaila at reception

The entertainment provided was generally biased towards very old clientele. Younger people only got relevant entertainment at the INEC on the Saturday night, for which there was a charge and no allowance for being a hotel guest Not acceptable to discover sauna, steamroom and showers not working until after arriving in the hotel. I had been looking forward to using these features

The room came with a packed breakfast delivered at around 7:30 each morning. The breakfast was plentiful and very good. The bed was comfortable and they had a lovely rainforest shower. There were lots of facilities we didn't take advantage of, including a free pitch and putt which might have been fun!

The room we had had an opaque window so you could NOT see outside. It seemed more like a glass wall than a window. I felt like I was in a box. I asked for a room change and, with some persistence on my part, was able to be accommodated for the last two nights which was terrific! The second room was very comfortable and had a window out of which you could see - the weather, the surroundings. It was way more comfortable.

The room was very comfortable, the shower was amazing. Breakfast in bed was nice. We could go to the concerts for free and we really enjoyed that. Staff was very welcoming, kind and helpful. The location of the hotel is a great starting point for hikes around the lake. Free shuttle to the train station.

The look & feel of the room is industrial, the ceilings are open and the pipes are showing, which looks nice, but we could hear our upstairs neighbours here and there. It wasn't very loud, but we could hear them.

Very nice room, comfortable bed, good facilities, great shower. Cute delivered breakfast.

There was a rumbling noise from a generator or similar all through the stay. A sleep kit with ear plugs was given in the room, so even though the noise was a bit iritating, we quickly got used to it and slept well regardless.

From start to finish absolutely amazing . Staff very accommodating, rooms were so clean and fresh. Food was amazing the staff work so hard and were on the go all the time. I admired there dedication and enthusiasm they showed in their work place. Each staff member gave 110%. No matter what staff member I approached they were always so helpful.